ARNOLD LACSON
**** **** ****** *** *********, CA 94122
Tel: 408-***-****
Email: ********@*****.***
OBJECTIVE I am an IT Certified PC and Server experienced with a solid technical skill in technology industry, building racks and stack, hands on skills in cabling infrastructure for Data Center + MDF/IDF location facilities.
Dear Managers,
I believe I am the right candidate. I learn fast and not only as a hard worker I come on time and I am so passionate whatever things I do at work to get things done right and correctly. I always focus whatever I do to make efficiency, accuracy and uniform. As a data center technician and server rack elevated. I am also a cable runner/dresser both of my trained and experienced for more than 10 years are suitable. I do hands on skills to stand up cabinet racks, build rack n’ roll switches to server/blades chases and powered into vertical or horizontal PDU’s installed, recertified and reconnect fiber optic patch cable, (local, lc-sc, sc-sc, mtp/mpo, breakout cable), terminate network cabling with RJ 45 jack plug and port, labelling, connect cables/run/dress and validate cable connections to make sure are up and running data communications infrastructure throughout telecommunication service outlet environment into live production system and helping the range of cutting edge technology industries. I do hands on skills in rack server and cabling techniques and able to run and dress cables very dense from managed switches to network servers cabinets neatly and cleanly with or without cable manager and makes use of best cabling practices, ensure all necessary operational process and procedures are carried out with my high level of attention, focus, and concentration and I also provide details, expediency and on-time delivery, also assist in the creation to maintain the network data center matrix and detailed site and devices location documentation in witch applied. I work in a standard ticketing system, I provide clear timely to appropriate requester customer communication. Perform most activities as a work perform under the direction of Standard Operating Procedure. Program Policies. Safety Policies and Security Policies, I do the best fit to meet the campany needs and requirements for quality/quantity of work as well as troubleshoot hardware components, BIOS configuration sitting as required.
CERTIFICATION MCP (October 5, 2006) Tech Skills: 150 Spear St. Suite 1250 San Francisco, CA 94103 Certified by Microsoft
Security+ (October 7, 2006) Tech Skills: 150 Spear St. Suite 1250 San Francisco, CA 94103 Certified by COMP-TIA
Network+ (June 20, 2006) Tech Skill: 150 Spear St. Suite 1250 San Francisco, CA 94103 Certified by COMP-TIA
A+ Core Hardware (December 25, 1999) MANCOR Computer Tech: Brisbane Plaza, CA 94015 Certified by Mancor Computer technology
EMPLOYMENT: Current project: March 1-May 1, 2018
BROADCOM/EMR/TEEMA: DATA CENTER RELOCATION.
Responsible for relocation and create matrix for de-rack/re-rack switches/server/PDU's, cable decommissioned and recertification fiber/cat6/power cable, reconnection cabling and Systems validation.
Groupware Technology 4/1/2008 – Current
541 Division Street
Campbell, CA 95008
Contact: April Tel: 408-***-****
Positions: Lab Integration Technician/specialist for (Groupware Technology Inc.) Build and stack of all types of server/blades/chassis/switches/PDU’s Installation and/or removal or mounting rails kits and/or mounting brackets, Installation and/or removal of cable manager attachments, Installation and/or removal of Ethernet, fiber, power cables, and any other valid cables apply labelling, stacker taped with numbers on each end near the termination points, perform various hardware modifications and replacements and troubleshoot hardware and apply elimination processes NIC cards, RAM memory, hard disk drives, cooling fans, performing server configurations, perform quality hardware checks for all equipment installed. Check all cable labels are correct and plugged into assigned network ports on predetermined network switch port, check cable runs and dressed neat and secure, check to ensure all power cords are all secured and clipped into placed.
Expert cabling techniques. Able to cable very dense server cabinets neatly and cleanly with or without cable management and makes use of best cabling practices, ensuring all necessary operational processes and procedures are carried out with a high level of attention, focus, and concentration and provide details, expediency and on-time delivery, also assist in the creation and maintenance of network and data center diagrams and detailed site documentation applied as follows.
Stanford Health Care 8/1/2016-10/1/2017
7600 parkway Newark Blvd.
Project Site Location: SHC-VC LVM, Stoneridge, Dublin, Pleasanton
Man powered by: Compu.com
Responsible for (Stanford Health Care live production Assets and systems environment inside secured). MDF/IDF, Network Services. Discovering Devices, servicing cabling, patch paneling, TSO documentation recovery serviced.
Create matrix, locating, verifying devices production environment, patch paneling and locating TSO addresses, department naming addresses. All types of (Server, switches, rack space, power receptacle outlets, strips PDU, printers, workstation, medical devices, VoIP, WAP, TSO), Cabling, upgrade, migrate and refreshed switches cablings, fiber optic, copper, create print labels and label cable, rack and stack server, participating scrum through Web-ex, updating and back and forth communication between email and text throughout the group utilizing office outlook. Document all discovering devices with details, and upload document to the Box supporting document, network services group and update daily worked performed. Work in standard device discovery systems, providing clear, timely, and appropriate communications. Performs most activities under the direction of Program Policies, Safety Policies, and Security Policies, meeting requirements for quality and quantity of work as follows.
TEKsystems 9/1/2015 to 9/1/2016
226 Airport Parkway Suite 250 San Jose, CA 95110
Desk: 408-***-**** (Manager)
Job History Location Based: Core Site Data Center
2972 Stender street San Jose, CA 95132
Position: Data Center Site Technician/Services for (UBER live production assets and systems environment)
Responsible for server installs, moves, commissions and decommissions hardware including cabinets, shelves, power strips, rails, fiber/copper/cables and cable management, servers, storage, and other devices. Label, ticker taped, rack and cables devices. Work in a standard ticketing system, providing clear, timely, and appropriate requestor, customer communications. Worked performs most activities under the direction of Standard Operating Procedures (SOPs), Program Policies, Safety Policies, and Security Policies, meeting requirements for quality and quantity of work. Responsible for the data integrity of all assets on the Data Center floor always responded to manage and troubleshoot server, upgrade and swapped Switches, CPU’s, Drives, DIMM’s Motherboard, NIC’s, Copper, Fiber, SFP, QSFP, Spine Patch paneling. I also have a good skill in dressed copper/fiver/power cables, dressed server management/console/ILO cables, managed raid controller bios settings, wipes drives, locate assets and racks, serial number, asset tags, parent tags, IP address, MAC address, maintain surveyed and documented all failure, amber component assets locations between hot and cold aisle, maintain cleanliness and organized tools, gears all company assets etc.
Apple Data Center 39600 Newark Blvd.
Position: Data Center Site Technician/Services for (Apple live productions assets and systems environment) server installs, moves, commissions and decommissions hardware including cabinets, shelves, power strips, rails, fiber/copper/cables and cable management, servers, storage, and other devices. Label, ticker taped, rack and cables devices. Work in a standard ticketing system, providing clear, timely, and appropriate requestor, customer communications. Worked performs most activities under the direction of Standard Operating Procedures (SOPs), Program Policies, Safety Policies, and Security Policies, meeting requirements for quality and quantity of work. Responsible for the data integrity of all assets on the Data Center floor. I also responded to manage and troubleshoot server, upgrade and swapped Switches, CPU’s, Drives, DIMM’s Motherboard, NIC’s, Copper, Fiber, SFP, QSFP, Spine Patch paneling. I also have a good skill in dressed copper/fiver/power cables, dressed server management/console/ILO cables, managed raid controller bios settings, wipes drives, locate assets and racks, serial number, asset tags, parent tags, IP address, MAC address, maintain surveyed and documented all failure, amber component assets locations between hot and cold aisle, maintain cleanliness and organized tools, gears all company assets etc.
Milestone Technology 6/1/2015-9/1/2015
3101 Skyway Court Fremont, CA 94539
Contact: 408-***-****
Job Location: Based in SWITCH Super Nap Data Center 1735 Decatur Blvd. Las Vegas NV.
Position: Data Center Site Technician/Services; for (eBay, PayPal, Marketplace, StubHub, Hitachi, Costanza, StubHub and Hopper productions assets and systems environment)
Responsible for switches, server installs, moves, and decommissions hardware including cabinets, shelves, power strips, rails, fiber/copper/other cables and cable management, servers, storage, printers, and discovering devices. Label, sticker taped, rack and cables devices. Work in a standard ticketing system, providing clear, timely, and appropriate requestor, customer communications. Performs most activities under the direction of Standard Operating Procedures (SOPs), Program Policies, Safety Policies, and Security Policies, meeting requirements for quality and quantity of work. Responsible for the data integrity of all assets on the Data Center floor. I also responded to trouble situations within the Data Center and participate in an on-call rotation. Work in a standard ticketing system, providing clear, timely, and appropriate requestor, customer communications. Performs most activities under the direction of Standard Operating Procedures (SOPs), Program Policies, Safety Policies, and Security Policies, meeting requirements for quality and quantity of work. In addition to that.
I am physically assist in moving and racking equipment as directed for special projects
I can safely lift and move a minimum of fifty (50) pounds
I can provide my own transportation to work locations
I can respond to any On-Call request within 1 hour
I can update asset management data as required using scanners
I can effectively utilize the ticket management process
I can Install/De-Install/Maintain servers, switches, routers, storage and other hardware
I can cable systems (power/copper/fiber/other) correctly based on ticket requirements and update matrix.
I can communicate effectively in tickets, emails, to requesters, management, and peers
I can work effectively with the co- staff, and significant customers
I can multitask able to adapt to changing priorities.
I have good organization skills. Neatness counts.
I have good interpersonal skills for working in a team environment.
I have good time management skills. Delivers a good quantity/quality of work
I can prioritize and adapt to changing conditions or circumstances.
I can operate material handling equipment - pallet jacks and forklifts experienced
I have experienced with MS Office tools
I can train other technicians
I have experienced in Disk Scrub services.
I have knowledge of networking components and infrastructures
I have knowledge in Data center practices, basic fault tolerance, cable routing, calculating power usage
I have strong cable management skills and experienced running fiber and copper in a data center.
Worked Performed from Day One:
-from requestor, related task ticket number to perform in production system environment from In Queue to WIP to Resolved and QC ready
-scrubbed drives, degauss and scanned serial number
-racked and stacked blades/server/chassis
-assets then scanned in trace
-print label sticker taped and labeled cable
-racked and stacked assets scan and connected network copper/f0 cable
-site survey ticket requirements/change ticket status
-replace bad circuit cable, NIC card, drives, and related hardware.
Groupware Technology 4/1/2008 – 6/29/2015
511 Division Street
Campbell, CA 95008
Contact: Greg NG Tel: 408-***-****
Lab Integration Specialist: Responsible for installs, assemble all types of switches/server hardware, upgrade, troubleshoot, build from zero foundation layer of (EOSI) U-racks blades and rack and roll blades server/chassis, data storage, switches, router, patch paneling, swapping CPU/Memory ram/drives/SFP+ NIC-card, affixing PDU’s, print labels and labeling cable, experienced in hands on made network management fiber, cat6 copper cable power cable for rack server/switches live right on the floor, managing bios configuration settings base on relevant client company request. Manage system burn in tests, asset tagging gear scanning and validating completed and update related task and so on…
I have been building rack and roll blades server for eBay PayPal and KLA Data Center Storage, 4 Mater Rack Uic30 and Auxiliary Rack for KLA Tencor, Polaris Wireless Rack Server.
As a Lab Integration specialist support technician for Groupware Technology Inc. Solution Provider, Data Center storage provider and Software Security System Provider.
My responsible is to secure and double check every piece of hardware and component of what was received from the Logistic department base on the customer Sales Order. I must log in my employee account in salesforce or NetSuite to verify what the integration note applied by company engineer are.
Before I begin to touch the hardware unit (gear) and do the configuration process is to full them out from secured boxes.
These are the Hardware Unit just like the Switches, Router, Blade Chases, Server Blades, Drive Storage, NT Server, and firewall. Product by: Arista, Cisco, Brocade, Sun/Oracle, IBM, HP, Dell, Super Micro, Riverbed, NetApp, and more.
I Build Rack Cabinet required 16 bay HP C7000 Blade Chassis with c460 gen8 blade, 6500 blades SL230/210 Rack Arista switches, MTP/MM/CL/CL fiber optic cable, SFP+, QSFP, SL/SR, Cat 6, power strings, C13-C14-C19-C20 power cable, 208-240 3Q with L1, L2, L3 vertical PDU, USB wireless access connected to PDU 4527-37, 4927 and UJ11 sensor behind the Lab validated systems:
1. Base on the customer layout of the rack tower Server build requirement, I cleared out accessories inside the Standard Dimensional Enclosure Empty Cabinet.
2. Depend on the number of Blade Chases and switches by each Rack; first I installed the rail kit, insert empty Blade Chases, Insert blades and switch or Cyclades.
3. Installed Arista or cisco switches, installed and manage the connectivity of labeled cable, fiber f/0. cat6, power cable
4. Connected the PNL L2, 26, 28, 30 power source Cable to the main electrical out let to power up the system.
5. I ensured that every system connection link and no Amber light and if there is proceed troubleshoot the hardware by full out from the chases.
6. Installed company host name sticker taped, asset tag per each blades switches chassis server and rack locate, scanned all the asset, serial number and Mac address in record.
7. Start Burn in test the system for 24 hours. Save the screen shot of the pass burn in test.
8. Manage the RAID utility, manage the System BIOS input asset tag into the BIOS.
9. Labeled cable/power cord, manage hands on cabling to make sure and double check the specific cable connectivity link after all initiate.
10. Disconnect the PNL L2, 26, 28, 30 power cord from the main electrical out let.
11. I ensured the Rack is clean neat, no mess, no tie rap scattered, close all door panel, and move the Rack going to the Logistic Department for ship out to end Data Center customer location.
12. The next day preferred a flight scheduled for rack installation site Data Center remain in Data Center site until the job’s done.
Mission Language Vocational School (nonprofit) 5/01/2008 - 1/30/2009
2929 19 Street San Francisco, CA 94110
415-***-**** Email: *********@****.***
Responsible for monitoring a nonprofit organization and low-income adult students in the theory of A+, N+ I, and imparted fundamental computer hardware/software knowledge those who were seeking to become certified as PC field technicians. I also mentored about Binary to Hexadecimal computer systems. In addition, I instructed students on how to back up files, migration, drive mirroring, deploy unattended OS to a remote PC software update and install software as well as Microsoft Office, Adobe, firewall, and free computer security protection like Symantec security, AVG, Microsoft Essential and more.
Proactive OK: Business Solution Inc. 3/25/2008 - 8/11/2009
409 13th Street 9th floor Oakland, CA 94612
Contact: Tamara Lawson 510-***-**** email: *******@***********.***
IT field technician. Responsible for clients’ data center storage infrastructure de-cable/de-rack/re-rack/re-cable rack server operational process. Relocate ducking work stations, printers, and network rack server. Troubleshoot hardware and network cable management connectivity. Affix network cable, fiber, and label management device network connectivity.
Murphy McKay & Associates Inc. 3/15/2008 to 3/20/2008
3468 Mt. Diablo Blvd. Suite B108 Lafayette, CA 94549
Contact: Clarity Jolene Email: ******@***********.***
IT field technician. Responsible for clients’ data center de-cable/de-rack/re-rack/re-cable rack server operational process. Relocate ducking work stations, printers, and network rack server. Troubleshoot hardware and network cable management connectivity. Affix network cable, fiber, and label management device network connectivity.
Insight Global Corporation 6/15/2008 to 11/15/2008
101 Metro Drive Suite 655 San Jose, CA 95110
Contact: Elaine Woodward Tel: 408-***-**** Email: *********@*************.***
IT field technician. Responsible for clients’ data center storage and for infrastructure de-cable/de-rack/re-rack/re-cable rack server operational process. Relocate ducking work stations, printers, and network rack server. Troubleshoot hardware and network cable management connectivity. Affix network cable, fiber, and label management device network connectivity.
Super Bowl Bakery 2/10/2008 to 5/15/2008
300 Tolland Street San Francisco, CA 94124
Contact: Vu Cao Tel: 510-***-**** Email: *****@***-**.***
Network Desktop Technician: Daily troubleshoots software/hardware and managing Windows OS 2003/Windows XP/Office 2003/2007/VMware and software security antivirus update, maintaining internal remote user log-on trough active directory as well as maintaining WSUS update. Load programs and windows applications. Manage, map print sharing access, and administer product database. Monitor and implement back-up system data storage.
Tenderloin Health Organization 10/1/2007 to 1/30/2008
187 Golden Gates Street San Francisco, CA 94102
Contact Tel: 415-***-****
Network desktop technician support. Rebuild, repair salvage and donated computers. Daily troubleshoot software/hardware and managing Windows OS 2003/Windows XP/Office 2003/2007/VMware and software security antivirus updates. Load programs and windows applications maintaining internal remote user log-on trough active directory, managing, mapping print sharing access, and maintaining back-up system data as well as monitoring and implementing Windows Server Update Services.
Info Tech Solutions 1/5/2004 to 12/10/2006
1515 California Street San Francisco, CA 94109
Contact: Malek Mohamed Tel: 415-***-**** Email: ************@****************.***
PC technician services. Rebuild and repair laptops, desktop computers software/hardware. Daily troubleshooting management, install and download software windows OS Windows XP/Office 2003/2007 and software security antivirus updates. Load programs and windows applications. Maintain and follow-up contacting personal business clients’ computer service activities information, keeping clients’ services up to date (new applications computer virus and discount repair services).
ABAR Staffing 12/4/2002 to 3/20/2004
175 Sansome Street San Francisco, CA 94103
Contact: Jack Tel: 415-***-****
Field computer technician: Expertise computer repair help desk support and characterizing personnel data information file management and as well as implementing back-up company data system information.
EDUCATION John B. Lacson Colleges Foundation
BSMT: (Bachelor of Science and Marine Transportation) graduated.
MANCOR COMPUTER TECHNOLOGY 415-***-****
A+ Core Hardware Certified.
TECHSKILLS INC.
N+, Security+, MCP (MCSA) Certified.
LANGUAGE SKILLS Bilingual – English/Spanish/Tagalog
REFERENCES Paul Lufkin
240 Cumberland Street, #302
San Francisco, CA 94114
Sergio Cortez
511 Division Street Campbell, CA 95008
Jose Laguda
1355 14th Ave. San Francisco, CA 94122
Timothy R. Cahn
P.O. Box 81
Villa Grande, CA 95486