Quality Assurance Analyst

Summary

Skills

Experience

Education

More Information

BRAD CECIL

**** **** ********* ****, ********, TN 38451 C: 931-***-**** *************@*****.*** Highly motivated and detail oriented Quality Assurance Analyst with thorough hands-on experience in all levels of the testing process. Enthusiastic and hard working team player dedicated to streamlining processes and efficiently resolving project issues. Dedicated to results-oriented standard of excellence in all endeavors. TestRail

MySQL

Test Plans/Test Cases

Bash/Command Line

JIRA

Integration Testing

Testing Principles

Regression Testing

System Testing

Functional Testing

Quality Assurance Analyst Feb 2016 to Current

Renewco(formerly Magazines.com) - Franklin, TN

Quality Assurance Analyst in a Scrum Agile environment Developed Test Plans and Test Cases

Analyzed project requirements to find bugs and eliminate issues in timely manner Performed System, Integration, Functional and Regression testing Replicated bugs/issues that were reported by users Helped implement web-based test management tool

Conducted QA testing for our team's re-platforming project Created, edited, and updated project manuals and technical documentation used by the entire QA team, improving efficiency

Used MySQL to create and/or manipulate data to create test scenarios to thoroughly test API servers

Currently learning Automation, Python and Selenium Outbound Call Specialist Oct 2013 to Feb 2016

Renewco(formerly Magazines.com) - Franklin, TN

Placed outbound calls to customers for magazine renewals Used problem solving skills to resolve customer issues Handled inbound calls when needed

Increased outbound calls per hour by 35%

First place in all performance metrics for Outbound team Reported bugs/issues to the IT team

Became team leader before taking QA position

Bachelor of Science, Secondary Education-History 1998 University of Tennessee Martin - Martin, TN, United States For your convenience this is a condensed resume. Full Detailed Resume with full work experience and references is available upon request

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