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IT Systems Analyst/ Project Manager

Vaughan, Ontario, L4J 6H3, Canada
April 04, 2018

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Trushina Anna

Phone: +1-437-***-****



IT Systems Analyst/ Project Manager with experience in project management, Supply Chain systems (ERP) development, technical support, system testing (incl.UAT), building and maintaining relationship with internal and external stakeholders.


May 2016 – March 2018

Senior Supply Chain Systems Analyst/ Senior IT Project Manager, Carlsberg Group, Global Business Services

Carlsberg GBS is the main service hub managing a multitude of services delivered by both for Carlsberg Group and external service providers.

Facilitated business analysis process to identify business requirements for system solutions or improved processes to increase efficiency and overall productivity.

Worked with various technical staff members to determine possible solutions and communicate business and system impacts to IT and Operations staff

Conducted business process analysis and needs assessments in an effort to align IT solutions with business initiatives.

Provided test scenarios and test criteria based on knowledge gained through business and systems analysis.

Collaborated with customers to qualify customer requirements (processes and systems) for business solution and translated those business needs into information system requirements.

Systems trainings to customers

Applications support to internal and external stakeholders

Systems testing (incl. UAT)

Yard Management System implementation, rollout and support - software testing, providing integration with adjoin systems (TMS and WMS), planning and running trainings for business customers and users, ad-hoc support.

NPD management project


Played a key role in Yard Management System completed implementation and roll out with further support for 8 plants and 11 time zones (27,8% GTG Time decrease, +6% FLTs productivity increase as an effects). The System covers all transportation planning, queue and drivers’ management, reporting and analytics. Covers more than 900 internal users, more than 5000 drivers monthly.

Mobile application for drivers development and implementation, rollout and support (2044 drivers authorized in app in 2018, 4933 routes made over the app in 2018). Integration with Yard Management and Routing system

Manage and develop business customers’ requirements of Project Lifecycle Management System (more than 350 users). The System is for managing information throughout the entire lifecycle of a product from initiation (NPD), design and manufacture including all changes history during product life).

August 2013 – May 2016

IS Coordinator/ Supply Chain Systems Analysts, Carlsberg Supply Chain (CSC)

Carlsberg Supply Chain (CSC) manages the worldwide brewery network in Carlsberg Group, handles the global procurement processes, brewing technology, logistics services and ensures end-to-end planning through the entire supply chain.

Collaborated with stakeholders to identify system issues, business process needs and other integrating systems are being optimized effectively

Supported business operations and services as liaison for continued system maintenance and optimization

Worked with information systems and customers to perform functional configuration analysis

Analyzed system problems and modifications

Led Request for Proposal (RFP) and Request for Information (RFI) for vendors and internal procurement department

Developed and maintained user manuals for a number of production and procurement IT systems

Created IT department budget (including data collection and aggregation)


Led and managed business customers’ requirements of Utilities and Energy Resources Management System (production processes consumption data, reporting and analytics). Automated consumption data collection was implemented on 6 Carlsberg Group plants.

March 2010 – August 2013

Supply chain business analyst/ coordinator to Supply Chain Vice President, Carlsberg Group

Executed administrative support to Senior Executives

Supported budgeting process in Supply Chain (SC), analysis and estimation of SC costs; supervised cost utilization

February 2003 – March 2009

Senior Executive Assistant to Australian Consul in Saint-Petersburg

Provide administrative and executive support to Australian Honorary Consul

Prepare and work with all diplomatic correspondence with the Australian Embassy in Moscow, Ministry of Foreign Affairs of the Russian Federation and Consular Corps in St. Petersburg

Computer and Software Knowledge:

MS Outlook, Word, Excel, Power Point, Project, SQL Management Studio


February 2018 Leadership program

October 2015 Certificate in Querying Microsoft SQL Server

October 2012 Certificate in Managing Projects with Microsoft Project

2002- 2004 Bachelor Degree in Economics and Management, St. Petersburg State Polytechnic University

1998- 2002 Bachelor Degree in Physics, State National University of Kazakhstan

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