COMPUTER TECHNICIAN

Fatima Quadri

470-***-**** **************@*****.***

PROFESSIONAL SUMMARY

I am an emerging Information Systems specialist with proficient back office maintenances experience. I have established a reputation for integrity, resourcefulness, and problem solving and customer service.

Operating Systems: Windows XP/Server 2003, 2007, 2010, 2013, Squarespace, Microsoft Office, E-Clinical works, Outlook 2016, Routers, Ethernet, Google console Admin experience, chrome book and GETS

Software: command prompt, Java Script Programming

WORK EXPERIENCE

OBGYNE CONSULTANTS-Macon, GA January 2017-October 2017

Computer technician

Set up hardware and install and configure software and drivers

Maintain and repair technological equipment (e.g. routers) or peripheral devices

Manage security options and software in computers and networks to maintain privacy and protection from attacks

Perform regular upgrades to ensure systems remain updated

Troubleshoot system failures or bugs and provide solutions to restore functionality

Keep records of repairs and fixes for future reference

Offer timely technical support and teach users how to utilize computers correctly

Axis Pain Center- Macon, GA October 2015-December 2016

Medical Receptionist/Computer Technician

Greeting and scheduling patients.

Calling patients to remind them of their appointments

Verifying insurance

Troubleshoot the systems

Answering and routing calls

Setting up and installing hardware

Keeping paper work organized

Lowes – Macon, GA August 2014-September 2015

Customer Service Associate

Stock shelves

Maintains the sales floor

Assist customers with exceptional customer service

Answering customers questions about store products

Arimah Medical Incorporated - Macon, GA March 2013-November 2013

Receptionist

During my time at Arimah Medical Incorporated, my responsibilities included planning and scheduling daily appointments and coordinating patient activities to assist the doctor.

I filed patient records daily while taking care to keep their information private.

I scheduled appointments for patients including calling them to remind them of their next appointment.

I filed patient insurance and always verified with their insurance company before scheduling a procedure.

EDUCATION

Georgia Military College – Stone Mountain, Ga September 2012 – July 2013

Mercer University – Macon, Ga August 2013 – May 2017

Bachelor Of Science in Information Technology

Hoffman Estates High School – Hoffman Estates, IL May 2012

High School Diploma

Outstanding Junior Award

VOLUNTEER ACTIVITIES

1st Annual Chanell Wright Golf Classic to benefit Kids Beating Cancer.

Best Buddies- worked with students with disabilities, had to take them out and become their best buddy.

Special Olympics- volunteered to help organize the Special Olympics.

Tutored high students at Central High School, that are less fortunate.

AWARDS

National Society of Leadership and Success April 2014

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