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Solution Integrator

January 11, 2018

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Kaushal Kumar

Software Engineer, IBM Tivoli

- +91-837*******



Have 3 years of experience in providing services and support on various IBM Tivoli products. Have expertise in IBM Tivoli Netcool Configuration Manager, IBM Tivoli Netcool Performance Manager, and IBM Tivoli Monitoring

Hands-on experience in managing all project stages including installation, requirements determination, issue resolution, configuration, go-live assistance and post implementation support.

Highly evolved people management and time management skills with superlative communication & inter-personal capabilities.

Good communication and strong interpersonal skills with quick adaptability to new environment.


IBM Tivoli Monitoring: Installation and Configuration of ITM components. History Collection Configuration, Linux and Window OS agent, ITCAM for DB2, ITCAM for Oracle, ITCAM for transactions, Troubleshooting and provide production support. IBM Tivoli Netcool Omnibus: Installation and Configuration of Omnibus Components like Object Server, Process Agent, Unidirectional & Bi-Directional gateway, JDBC gateway, EIF, MTTRAPD Probe, SIMNET probe. Creating logic in rules file and creating lookup files, creating custom triggers, Integration with Tivoli Service Request Manager using TSRM gateway, integration on ITM and Netcool

Omnibus, troubleshooting on issues related to “alarm clearance, ticketing issues, probe connectivity issues, Bi-directional gateway issues”, day to day activity and data analysis. IBM Tivoli Netcool Performance Manager: Installation and configuration of Network Performance Manager, Creating Topology, Installation and Configuration of Technology Packs, Configure the DataMart Component, Creating the Inventory Profiles, Performing Network discovery, Configuration Root Cause Analysis, Troubleshooting, providing production support IBM DB2: Installation of IBM db2 database v10.1 on distributed environment. Configure IBM db2 for ITNM system and netcool omnibus as well as TCR 3.1. Education

2007 to 2011

B.TECH Vidya College of Engineering

U.P.T.U University

Working Experience

April 2016 – till now

Ericsson India Pvt limited

Solution Integrator

May 2015 - April 2016

Ericsson India Private Limited (Magna Infotech)

Software Engineer

Aug 2014 to May 2015

Soaring Enterprise pvt ltd

Software Trainee

Working Experience

May 2015 – till date

Telecommunication Sector

L2 Support Enginee

Scope of the Project:

Dealt with major and critical issue on Netcool and ITM platform. Integration of New Customers, Development as per customer requirement. The scope of this project is to monitor the Network devices and Mobile communication devices

(ZTE, HUWAI etc.), EMS devices. This organization has more than 2300 site of 2G &3G communication network. The monitoring solution leverages the monitoring capabilities of various Tivoli monitoring products.


● Installation: Probes

● Configuration: Probes in HA, Process Agent, Triggers, Tools.

● Probe Integration: Have a hands-on experience on Probe Integration and rules file customization.

● Issues Dealt:

● Alarms Clearance issues o Deduplication issues

● Probe disconnection issues o TSRM Gateway issues

● TIP Performance issues o Alarm Resynch issues

● Troubleshooting on Triggers.

● Enhanced Support:

● Email Notification of the alarms.

● Configured self-Monitoring of Probes.

Jan 2015 to Feb 2015

Odisha State Co-Operative Bank Ltd:

L2 Support Engineer

Scope of the Project:

To establish an Environment of IBM TIVOLI Tools for monitoring of their Servers, Applications, network Devices and to manage the Endpoints for asset discovery and patch management, and to setup an asset inventory and to setup an Automatic ticketing environment for issues in the environment


Administer the ITNM and Netcool Omnibus Environment.

● ITM & Netcool Omnibus:

● Installation and configuration of ITM 6.2.

● Installation and configuration of Netcool omnibus v7.4.

● Installation and configuration of IBM database v10.1.

● Install and configure EIF Probe for Netcool and ITM Integration.

● Configuration of network polling.

● Polling Configurations and Policies making for thresholds. o ICMP Polling of Nodes and interfaces

● ITM Server Configuration:

● Develop a detailed design for server, application and network device monitoring based on monitoring architecture

● Install and configure ITM 6.3.3, 6.2.3, 6.2.2 components (Hub/Standby and Remote TEMS, TEPS)

● Install and configure RTEMS for different customer on platform (RHEL, Windows

● ITCAM and Custom agents support files installation on HUB TEMS, RTEMS

● Configure Historical Data Collection

● Directly involving in Client Onboarding.

● Install and configure ITM OS agents for (AIX, VIOS, RHEL, Win2k3/2k8, Win2010, Win2012,)

● ITM OS Agent automation (installation on multiple servers using scripts)

● ITCAM for Databases (DB2 9.1/9.5/9.7, Oracle 10g/11g, SQL Server 2005/2008).

● ITCAM for Exchange 2005/2007/2010 & Domino Mail Server 8.5.3

● ITCAM for WAS Application Server 6 /7

● ITCAM for VMWARE (ESX & ESXi 4.0/4.1/5.5)

● ITCAM for Microsoft SQL Cluster monitoring (SQL Server 2005/2008)

● ITM agent for Tivoli Storage manager (TSM-ITM

● ITCAM for RRT (

● ITCAM for Active directory

● Unix Log Monitoring:

● Window Event Log Monitoring:

● Database connection monitoring through Unix log agent.

● Dashboards, graphs, network view Maintenance

● Configuration of rule file and properties file.

● Probes Installation and configuration

● Web GUI Installation & Configuration

● Temporal Triggers and External Procedures to run external Scripts.

● Mail and SMS Configuration with Omnibus

Environment: ITNM, Omnibus, ITM, TBSM, TSRM.

Nov 2014 to May 2015

Odisha Government (Horizontal Odisha Swan Project) L2 Support Engineer

Scope of the Project:

To establish an Environment of IBM TIVOLI Tools for monitoring of their Network using distributed polling and data gathering architecture to achieve optimal performance and scalability. Multi-server installation and Configuration of ITNCM, TNPM environment. Customer UAT, handover procedure, New Requirements done.


Installation of Tivoli Netcool configuration manager v 6.4.1 on distributed environment. Install and Configure the ITNCM for discovery of different devices. ITNCM:

Driver 19 installation for ITNCM. o Configuration of ITNCM. Launching Netcool Configuration Manager - Base o Discovering Network Devices Configuring Network Devices o Using IDT

Using Command sets

Device Configuration in the Resource Browser


Installation of IBM db2 database v10.1 on distributed environment. Configure IBM db2 for ITNM system and netcool omnibus as well as TCR 3.1. Environment: TNPM, ITNM, Netcool Omnibus, SCCD, ITNCM Aug2014 to Feb 2015


L2 Support Engineer


Netcool Omnibus:

Netcool Omnibus 7.4 Installation & Configuration

Configure Object Server

Failover Configuration of Object Server

Configuration for (Collection, Aggregation and Display Object Server) Configuration for Virtual Pair Object Server

Process Agent and PAD configuration

Probes Configuration

Failover configuration of probes (Master & Slave)

Probe Rules file customization according to requirement o Web GUIs Installation & Configuration

Mail and SMS Configuration with Omnibus

Configuration Flood Detection

Personal Details

Date of Birth:

20 May 1990

Father Name:

Surendra Singh

Permanent Address:

40/159 D.M Compound Bijnor –Uttar Pradesh

Languages Known:

Hindi, English

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