Customer Service Manager

SOPHIA NABANOBA

KAMPALA

*************@*****.*** - 075*******

Am a female Ugandan aged 23. Ready to work under pressure and always maintains a positive attitude. Willing to relocate: Anywhere

WORK EXPERIENCE

Client Service Manager (Receptionist)

Victoria Mutundwe Primary School - KAMPALA - UGANDA - January 2015 to Present

Typing all documents, official and learners' assignments. Ensuring excellent customer service both internally and externally Receiving/ responding to all phone calls and emails Parenting staff views, challenges and concerns to the top management Preparing requisitions, payment vouchers and announcement receipts for expenses made Contributing to the termly budget and working plans preparations Supervising and monitoring of all staff

Making official communications internally and externally Conducting interviews for new staff and learners

Arranging meetings

EDUCATION

Persuing a CPA(U) in ACCOUNTING

KAMPALA

January 2016 to August 2019

SKILLS

I can use Microsoft word office, spread sheet, emailing. I can also speak English as well as writing and listening. Am polite and humble, trustworthy, and also a lady of integrity. I always keep a positive attitude in all situations. (3 years)

AWARDS

Certificate of attendance, Chief judge, advisor debating club August 2012

Prefectorial conference at Nsambya Sharing Hall.

At City view high school kyebando

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