ANTHONY R. DICKEN
***** ******* *****, **** *, Spanish Fort, AL 36527
Cell: 251-***-****
*********@*****.***
Licensed Claims Adjuster focused on construction inspections on flood, Wind, and Hail claims. I'm very fluent with Xactimate software. I have Positive attitude and exceptional problem solving skills. I am willing to work hard to put my current skills and knowledge to work for the right organization, but I also aspire to gain as much on-the-job training as possible. I will be a valuable asset to my employer while growing professionally and personally.
NPN/NIPR - FEMA Flood#: 16765324
Adjuster License #0589892
Xactimate Software Specialist
Audatex, Mitchell, & CCC ONE Software
Specialist
Property & Auto adjusting; Flood, wind, & hail
Automobile appraisals
Automobile adjusting; Flood, wind, & hail as
well as inside auto Liability
General Liability
Field & Inside Property Claims, Catastrophe and
State Restoration Project Experience
Self-directed
Lead By Example
Residential & small commercial Blueprints
Simsol Software Specialist
HAZMAT expert
Strong written and verbal skills
Sales background
Critical thinker
National Society of Professional Insurance
Investigators member
Strong interpersonal and communication skills
Asbestos claims
Claims file management processes
Decisive
07/2016 to 01/2018
WAGGONER ENGINEERING INC
New Orleans, LA
QA-QC Desk Review - File Manager/ Remote Estimator SUMMARY
SKILLS
EXPERIENCE
Direct Supervisor: Stephen Jerkins 251-***-****
Project Restore Louisiana, a FEMA project organized by the state. I reviewed submitted flood estimates, to verify the files were correct, I'd dissecting the file completely, reviewing all details in the file and making sure everything followed the strict state guidelines we had to go off of.
Helped mentored new desk estimators and field inspector staff. Conducted claim and estimate re-inspections.
Conducted interviews, gathered detailed information and completed field investigations, as well as coordinated training for the construction teams on specific state requirements, techniques and procedures. 07/2014 to 07/2016
JT HARRISON CONSTRUCTION CO
Mobile, AL
Construction Project Manager
Qualified competitive subcontractor bids prior to execution of contracts. Carefully coordinated plans and specs using marketing programming standards. Managed the rights of way, easement and dedication processes. Directed the general contractor on required mock-up preparation. Obtained notices of completion and compliance certifications from all of the construction administration consultants.
Reviewed and investigated Proposed Change Order Requests (PCOR). Acted as the liaison between landscape architects and the general contractors. Monitored the safety of all construction activities, making on-site personnel safety the top priority. 10/2013 to 07/2014
INTEGRITY ADJUSTERS LLC
Daphne, AL
Field Adjuster-Flood and Wind
Made first contact and setup all my inspection appointments. Inspected flood and wind damage, on small commercial buildings, residential homes, and mobile homes, all over the state of North Carolina after Hurricane Mathew. I used Xactimate Software to write all my estimates and complete all the claims I was issued. Inspected all dwellings, taking quality photos, correct measurements for sketch, and writing quality scope notes for my narratives and file reports.
08/2012 to 10/2013
PILOT CATASTROPHE SERVICES INC
Mobile, AL
Insurance Desk Adjuster
Wrote supplement estimates for Allstate Insured's using Xactimate Software. Contact each insured and give them a daily update on the status of their claim. Contact and work with general contractors making sure the insured is being properly assisted. Use Xactimate Software, to determine the correct total payment. I would close 3-8 supplement claims/files a day.
Make final payment, issue checks to insureds.
07/2011 to 08/2012
CNC RESOURCES & CATASTROPHE
Mobile, AL
Auto Estimator/Insurance Adjuster - CAT Supervisor Wrote collision, flood, wind, and hail estimates, using Audatex, Mitchell, and CCC ONE, on Automobiles, RV's, motorcycles, and boats, or anything that State Farm Insurance Company would insured. Identified and collected evidence and determined its value to a specific claim. Completed required investigations on referred files in a timely manner. Completed claim supplements and worked with various body shops. Supervised up to 30 people at a CAT site.
07/2009 to 07/2011
GULF LOSS CONSULTANTS
Point Clear, AL
Independent Adjuster Apprentice
Mentored a senior insurance adjuster.
Organize all of the adjusters files/documents.
Take all photos and label each one accordingly.
Assist and follow along as the estimate was built in Xactimate. BUSINESS MANAGEMENT 2011
University of South Alabama, Mobile, AL, United States I have not graduated, junior year with 3.0 GPA
ASSOCIATE OF APPLIED SCIENCE: GENERAL STUDIES 2009 Coastal Alabama Community College, Bay Minette, AL, United States Deans List, Fall 2007 - Spring 2009
HIGH SCHOOL DIPLOMA 2006
Murphy High School, Mobile, AL, United States
High school diploma
Construction Trade Technology Certificate - (Auto Mechanics) Laura Hicks: 251-***-****
Roddy Jerkins: 251-***-****
Melissa Harrison: 251-***-****
James Mues: 318-***-****
EDUCATION AND TRAINING
REFERENCES