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Manager Security

Chicago, Illinois, United States
January 10, 2018

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*** Rockrose Drive, Lake Zurich IL 60047 • 847-***-**** • •


Experienced Information Technology Architect with proven track record of leading transformational programs that deploy state-of-the-art business-critical systems. Record of promotion based on results and successful leadership of complex teams.

Strategy Led Infrastructure portfolio, roadmap, and budget management for very large transformations and multi-national implementations. Leadership Led diverse teams of employees, contractors, and specialists which resulted in detailed planning and implementation of complex solutions, resulting in achieving business goals and improving associate satisfaction. Technology Conceived, researched, designed, and delivered complex Technology Solutions based on wide range of experiences and situations. PROFESSIONAL EXPERIENCE

Converged Accelerated Services

Director, Security and Architecture (2016 - )


Comcast Corporation is an American global telecommunications conglomerate that is the largest broadcasting and cable television company in the world by revenue. Lead Architect - Security and Infrastructure Operations/Deployment of NextGen Platform Responsible as lead security and infrastructure architect for Comcast’s transformational program

(NextGen) to fully re-platform legacy applications and processes into a modern and streamlined group of solutions to serve Comcast’s Business and Enterprise Customers.

• Currently responsible for leading architecture alignment between Comcast and Solution Provider for scope of transformational project.

• Implementing modern Cybersecurity and Identity / Access Management framework and implementation by directing and aligning internal and external suppliers

• Managing delivery of SaaS and Hosted Solution infrastructure focusing on performance, stability, and resiliency.

U.S. CELLULAR, Bensenville IL 2004 - 2016

Super-regional wireless provider with 6 million customers and $4B in revenue Director, Infrastructure Architecture and Performance Management (2012 – 2016) Created infrastructure strategy to achieve business goals of cost containment, stability, and agility. Led team of architects and performance management specialists that created specific strategies and led implementations.

• Managed plan creation and strategic allocation of capital, forecasting 5-year CAPEX and OPEX investments staying within budget and reducing OPEX by $1MM per year.

• Created and Led implementation of highly redundant systems resulting in 99.97% uptime.

• Created and enforced standards for infrastructure products and services resulting in reduction of infrastructure complexity by 66%.

• Created strategic plans for modernization of services utilizing cloud-based methodologies, big- data solutions and dev-ops-focused services group which will enable business-needed flexibility

• Promoted to Director, based on ability to deliver business critical services, reduce risk, and grow associates.

Strategic Operations Program Infrastructure Track Lead (2009 – 2012) D. MATTHEW HAYNES PAGE 2

Program created to overhaul Web systems, Enterprise Data Warehouse / BI systems, and billing and customer care systems (BSS) to modernize antiquated business’ technology foundation which severely restricted business flexibility. Leader of all Infrastructure efforts including discovery, scoping, design, prototyping, testing, implementation, deployment and operation of complex BSS system.

• Led systems integrators and delivery partners (IBM, Amdocs, etc.) from scoping to implementation, resulting in full transformation of BSS systems.

• Managed program budget, contracts, suppliers, and delivery of resources under budget.

• Delivered of all technology components, lead architect for technical design, security integration approach, and operational impacts for central, and most critical operational IT system for USCC.

• Served as technology leader in executive steering group to ensure timely delivery and risk management.

• Promoted to Lead, based on ability to deliver complex systems, understand new technology, and lead diverse groups to reaching goals

Sr. Manager, Infrastructure Engineering, Security and Architecture 2005 – 2009 Created Infrastructure technology strategies, budget, planning, and portfolio prioritization approach. Led team of top-level strategists and architects that managed Technology portfolio and executed that strategy by creating financial cases (ROI, savings, etc.) and technology road maps to insure computing systems meet business's needs for performance, reliability, and budget.

• Managed key-vendor relationships and contract / deal negotiations.

• Managed and improved security integration and posture by implementing RBAC and audit automation.

• Owner for ITIL-based processes of: capacity management, availability management, security management.

• Accountable for all IT / IS Capital budget (~$20MM), and majority of non-labor expense budget


• Promoted to Senior Manager, based on ability to form teams, solve business issues, and receive top-level funding for security practice

Manager, Security Architecture (2004 – 2005)

Responsible for overall information systems’ security.

• Created and managed team of security experts that implemented enterprise risk management, and threat-management programs and practices.

• Led cross-functional team in Sarbanes Oxley Compliance efforts, authoring and implementing base security policy and best-practices.

• Gained enterprise support for investments in security technology and manpower working closely with senior leadership for business case approval. PACTIV CORPORATION, Lake Forest, IL 2001 -2004

Spun off from Tenneco Packaging, Pactiv manufactured packaging solutions worldwide. Manager Network Systems and Security

Responsible for all data communications systems, worldwide. Managed team of advanced engineers that delivered solutions in wide area networks, local area networks, Internet connectivity, remote-access connectivity, and network security.

• Responsible for $3 million communication budget and all technology systems encompassing 117 worldwide locations critical to business function.

• Led Data Network Provider negotiations for 3 separate network carriers in Europe.

• Migrated North American Data Network of 68 sites, 2 months, to new carrier with 0 outages and 0 disruptions to business.

• Implemented highly available multi-tier network security.

• Implemented VIOP technologies to reduce International voice costs. D. MATTHEW HAYNES PAGE 2

DELUXE VIDEO 1998 - 2001

Manager / Senior Architect IT Infrastructure


LAN / WAN Manager

COMPUTERLAND 1993 - 1996

Manager Network Services

Technician (1993 -1994)


B.S., Math / CIS, Fort Hays State University, KS, 1992

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