Quality Assurance Manager

Accomplished QA professional with **+ years of experience and proven record of significant, successful contribution in quality management, project management, process improvement, business analysis/evaluation, product-development life cycle methodologies, supplier management, and quality management systems, processes, standards, and systems in a wide range of organizations.

AREAS OF EXPERTISE

• Quality Assurance Management • Continuous Improvement

• Manufacturing Systems Engineering • Risk Management

• Supervisory Law • Organizational Change Management

• Problem Solving/ Analytical • Customer/Client Service

• Lean Six Sigma Green Belt Trained • Business Process Mapping

• Scorecard Development, Tracking and Reporting • Negotiation

• Supplier and Contract Management • Supplier Continuous Improvement • Program/Project Management • Internal Process and Product Auditing

• Time Management • Performance Management

• Collaboration/ Cooperation • Leadership

• Safety/ Regulatory Compliance • Team Building and Reward Recognition

EMPLOYMENT HISTORY

CADENCE AEROSPACE QFI OPERATIONS, Torrance, CA

Interim Quality Assurance Manager • 2017

• Managed a team of Quality control inspectors, Quality engineers, Quality specialists, CMM programmers and operators, Faro Arm programmers and operators, Quality technicians and administrators across multiple divisions

• Ensured all phases of AS9100D, ISO9001, NADCAP, Quality Management System, and customer requirements were met

• Initiated, promoted and drove lean methodologies across all processes and standard work

• As a member of the senior leadership staff, I promoted and demonstrated the guiding principles, vision, mission and values of the Company

• Championed continuous improvement efforts and defect reduction initiatives to establish effective Quality Management Systems (QMS, NAPCAP, ISO); initiated and implemented quality improvement activities as appropriate (Kaizen, Six Sigma) to raise the overall performance of the company’s product lines

• Managed all related talent selection, training, development, and succession planning and performance management

• Provided leadership and education process & programs to all employees as to their impact in quality management systems

• Designed, implemented and documented procedures for process control, process improvement, testing and inspection

• Established and implemented metrics (process capability, control charts, measurement quality) for monitoring system effectiveness and to enable managers to make sound product quality decisions.

• Performed root-cause analysis and other problem solving activities to identify effective corrective actions and process improvements

• Established collection and analysis systems of statistical data to predict trends that will affect improvement of product quality.

• Provided input and guidance in the bid proposals, new product developments and new program implementations

• Analyzed customers’ product specifications to establish efficient, cost-effective requirements for ease of manufacture and reproducibility

• Monitored vendor performance and established criteria and rating system for critical vendors

• Interacted with customers to identify opportunities to improve quality and establish feedback with manufacturing and development personnel

• Reported to management on quality issues, trends and losses

• In partnership with supply chain, ensured external supply chain and supporting processes were aligned and in compliance with overall quality management systems and performance expectations

• Participated in internal and external quality audits

• Computer: Microsoft Office, Adobe Pro, Infor VISUAL 2014 Enterprise Resource Planning (ERP System), and Catia V5-6R2016

CADENCE AEROSPACE ASA OPERATIONS, Anaheim, CA

Quality Assurance Quality Control Supervisor • 2014 - 2017

• Managed a team of Quality control inspectors, Quality engineers, Quality specialists, CMM programmers and operators, Faro Arm programmers and operators, Quality technicians and administrators across multiple divisions

• Provided technical expertise to teams

• Ensured all phases of AS9100D, ISO9001, NADCAP Measurement & Inspection, Quality Management System, and customer requirements are met

• Managed the Corrective and Preventive Action system (CAPA) for internal and external customers Corrective Action Requests (CAR)

• Research and troubleshoot production system malfunctions and devise improvement

• Drafted and proposed capital expenditure budgets

• Coordinate objectives in cooperation with other plant managers to maximize product reliability and minimize costs

• Design, develop and implement quality control training programs

• Formulate, document, and maintain quality control standards and ongoing quality control objectives

• Cost of Quality Analysis

• Identify, analyze and monitor Key Process Indicators (KPI)

• Analyze and report a variety of key metrics

• Computer: Microsoft Office, Adobe Pro, Infor VISUAL 2014 Enterprise Resource Planning (ERP System), Catia V5-6R2016, Verisurf X6, X7, X8, X9 and Verisurf 2017

AUTOMOTIVE RACING PRODUCTS, Santa Paula, CA Lead Quality Control Inspector • 2013-2014

• Lead a team of Quality Control Inspectors

•Ensuring all phases of AS9100, ISO9001, NADCAP Measurement & Inspection, Quality Management System, and customer requirements are met

• Prioritized work load to exceed customer expectations

• Trained all Receiving Inspection, First Article Inspection and Final Inspection new hires

• Provide technical expertise to teams

• Formulate, document, and maintain quality control standards and ongoing quality control objectives

• Lead and support continuous improvement plans, goals and objectives using Lean principles

• Analyzed and reported inspection data

• Model Based Definition (MBD) Analysis

• Blueprint interpretation, problem solving and technical documentation

• Use of precision measuring instruments

• Computer: Microsoft Office and Adobe Pro

A.L. JOHNSON COMPANY, Camarillo, CA

Quality Control Supervisor • 2012-2013

• Supervised a team of Quality Control Inspectors, CMM programmers and operators

• Ensuring all phases of AS9100, ISO9001, Quality Management System, and customer requirements are met

• Coordinate objectives in cooperation with other plant managers to maximize product reliability and minimize costs

• Provide technical expertise to teams

• Formulate, document, and maintain quality control standards and ongoing quality control objectives

• Analyzing and reporting inspection data

• Lean Six Sigma Methodologies

• Model Based Definition (MBD) Analysis

• Blueprint interpretation, problem solving and technical documentation

• Computer: Microsoft Office, Adobe Pro, Mastercam MX5, Verisurf X5, MCOSMOS, Measurelink and Discus

A.L. JOHNSON COMPANY, Camarillo, CA

Senior CMM Programmer • 2012

• Ensuring all phases of AS9100, ISO9001, Quality Management System, and customer requirements are met

• Analyzing and reporting inspection data

• Lean Six Sigma Methodologies

• Model Based Definition (MBD) Analysis

• Blueprint interpretation, problem solving and technical documentation

• CMM programmer and operator (Mitutoyo)

• Faro Arm programmer and operator

• Computer: Microsoft Office, Adobe Pro, Mastercam MX5, MCOSMOS, Measurelink and Discus

VANDERHORST BROTHERS, INC., Simi Valley, CA

CMM Programmer • 2011-2012

• Ensuring all phases of AS9100, ISO9001, Quality Management System, and customer requirements are met

• CMM programmer and operator

• Analyzing and reporting inspection data

• Model Based Definition (MBD) Analysis

• Lean Six Sigma Methodologies

• Blueprint interpretation, problem solving and technical documentation

• Computer: Microsoft Office, Adobe Pro and MCOSMOS

RICOH, Simi Valley, CA

Quality Assurance Specialist • 2010-2011

• All phases of inspection

• Model Based Definition (MBD) Analysis

• Blueprint interpretation, problem solving and technical documentation

• Ensuring all phases of AS9100D, ISO9001, Quality Management System, and customer requirements are met

• Manage the Corrective and Preventive Action system (CAPA) for internal and external customers Corrective Action Requests (CAR)

• Research and troubleshoot production system malfunctions and devise improvement.

• Lean Six Sigma Methodologies

• Computer: Microsoft Office and Adobe Pro

SPACE EXPLORATION TECHNOLOGIES (SPACEX), Hawthorne, CA

Senior CMM Programmer • 2004-2007

EDM Programmer • 2003

• Ensuring all phases of AS9100, ISO9001, Quality Management System, and customer requirements are met

• Manufactured and inspected precision airborne, ground support and tooling used in structures, avionics and propulsion applications for space launch vehicle systems

• Constructed and assisted in launch production of Falcon 1 and Falcon 9 space vehicles

• CMM programmer and operator

• CNC Electro Discharge Machine programmer and operator

• Lean Six Sigma Methodologies

• Quality assurance and control

• Blueprint reading

• Model Based Definition (MBD) Analysis

• GD&T Interpretation

• Computer: Microsoft Office, Adobe Pro and MCOSMOS

CERTIFICATIONS

EMPLOYERS GROUP LEADERSHIP ACADEMY, Long Beach, CA • 2016-2017

Certified Business Manager, Business Management

SIX SIGMA GLOBAL INSTITUTE, Online • 2016

Certified Lean Six Sigma Green Belt, Lean Six Sigma

HEXAGON METROLOGY, Lake Forest, CA• 2016

Certified CMM Programmer, Coordinate Measurement Machine Programming

HR TEXTRON, Valencia, CA • 2011

Certified Lean Six Sigma Yellow Belt, Lean Six Sigma

NTMA TRAINING CENTERS OF SOUTHERN CALIFORNIA, North Hollywood, CA • 2005-2006

Certified Machinist, CNC Machining

EDUCATION

CALIFORNIA STATE UNIVERSITY NORTHRIDGE, Northridge, CA • 2006-2008

Bachelor of Science in Manufacturing Engineering - College course work completed

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