Thomas P. Conner

Round Rock, Texas

ac3z0s@r.postjobfree.com

linkedin.com/in/thomaspconner

512-***-****

SUMMARY:

Extensive experience in functional, system and user acceptance testing.

15+ years Quality Assurance experience in both software testing and company processes & procedures.

Significant involvement in software design, programming, testing, documentation and support.

TECHNICAL TOOLBOX:

Chrome ~ Firefox ~ Internet Explorer SQL JIRA

Microsoft Windows Excel programming Mercury TestDirector

Linux MS Access development TestTrack

Scripting in Notepad++ MS Visual SourceSafe Bugzilla

iOS and Android Devices TestLink StarTeam

METHODOLOGIES:

Iterative, Modified Overlapping Waterfall Agile Scrum

CONTRACT EXPERIENCE:

PTS with Insperity

Quality Assurance - Student Services (2016 - 2017)

Test changes and projects made to student related software.

Test fixes and updates made to software related to student and student tracking.

Create SQL queries that will either display results for testing or duplicate results from reports for verification.

All SQL queries were written to work in DB2, SQL Server and Oracle

Write test plans with test points for projects.

Assist Student Consultants with client issues.

Technologies used: SQL, DbVisualizer, DB2, SQL Server, Oracle, Fogbugz

Dell with PDS Tech

Test Engineer (Mid-Level) (2015 – 2015)

Ensure Windows 10 is functioning with client hardware.

Scripted an auto test that was run on every system so the test information was presented quickly, automatically and so no tests were missed.

Ran Unit test on Dell’s implementation of Windows 10 on all Dell shipping Consumer platforms prior to Windows 10 launch.

Tested Dell’s factory imaging process for proper installation of Windows 10 OS and drivers.

Conducted analysis and quality-control tests to ensure that software meets or exceeds specified standards and end-user requirements.

Retest software corrections from Microsoft to ensure problems are resolved.

Audited defects for timely updates.

Tested localization (l10n) for proper installation of client based OS.

Tested Dell and Third party software apps for scripted factory install with Windows 10.

Verify Hypervisor was working with Windows 10.

Technologies used: Windows 10 beta and released, Vantage 5.31 auto testing, Agility, BITS, MS Bug Management, Office apps.

3M Corp with Tech-Pro

QA Tester III (2014 – 2014)

Worked in the Motor Vehicle Systems and Services (MVSS) Business. Tested toll adjudications for a new High Occupancy / Toll road in Virginia. Configured and created simulated trips to test trips with incomplete data are properly handled.

Created and converted data into .JSON files for use in test verification

Tested tolling software to ensure discounts are properly applied.

Wrote many SQL queries to test the back-end and verify data.

Technologies used: JIRA 5.1.7, Linux, Oracle SQL.

RGB Networks (now Imagine Communications) with Volt

System Test Engineer (2012 – 2013)

Verified video Over IP applications used with large and small television cable companies. This included high-density multiscreen transcoding (TV, PC and handhelds), linear ABR streaming packaging and ad insertion.

Tested audio / video encoding and transcoding of IP video for use on iOS, Android and Windows Phone devices. Also tested set-to-boxes and Apple MAC OS X systems.

Wrote, modified and executed test cases to assure proper audio / video configuration.

Tested using Adobe HTTP Dynamic Streaming (HDS), Apple HTTP Live Streaming (HLS), Microsoft Smooth Streaming (MSS) video streaming.

Technologies used: Bugzilla 3.4.6, TestLink 1.9.4, SharePoint, Google Docs, Windows 7, Linux (CentOS), NFS, CIFS, TFTP, Python, VMWare.

Dell with Icomna

Software Tester (2011 – 2012)

Updated and validated BIOS and firmware for Dell's Integrated Dell Remote Access Controller (iDRAC7). Used WinRM, Racadm, Linux commands and remote file management to control remote servers.

Tested remote access and remote hardware information gathering via command line and Web interfaces.

Read and edited .XML files for testing.

Performed testing on BIOS and UEFI systems.

Configured LDAP and Active directory protocols.

Technologies used: iDRAC7 12G, Windows Server 2008,, WinRM, Racadm, NFS, TFTP, CIFS, FTP and many Dell proprietary applications.

uControl with Ranger Technology Group

Quality Assurance (2009 – 2010)

Ensured compliance with the SIA CP-01 standards and wrote test cases to verify compliance.

Thoroughly tested home security devices.

Wrote SQL queries to view data in Oracle tables.

Verified Web application interfaces, both customer accessible and monitoring.

Technologies used: Office 2007, Rally, QNX.

CISC Systems

Quality Assurance

Head Lab Tech (2008 – 2009 and 2010)

Prepared company for QA in hardware and software development. Setup an electronics lab from scratch. Devised a means to track all components ordered, in stock and sent to manufacturing. Wrote some process and procedures.

In QA, setup JIRA bug tracking software.

Verified BIOS for new computer design.

Wrote an integrated inventory and BOM system using Google Apps to eliminate manual processes.

Created shipping and receiving procedures.

Technologies used: Google Apps, JIRA Enterprise Edition 3.13.2.

CARad – an eBay company with Comsys/Experis

Quality Assurance (2007 – 2008)

Tested a Web site for use in the UK that enhanced customer’s experience in entering vehicle listings onto eBay. Also maintained the QA environment and deployed all builds to the QA, staging and production environments. Wrote all Function, Use Case and Regression test cases needed to expansively test the project and moderated Control Change Board (CCB) meetings for project.

Automated the update roll-out to the production servers, cutting the time by half an hour and cutting error potential.

Enhanced the test cases (in Excel) so more metrics could be pulled out of the tests being run.

Created and executed test plans.

Tested an upcoming eBay automotive listing Web application site for new car listings on eBay.

Fully automated the installation of builds using .bat file command lines and wrote VBA macros to automate processes in Excel.

Tested results and entered new results in the database for further testing.

Technologies used: Subversion 1.4.2, Luntbuild 1.5.3, TestTrack 2008.0.2, Tomcat 5.5, SQL.

Isochron with TEKSystems

Quality Assurance (2006 – 2007)

Tested embedded, handheld, mobile and back-end applications pertaining to the distribution of product in vending machines including the validation of credit cards and inventory management.

Documented features and usage of older applications to ensure features were properly and thoroughly implemented in ports to newer applications.

Wrote test cases for and used on PocketPC devices communicating with vending machines.

Created .exe and .cab install files for PPC software using Macrovision InstallShield.

Technologies used: Bugzilla, Oracle, Pocket PC, Macrovision InstallShield.

Builder Homesite

Quality Assurance (2006 – 2006)

Tested a large Web site for data accuracy and user interface layout. Created necessary test cases for user verification.

Created test cases from use cases and created a traceability matrix to track tests to Use Cases to ensure full testing.

Tested a new commercial Web site featuring new homes for sale.

Created QA tools needed to track work.

Technologies used: Fogbugz (by Fog Creek Software), Excel.

360Commerce

Quality Assurance (2005 – 2005)

Tested Point-of-Sale devices running on J2EE. This encompassed credit card validation, basic cash register uses and proper calculation of sales tax for many Canadian provinces.

Wrote test cases and tested Point-of-Sale software for sales tax law compliance and general adherence to requirements.

Checked results in Oracle database using SQL.

Technologies used: Mercury TestDirector, SQL, DB/2, PVCS Tracker and StarTeam.

Previous QA positions (Tivoli, Merinta, Matrix.net, IBM): (2000 – 2005)

Test lead brought in for one month to help the company finish a three year Web based project and get it into production. Lead for designing, writing and updating of all test specifications.

Performed Functional, System, Regression, User Acceptance and accessibility testing.

Create test plans from requirements.

Designed a standardized test specifications template to reduce test case design and testing time.

Project lead for many testing efforts.

Developed QA standards and definitions.

Acted as project lead and provided direction to other testers.

Streamlined the gathering and tabulating of customer requirements for the QA team, improving process time to develop new Test Specifications by approximately one third.

Tested for software Globalization.

Tested mobile devices including Palm, Pocket PC, Nokia Symbian and UIQ using a Websphere back end.

Technologies used: Gnats, TestTrack Web, Flash, RealPlayer, JavaScript and Java applets, Linux, CMVC, Websphere, Lotus Notes, JSP.

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