OPE LONA
Home: 613-***-**** Cell: 613-***-****
*********@*****.***
OBJECTIVE
Seeking a full-time opportunity and growth in your company.
SKILLS
Excellent communication and listening skills
Great interpersonal skills
Strong work ethic
Ability to solve problems
Excellent customer service skills
Quick learner with the ability to work in a fast paced environment
Ability to work independently or in a team environment
Proficient in organizational and time management skills
Excellent planning skills
Ability to demonstrate strong communication skills where accuracy and attention to detail are crucial
Ability to work under pressure
Willingness to learn and take new responsibilities
Computer skills
Knowledgeable in Microsoft office tools (PowerPoint, Excel, Word and outlook)
Knowledge and skills in SAP
WORK EXPERIENCE
Sales Associate/ Customer Service
October 2016-present].
Managed the cash area in a neat and orderly manner, including greeting customers and responding to telephone calls and messages.
Responded to in- person requests for information.
Work collaboratively and independently on any assigned task
Provided information regarding store promotions and policies including answering customers questions
Assisted customers in locating store items
Helped in the transaction of customer purchases and handled returns and exchanges.
Arranged displays of store special offers and responsible for handling stocks upon arrival
Changed prices of in store items on a regular basis.
Financial Sales Representative
May 2016
Financial Service Sales Representative at Kognitive Marketing for Canadian Tire MasterCard’s
Informs customers about new MasterCard’s Features
Signs up customers for the MasterCard’s
Assisted in set up and tear down of equipments advertising the MasterCard’s
Helped in assisting customers locate store Items
EDUCATION
Business Administration Advanced diploma - Algonquin College, Ottawa ON September 2017
Ontario High School diploma Sir Robert Borden, Ottawa ON
September 2014
VOLUNTEER EXPERIENCE
Student Volunteer representative for Barrhaven 1km Run
Student volunteer at Sir Robert Borden High School Christmas Gift Collection
Student Volunteer for Track & Field events at Sir Robert Borden High School
Overcomers Chapel Sanitary Department Agent
Volunteer at Woodvale Pentecostal Chapel for a charity event
Hope Volleyball Volunteer for Information and Registration Booth
Equipment Maintenance Support Staff volunteer at Sir Robert Borden
ACHIEVEMENT
Responsible Student (2013 EFAB international school West Africa) 2013
Created opportunities for leadership among students
Listened to students and successfully helped student voice initiatives
References available upon request