IT Manager

Alan J Wilson Jr

Email: **********@*****.***

Phone: 971-***-****

Objective:

Seeking a long term career-oriented position with a company that recognizes and rewards initiative and performance. The ideal company will promote professional growth through continued education and challenges an ever-evolving and expanding range of skills and abilities.

What I do:

Operating System:

Windows Server/AD

Linux (Ubuntu,Debian,SUSE)

MacOS

Android

IOS

Database:

MySQL

MSSQL

Crystal Reports

Web Server Software:

IIS (Microsoft Internet Information Services)

Apache HTTP Server

Outlook Web Access

Virtualization Tools:

Hyper-V

ESXi

VMWare

Oracle VirtualBox

Server/Storage Hardware:

Dell/HP/Lenovo Rack and Tower servers

Tripp-lite/APC/ Generic UPS systems

Buffalo Terastation

ReadyNAS

PBX/VOIP Phone systems:

Intertel CS5000 series

Axxess64

Asterix

Software:

Sage300CRE

Salesforce

Exchange 2003-2013

Symantec Messaging Gateway

Symantec Endpoint Protection

Office XP-365

Solarwinds

Helpdesk tracking systems

Networking:

TCP/IP

SonicWall

Pix Firewall

FortiGate

Aruba/Cisco/Asus/Linksys/Netgear WiFi AP

66 Block wiring

FDDI

CAT5/5e/6 cabling and termination

VPN

VLAN

Other:

Desktop support

Printer repair/maintenance

Vendor relations

Web Hosting/Cloud Migrations

Experience:

Manager - Information Systems

05/2011 – 11/2017

• Maintain and enforce organization data safeguard standards

• Maintain, identify, and develop application strategies.

• Safeguard assets by planning and implementing disaster recovery and back-up procedures.

• Support and maintain MPLS network over multiple sites in multiple locations using IPX, TCP, and VOIP protocols.

• Configuration and maintenance of firewalls, spam filters, Exchange servers, VMWare, ESXi hosts, Linux and Windows Servers

• Accomplish financial objectives by determining service level required, preparing an annual budget, scheduling expenditures, analyzing variances, enacting change

• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, participating in professional societies.

• Perform network, database, application, and desktop support tasks daily

• Supervise IT related vendors and consultants

IT Consultant – Contract Based

06/2004-05/2011

• Perform all aspects of installation, configurations, and maintenance on contract and on-call basis for multiple clients on a vast range of network infrastructures.

• Provide telephone and remote support for customers to resolve issues impacting daily operations.

• Troubleshoot all manner of network and PC issues

• Diagnosis and repair of all Windows, Mac, and Linux OS releases

• Router/firewall and wireless security configuration

• Hardware/software installation and platform migrations

• Act as IT liason between vendors and clients

U.S. Marine Corps

10/2001-06/2005

• Platoon Guide, graduated with company honors and received meritorious promotion, Pro/Con marks 4.6, 300 PFT

• Expert Rifleman, Safety and Rescue swimmer, combat field medic

• Responsible for the welfare of 70+ other Marines on a daily basis

• Gained experience both directing and working as a part of a team to accomplish a common goal

• National Defense Ribbon

• Campaign Ribbon

Education:

Westwood College

North Denver, CO

BS-Software Engineering

Rancho Santiago College

Santa Ana, CA

AA-Applied Psychology

Other Relevant Education: Sylvan Learning Center Portland, OR

High Volume Call Center / Business Management

Technical Certification

InteropITX

Las Vegas, NV Cybersecurity

Contact this candidate