Customer Service Administrative Assistant

MAGDALYN TUUAGA

*** ***** **** ****** ***.B, Anchorage, AK 99508 (H) 907-***-**** ********@*******.***

professional summary

An motivated individual who goes above and beyond basic administrative tasks and takes on multiple projects

at once. Excellent work ethic and strength in boosting company morale.

skills

Professional phone etiquette Filing and data archiving

Excellent communication skills Report analysis

Database management Critical thinker

Customer service-oriented Administrative support specialist

Accurate and detailed Multi-line phone proficiency

Works well under pressure Advanced clerical knowledge

Team building Flexible

work history

Cashier Specialist Sep 2017 - Dec 2017

Smoke King Anchorage, AK

Greeted customers promptly.

Received customer payments.

Described products and services in detail.

Monitored areas for security issues and safety hazards.

Assisted customers in selecting items based on needs.

Reported security and service incidents to management.

Trained new cashiers on procedures, customer service and sales techniques.

Personal Care Giver Sep 2015 - Dec 2016

Absolute Services Inc Anchorage, AK

Set-up and operated line for breakfast and lunch service.

Managed set up, stock maintenance, and line sanitation of full line service for several different dining

locations.

Reviewed weekly inventory charts and recorded facility needs.

Supervised and coordinated dining room activities and employee schedules.

Consistently received positive feedback from guests on performance reviews.

Provided coaching, mentoring, and consultation to staff to enhance staff development.

Cook Jul 2013 - Dec 2016

Doyon Universal Services Anchorage, AK

Cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions,

temperature control procedures and facility policies.

Maintained a skilled kitchen staff by properly coaching, counseling and disciplining employees.

Actively involved in cost control, sanitation, menu development, training, recruitment, private dining and

catering.

Achieved and exceeded performance, budget and team goals.

Practiced safe food handling procedures at all times.

Verified freshness of products upon delivery.

Administration Clerk Apr 2007 - Jul 2013

Chevron Anchorage Anchorage, AK

Completed data entry, tracked resumes and maintained the applicant tracking system.

Managed office supplies, vendors, organization and upkeep.

Answered and managed incoming and outgoing calls while recording accurate messages.

Opened and properly distributed incoming mail.

Greeted numerous visitors, including VIPs, vendors and interview candidates.

Maintained a clean reception area, including lounge and associated areas.

education

GED: 2005

Clearfield Job Corps Center Clearfield, UT

Certificate: Business Technology 2005

Clearfield Job Corps Center Clearfield, UT

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