Customer Service Human Resource
Resume:
CURRICULUM VITAE OF MATIKWANE NOLWAZI NOMBUSO
PERSONAL DETAILS
Residential Address : 27 Allenby Street
: Witbank
: 1035
Postal Address :
: Witbank
: 1035
Contact Number : 072-***-****/064-***-****
ID Number : 931-***-**** 08 2
Gender : Female
Nationality : South African
Marital Status : Single
Health Status : Good
Home Language : Swati
Email Address : ****************@*****.***
Driver’s licence: C1
OBJECTIVES
To be an adaptable, innovative and enduring team worker. Ability to work with minimal supervision and self-motivated .Ability to work under pressure and working extended hour to meet deadlines. Able to keep confidential information, Provide an efficient and effective customer service. I intend to interact with people in an efficient manner, friendly manner, and work well with others. Facilitate solutions for challenging individuals.
SKILLS
Communication and listening skills
Written communication skills
Decision-Making skills
Computer skills
Leadership skills including leadership style
LANGUAGE PROFICIENCY
Language
Speak Read Write
English Good Good Good
Sepedi Fair Fair Fair
SiSwati Good Good Good
FORMAL QUALIFICATION
High School attended : Sophungane Combined School
Highest Grade Passed : Grade 12
Year : 2011
Subject Passed : See Attached
TERTIARY EDUCATION
Institution Attended : Nkangala Tvet College
Qualification : Human Resource Management
Course Passed : N4-N6 (Diploma in waiting)
WORK EXPERIENCE
Current employment
Name of Company : Department of Community Safety, Security & Liaison
Position Held : Human Resource Management (Experiential Learner)
Duration : November 2016 until to date
Contact : 013-***-****/5 – Mrs AM Seku
Duties : Faxing, Photocopying and e-mailing of documents
: Receiving incoming calls
: Receiving of leave forms
: Capturing leave on the system
: Printing Leave credits on Persal
: Receiving PMDS files
: Assisting in capturing PMDS on Persal
: Attending PMDS Moderations
: Filing of documents
: Attending Workshops and meetings
: Observe and taking minutes during workshops and meetings
: Receiving and filing of transport log-sheets
: Receiving and handing out of personnel documents
: Receiving applications
Name of Company : Department of Health: Witbank Hospital
Position Held : Human Resource Management (Experiential Learner)
Duration : January 2016 – October 2016
Contact : 013-***-**** – Mrs LP Magagula
Duties : Receiving of leave forms
: Receiving incoming calls
: Filing of all personnel documents
: Taking minutes for HR meetings
: Assist in Incapacity leave (PILIR)
: Profiling/data capturing and receiving applications
: Helping writing submissions to the Head of Department
: Distributing of circulars for invitations
: Leave audits
: Photocopying, faxing and e-mailing documents
: Handing out of personnel documents
: Printing Leave credits on Persal
: Receiving PMDS files
: Assisting in capturing PMDS on Persal
: Observing during Short listings
Name of Company : Department of Health: Witbank Hospital
Position Held : Administration Clerk (Experiential learner)
Duration : February 2015 - December 2015
Contact : 013-***-**** –Ms NL Dladla
Duties : Registering patients on Paab system
: Capture patient information on Paab system
: Admit, classify and discharge patients on Paab system
: Filling, sorting and drawing out files
: Retrieving patient files
: Typing weekly and monthly reports
: Create ward statistics
: Faxing, Photocopying and e-mailing of documents
: Receiving incoming calls
: Handle all patients’ enquiries
: Ordering on Logis
: Typing of off duties
: Handling of all personnel enquiries
REFERENCES
Contact person : Mr RJ Skhosana
Relationship : Coach (HRM)
Contact : 082-***-****
Contact person : Mrs AM Seku
Relationship : Mentor (HRM)
Contact : 082-***-****
Contact Person : Mr LJ Thipe
Relationship : Former Colleague
Contact : 081-***-****
Contact Person : Ms NL Dladla
Relationship : Former Supervisor (Admin)
Contact : 073-***-****
Contact this candidate