jOSEPH M. LARGE

**** ********** **** *********, ** 37912 865-***-**** ac3xr1@r.postjobfree.com

Resourceful network administrator with an Associate of Applied Science in Network Systems Administration and 4 to 5 years’ hands-on experience troubleshooting and maintaining information systems.

PROFESSIONAL SKILLS:

• Windows XP/7/8/10

• Windows Server 2003/2008

• MAC OS X Email Server

• Linux

• LAN/WAN

• Wireless security authentication

• VMware & Hyper-V

• Active Directory

• Information Security Systems

• Database Development

• MS Office 2007/2010/ 2013

• Workstation setup

• Troubleshoot/configure/upgrade PC’s & laptops

• Fixing repairing printers

PROFESSIONAL EXPERIENCE: ARMY NATIONAL GUARD, Knoxville, TN

19-D Calvary Scout

12/2010 - Present

• Troubleshoot, diagnose, repair and configure various computer systems

• Utilized Information Security Systems and Linux network

• Performed navigation, collected and reported data to classify routes, tunnels

and bridges

PATRIOT SOLUTION, Knoxville, TN 7/2016 - 9/2016

Network Systems Administrator (Contract)

• Established network specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing router administration, including interface configuration and routing protocols

• Established network by evaluating network performance issues including availability, utilization, throughput, good put, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls.

• Maintained network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor.

• Secured network by developing network access, monitoring, control, and evaluation; maintaining documentation.

• Prepared users by designing and conducting training programs; providing references and support

• Upgraded network by conferring with vendors; developing, testing, evaluating, and installing enhancements

• Meets financial requirements by submitting information for budgets; monitoring expenses

• Updated job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

• Protected organization's value by keeping information confidential

• Accomplished organization goals by accepting ownership for accomplishing new

and different requests

• Explored opportunities to add value to job accomplishments

WORK CORP., Raleigh, NC 1/2015 – 10/2015 Freelance Computer Specialist (Network Systems Administrator)

• Troubleshoot and repaired hardware and software for PC’s

• Reimaged machines, removed viruses and malware

• Moved and installed MS Windows profiles, restored operating system to operational status

• Utilized remote desktop connection to resolve PC problems

• Determine users’ technical needs and provide them with appropriate solutions

• Installed hardware, software and device drivers on standalone computers

• Installed and configured computer networks including LAN and WAN

• Managed network configurations to ensure that all computers on a network can communicate effectively

• Tested computers peripherals, hardware and software to ensure that they are working appropriately

• Upgraded software, patches and operating systems on a continuous basis

• Install and configure monitors, keyboards and printers

• Acted as a technical resource to assist users with resolving computer issues

• Answered tickets and emails pertaining to users’ computer problems

• Ensured that all computers are secured effectively by installing and updating antivirus software

• Set up and organize IPs appropriately

• Trained users on new software

• Analyzed network problems and manage preventative maintenance procedures

• Explained the role of network applications and equipment to the end users

• Maintained documentation of technical maintenance procedures carried out

MEDIXS, Knoxville, TN 11/2014 – 1/2015 Tier One Technician (Network Systems Administrator)

• Performed data backups and disaster recovery operations

• Coordinated computer network access

• Monitored network performance, configured security settings

• Configured security settings, removed spyware, viruses, malware

• Determined users’ technical needs and provide them with appropriate solutions

• Installed hardware, software and device drivers on standalone computers

• Installed and configured computer networks including LAN and WAN

• Managed network configurations to ensure that all computers on a

network can communicate effectively

• Tested computers peripherals, hardware and software to ensure that they are working appropriately

• Upgraded software, patches and operating systems on a continuous basis

• Installed and configured monitors, keyboards and printers

• Troubleshoot hardware and software problems

• Acted as a technical resource in order to assist users with resolving computer ssues

• Answered tickets and emails pertaining to users’ computer problems

• Secured all computers effectively by installing and updating antivirus software

• Set up and organize IPs appropriately

• Trained users on new software

• Analyzed network problems and manage preventative maintenance procedures

• Explained the role of network applications and equipment to the end users

• Maintained documentation of technical maintenance procedures carried out

SAIC, Oak Ridge. TN 11/2012 – 1/2013 Tier One Technical Support (Network Administrator)

• Provided technical support on a wide variety of proprietary and off-the-shelf applications

• Utilized ServiceNow help desk ticketing system

• Assisted users with desktop and mobile device support; business emails;

network and VPN connectivity; Active Directory and other account administration

• Assisted with service outages, system restorations

• Installed, configured and supported LAN/WAN and enterprise network

• Configured and optimized server performance in MS Windows Server 2008/2012

AMERICORP / EMERALD YOUTH FOUNDATION, Knoxville, TN 4/2008 – 5/2009 Urban Youth Worker

• Worked with school systems, youth and families of students as part of this christian urban youth development ministry

EDUCATION & TRAINING:

• Network System Admin Program, New Horizons Computer Learning Ctr, Knoxville, TN., 4/2016 - Present

• Assoc.of Applied Science in Network Systems Admin., ITT Technical Institute, Knoxville, TN., Grad 2014

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