Customer Service Manager

SEBAO ZACCEUS MOHLAHLELI

** ******** ****** ******* *********** 1739

PHONE: 073*******

EMAIL: ***********@*****.*** or ***********@*******.***

PERSONAL DETAILS:

DATE OF BIRTH: 08 FEB 1994 ID: 940**********

GENDER: MALE MARITAL STATUS: SINGLE

HEALTH: EXCELLENT

NATIONALITY: RSA

HOME LANGUAGE: SETSWANA OTHER LANGUAGES: ENGLISH, AFRIKAANS, ISIZULU & SESOTHO

CRIMINAL OFFENCE: NONE

RSA DRIVERS LICENCE: CODE B

PERSONAL QUALITIES:

TEAM PLAYAER, LEADERSHIP SKILLS, SELF MOTIVATED, EXTROVERT, WORK WELL UNDER PRESSURE, COMPETETIVE, DOMINANT PERSONALITY, EMOTIONALLY INTELLIGENT, ADAPT EASILY TO CHANGE, FAST LEARNER, CONSITENT

EDUCATION:

SCHOOL: HOERSKOOL SUIDERLIG

YEAR: 2012 GRADE 12

SUBJECTS: ENGLISH HOME LANGUAGE, AFRIKAANS FAL, LIFE ORIENTATION, MATHS, LIFE SCIENCES, BUSINESS STUDIES, COMPUTER APPLICATION TECHNOLOGY

INSTITUTION: CENTRAL JOHANNESBURG COLLEGE (PARKTOWN CAMPUS)

YEAR: 2014 N6 MARKETING MANAGEMENT

SUBJECTS: MARKETING MANAGEMENT, SALES MANAGEMENT, MARKETING COMMUNICATIONS, MANAGEMENT COMMUNICATIONS, MARKETING RESEARCH, COMPUTER PRACTICE, ENTREPRENEURSHIP AND BUSINESS MANAGEMENT

WORK EXPERIENCE:

COMPANY: TELESURE INVESTMENT HOLDING

POSITION: LEAD/SALES ADMINISTRATOR ( BUDGET INSURANCE)

DUTIES: CREATING LEADS, GENERAL ADMIN, DATA CAPTURING, MS OFFICE 2013, REPORTING, MARKETING OF THE DIFFERENT BRANDS AND BENEFITS TO CLIENTS TELEPHONICALLY, SUPERVISING THE IMPACT TEAM THAT WAS BASED IN THE CRESTA BRANCH AND REPORTING TO MY MANAGER DAILY

YEAR: OCT 2015- DEC 2016

ACHIEVEMENTS: TGT TOP IMPROVED CONSULTANT FOR BEST IN COVERSION AND SHOWING LEADERSHIP SKILLS

COMPANY: HIPPO COMPARATIVE SERVICES (TELESURE INVESTMENT HOLDING)

POSITION: SALES AGGREGATOR CONSULTANT

DUTIES: QUOTING CLIENTS USING AS400 SALES PROGRAMME, ADMIN & DATA CAPTURING, BRAND AMBASSADOR FOR DIFFERENT INSURANCE BRANDS, MARKETING OF DIFFERENT INSURANCE BRANDS AND THEIR BENEFITS, MS OFFICE 2013, GUIDING & ADVICING THE CLIENT INTO MAKING A WELL INFORMED DECISION

YEAR: JAN 2017 – NOV 2017

ACHIEVEMENTS: TOP ROOKIE FOR THE YEAR FOR BEST SQA, EXCELLENT CUSTOMER SERVICE AND OVERAL BEST PERSONALITY

REFERENCES:

-NADIA SHAIK AYOOB IMPACT MANAGER 072-****-***

-FAEEZA MAHMOUD HIPPO MANAGER 082-****-***

-AUBREY DLAMINI MENTOR 073-****-***

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