Help Desk Management
Resume:
OBJECTIVE
A challenging position as a Junior Oracle Database Administrator / Internship in IT or relevant industry, where my oracle, organizational, and communication skills will be constantly challenged.
PROFILE
I have worked in the capacity of IT Help Desk and Deployment Analyst & SAP Piping Database Materials Management Specialist for cumulative of eight years. I have also developed the following key Oracle skills:
Experience with Linux Oracle Database Administration
Well versed with SQL & PL/SQL and DBMS Packages
Experience with maintaining Oracle Database (Tablespaces/Tables/Roles/Privileges etc.)
Experience with Database Backups & Recovery (RMAN/User Managed/Flashback)
Experience with Oracle Software, Database and grid Infrastructure Installation
Familiar with applying Patches and Performance tuning / Materialized views
Experience with Database security & Database Management
Experience with creating & configuring Physical Data Guard
Experience with Cloning and Duplicating Databases
Experience with Partitioning and Compression of tables
Experience with installing & configuring RAC 11g (Oracle Grid Infrastructure)
EDUCATION
Bachelor of Engineering (Mechanical) Fours Years - NED University of Eng. & Tech Khi.
ORACLE CERTIFICATIONS
Oracle Certified Associate OCA 11g – DBA Administration (1Z0-051 SQL,
1Z0-052 ADMIN-I)
Oracle Certified Professional OCP 11g – DBA Administration (1Z0-053 ADMIN-II)
PROFESSIONAL COURSES & TRAINING
Oracle Database Administrator – Hands on training 6 Months (labs & class) SQL, ADMIN-I & ADMIN-II - Orasoft Karachi Fast Track Certification Course
Oracle PL/SQL - Hands on training 1.5 Months (labs & class) Orasoft Karachi Fast Track Certification Course
Oracle Advanced Database Administrator - Hands on training 1 Month (labs & class) Data Guard, Materialised views, Compression & Partitioning - Orasoft Karachi Oracle Advanced Certification Course
RAC 11g – Oracle Grid Infrastructure, Grid Infrastructure ASM (Single Instance), RAC Installation & Configuration – One week Private training Classes plus self-study
Network Technician – CISCO, MS Active Directory - 10 Months (labs, class & Internship) – SAIT Calgary Alberta Fast Track Certification Course
SAP - Materials Management (In-House Training SNC Lavalin Calgary, Montreal)
EXPERIENCE
ORGANIZATION: SNC-Lavalin, Toronto Ontario Canada
DURATION: 2011- 2015
DESIGNATION: Piping Database Materials Management Specialist (SAP)
Responsibilities:
Managing and Handling Piping Database (SAP Materials Management)
Writing Procedure and change management documents for SAP Module of piping database
ORGANIZATION: SNC-Lavalin, Calgary Alberta Canada
DURATION: 2006- 2009
DESIGNATION: Piping Database Materials Management Specialist (SAP)
Responsibilities:
Piping Material Validation using EMDS software & SAP (Materials Management)
Attending potential vendor meetings to finalise framework agreement
Preparing material requisitions RFQs and RFPs/Extracting Piping Materials
Tracking of materials using PM+ (SAP Module) / Materials reconciliation
Organization: Acrodex Inc. Calgary Alberta Canada Duration: 2005 - 2006
Designation: Help Desk & Deployment Analyst
Responsibilities:
Imaging Desktop computer and laptops with latest versions of operating systems
Installing encrypting software / troubleshooting desktop and laptop related issues
Help Desk support, creating and tracking tickets (AHS Hospitals)
Deployment of upgraded hardware to AHS Hospitals
RELOCATION
Willing to relocate if required
CONTACT
Email:*****************@*****.***
REFERENCES
Will be furnished upon request
Contact this candidate