Customer Support Engineer

CURRICULAM VITAE

Sujit Behera

Cell-943-***-****/809-***-****

*****-*************@*****.***

CAREER OBJECTIVES:

To be associated with progressive organization that gives me scope to apply my educational and professional skills and provides me with advancement opportunity and knowledge empowerment.

PESONAL STRENGTH:

Positive attitude, proactive and dedicated,hard working person, punctuality, can handle busy life always.

WORK EXPERIENCE:

WORKING 1year as a maintenance engineer at TATA VIOM, Bhubaneswar, Odisha.

Working 6month as a Associate-Customer Support at TECHMAHINDRA, Bhubaneswar, Odisha.

Working 7month as a Project In-charge at Bithal Sai Associates, Bhubaneswar, Odisha.

CAREER SUMARRY:

A customer oriented and excellent communicator possesses 6 Month experience as a Customer Support Executive.

Excellent in conveying the client’s requirement to the team leader.

Excellent in converting the cold calls into new assignment.

Experitse in taking follow up on a daily basis.

Expertise in working with a team.

EDUCATIONAL QUALIFICATION:

Passed GNIIT Software Engineering from NIIT with 70% in the year 2013. NIIT SatyaNagar Centre Bhubaneswar.

Passed B.A from Shobhit Univerisity Merut Board with 62% in the year 2014.

Passed +2(Arts) from CHSE Board with 66% in the year 2007.

Passed HSC from Orissa Board with 47% in the year 2005.

PERSONAL QUALITIES:

Unmatchable communication skills in written and verbal both.

Strong motivational and logical skills.

Ability to persuade the people.

Ability to produce the best result in pressure situations.

KEY RESPONSIBILITIES HANDELD:

-Attending escalation calls apart from taking normal calls.

-Conveying the client requirements to the team with regards to the process.

-Attaining daily, weekly and monthly targets specified by the process.

Adhering to the schedule as prescribed by the TL

COMPUTER KNOWLEDGE:

Operating System: Windows XP/07

MS Office (Word, Excel, PowerPoint)

Internet and E-mail applications and tally 7.2/9.0

PERSONAL DETAILS:

Name:Sujit Behera

C/o-Baishnab Behera

Date of Birth:01th July 1990

Religion: Hindu

Nationality: Indian

Marital Status : Unmarried

Language known: Oriya, Hindi& English

Hobbies: Reading Newspaper, watching TV & Playing Cricket.

DECLARAION:

I do here by declare that all the above information furnished by me is true to the best of my knowledge and belief.

Place: Bhubaneswar

Date: SUJIT BEHERA

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