Customer Service Manager

Dean Gallagher JR

**** ****** **. #** *********, AK 99503 907-***-**** ********@*******.***

Objective

To find a position with opportunities for growth in a long-term career.

Education

High School Diploma – C.H.S.P.E. GED equivalent

First aid certified 2005 – Current

Boom lift certified - 2002-2003

Skills & Abilities

HIPAA & PHI

Typing 50+ WPM

Fast Learner

Attention to detail

Excellent written and oral communication

Computer literate

Experience

PERSONAL CARE ASSISTANT MULTIPLE COMPANIES 03/2005-10/2017

Primary Client – Vanessa Fry

Assist elderly/disabled clients with standard housekeeping, meal preparation, and mobile assistance. Washing dishes, doing laundry, snow and ice removal ensuring the safety of all walkways, and changing bed sheets. Additional duties included escort to all doctor’s appointments, help with ROM exercises, providing assistance with dressing, bathing, detailed documentation of all daily activities, and maintenance of oxygen and biPaP machine.

TEMPORY CALL CENTER SPECIALIST ALASKA WILDBERRY PRODUCTS 09/2006-01/2007

Answer phones, place orders for products, look up items, file invoices, make copies, and reorganize the misfiled invoices. This was a seasonal position and required both computer skills and excellent customer service.

CREW MEMBER J&K POWERVAC 06/2001-07/2003

Power wash kitchen hoods for state safety certification and health inspections using hash chemicals and high-pressure washer. Man lift/boom lift certified and traveled from Barrow to Kenai. Operated man lift observing all safety requirements.

FIBERGLASS SPECIALIST PLASCHEM 12/1999-02/2001

Fiberglass fabrication on small aircraft parts, temperature controlled sealed buildings, and Argo parts. Completed layups and obtained forklift certification. Worked with power tools including grinders, sanders, and rollers. Operated forklift and observed proper use of safety equipment including respirator and eye protection.

Other experience

Shift manager for Subway

Grocery bagger for Carrs

Industrial painting

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