Customer Service Equipment Operator

SARAH B. BROWN

**** * ***** **

APT B

INDIANAPOLIS, IN 46241

Phone: 317-***-****

Alt Phone: 317-***-****

************@*****.***

Employment History

Baby Sitter

**/**** – Current

Community Baby Sitter Watched neighborhood kids from 2009-2016

Fulfillment specialist

Clayton, IN

Chewy.com

07-2017/Current

Duties:

Picking orders, Induction, labels, auditing orders, can topping, line loading, air carts, chase picks, inventory, special projects.

Achievements:

Special project on making bin boxes for VNA locations, made production everyday, going to any department no questions asked; learning all areas I can, helping in training of new employees.

Team lead of operations

Indianapolis, IN

OHL/Geodis

10-2014/07-2017

Duties:

Team lead of operations, inventory control specialist, order picker (equipment) operator, slotting, process management, making SOP's and work instructions, Receiving, put away shipping, final packing, picking, cycle counting, account ending (returning all product to vendor), Remedy, CSR, finding lost or wrong product, special projects, re-labeling product, daily/weekly reports, Excel, word, PowerPoint, out look experience.

Achievements:

Employee of the month 3 times, Leadership training, creating an on boarding presentation, creating excel spreadsheets of all physical inventory for close out, managing picking and put away of products during close out, creating a new picking process for exit orders, writing and troubleshooting cycle counting process for a new account, renewal of all SOP's for an account, controlling a whole department by my self; which included damaged and expired food products, overages or shortages of received product, wrong shipments, BOL's, direct communication with customers and retailers, and also dealing with any unidentified or wrong labeled products and correcting the issue so the customer receives the right items. Safety team member, field training specialist.

Research lead

Indianapolis, IN

GENCO

04-2010/10-2014

Duties:

Research lead, scanning, put away, QC, Toad program proficient, line loading, destroying damaged product, ASN analysis.

Achievements:

Creating a log of all products that came through in bulk to avoid hours of searching online for a specific item, becoming the only lead for research. Equipment training opportunity to learn to ride electric pallet jacks.

Other skills

Computer Knowledge, PowerPoint, Excel, Word, Equipment operator, Customer service, Fast learning, Special projects, quick learner, ability to learn anything, great memory, office assisting, safety team, expired food process.

Education and Training

Completion Date Issuing Institution Location. Qualification Course of Study

10/2006 Atterbury Job Corps Edinburgh, IN High School Equivalency Diploma GED

Occupational Licenses & Certificates

Certification Title Issuing Organization Completion Date

Networking Cable Certificate Atterbury Job Corps 10/2006

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