Customer Service Manager
Resume:
Page *
Mr.TAPIWA AUBREY MARUFU
Princesses strt
Windsor East
Cresta Randburg
********@*****.***
Details
Passport: EN778801
Study Work Permit- Valid
PROFESSIONAL QUALIFICATIONS
University of South Africa (2014-Current)
Bsc Environmental management
IQ Academy (2012-2013)
Project management
Heatherhill international College Knysna
3 A’ Level Passes (Cambridge-2010)
4 HIGSCE Level Passes (Cambridge-2010)
(Subjects passed include Maths & English)
Computer Literacy
Pastel, Excel, PowerPoint, Windows 95, 98, XP, Office 2007, Internet and Outlook COMPETENCIES
Excellent communication skills with the ability to interact with people across different levels
Industrious – more than willing to go the extra mile and to assist whenever needed
Strong operational drive with the ability to multi-task
Team player
Highly value driven
Enthusiastic, energetic and goal oriented
Imaginative
Loyal and honest
WORK EXPERIENCE
Direct Sales Rep 10/05/2014 – 16/12/2015
Real Promotions Cresta junction Randburg
Business to business (B2B), sales (Telkom and Neotel packages)
Setting appointments business and residential clients (cold calling using leads)
Presentations
Customer service after sell
Teaching and Training the marketing system to new recruits
Team building
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Assistant Recruitment officer 04/2012 –06/2013
CONGRETRIX ENERGY office 10 sediba plaza hartebeespoort
Searching and sourcing of cvs
Scheduling and preparation of interviews
Interviewing
Drafting employment contracts
Planning
Admin Assistant
Restaurant Manager- Grandstand Harties
(02/2011- 08/2011)
Marketing and event organizing
Taking responsibility for the business performance of the restaurant
Receipting and handling of cash
Displays and housekeeping of the restaurant
Stock taking
Setting budgets
Analysing and planning restaurant sales levels and profitability Other Achievements
Committee member responsible for arranging business seminars – Equilibrium organization Knysna 2010
Captain of the basketball team – Heatherhill International
Church Youth secretary – 2012-current
References
Mr Robert Green Mr Tonderai Madondo
Real promotion Congretrix Energy
Director HR Manager
Mr Rutendo Madok
Grandstand
Owner/Director
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