* * * * * o f * PRIVATE AND CONFIDENTIAL © Future Flyers Academy CV- ASHMIKA HARINARIAN

CURRICULUM VITAE

ASHMIKA

+27 (0-714******

ac3wru@r.postjobfree.com

NAME/SURNAME ASHMIKA HARINARIAN

NATIONALITY SOUTH AFRICAN

ID 930-***-**** 087

PASSPORT Under process

DRIVERS LICENSE Code 08

HEIGHT 1.50M

WEIGHT 47KG

COMPUTER LITERACY Ms Word

Ms Excel

Ms Windows

Ms Outlook

Ms PowerPoint

LANGUAGESPROFICIENT English

Afrikaans (understand)

TRADE QUALS SEPT

DANGEROUS GOODS

AVMED

DITCHING

AVFIRE

LIVE FIRE FIGHTING

AIRCRAFT MOCK-UP

PAX HANDLING & SERVICE PROCEDURES

AIRCRAFT TYPE B737-200

MEDICAL DD-50 Current 2017

CAA LICENSE 027*******

PERSONALITY TRAITS

Clear & Effective Communication Skills

Honesty & Loyalty

Technical Competency

Good Work Ethics

Flexibility /ability to adapt & handle surprise

Determination/Goal Orientated & Persistence

Ability to work in harmony with co-workers

Eager & Willing to learn

Good Problem solving Skills

Effective Decision Making

Respectful towards Peers

Positive Attitude

Good Time Management

Humble confidence

Warmth and Competence

Sound Judgement

Being a Team Player

2 P a g e o f 3 PRIVATE AND CONFIDENTIAL © Future Flyers Academy CV- ASHMIKA HARINARIAN EDUCATION

TERTIARY

Institute FUTURE FLYERS ACADEMY - Johannesburg

Year 2017

Qualification CABIN CREW

Subjects Sept

Dangerous Goods

Avmed

Ditching

Avfire

Live Fire Fighting

Aircraft Mock-Up

Passenger Handling & Service Procedures

SECONDARY

School EDENGLEN HIGH

Year 2011

Level passed MATRIC

Subjects Business Studies

Mathematics Literacy

Life Science

Life Orientation

Computer Application Technology

(Languages)

REFERENCES

COMPANY NAME Mbl /Telephone

Future Flyers Academy Ms Suzanne Paproth 083******* 3 P a g e o f 3 PRIVATE AND CONFIDENTIAL © Future Flyers Academy CV- ASHMIKA HARINARIAN WORK HISTORY

EMPLOYENT

SUMMARY

PERIOD COMPANY JOB TITLE

CONTRACT 2017 BIDAIR Passenger Handling Agent

PART TIME 2017 EMPORERS PALACE Waitress

PERMANENT 2015-2017 FEDEX Customer Service Agent

PERMANENT 2013-2015 RENEW IT AUTO BODY SANDTON Customer Service Agent TEMP CONTRACT 2012-2013 DEVPRET (PTY) LTD TRADING AS PIE CITY HOLDINGS Data Capturer RESPONSIBILITIES / SKILLS / COMPETENCE

General Following Policies and Procedures at all times

Working long/unpredictable hours

Unwavering professionalism

Customer Services

Meeting/ greeting/seating customers

Being respectful to customers

Delivering prompt, professional, high quality service

Taking care of customer’s needs

Being helpful and attentive to customers

Dealing with customers’ complaints and problem solving thereof

Following up / giving feedback

Cleaning up after customers

Tutoring/Personal traits Adaptability (flexibility, adjustability, versatility)

Energy (motivation, enthusiasm, interpersonal skills)

Openness (accessibility, availability, involvement, empathy)

Humility (respect, discernment, acceptance)

Cultural Affinity

Innate problem-solver

Sales & Marketing Sales Ability

Having good product knowledge

Persuasion Ability

Financial Taking/processing payments from customers (Cash/EFT/Debit &Credit Cards)

Balancing Financials Sheets

Administrative Organized and Detail Orientated

Business Understanding

Good Task / Space / Time Management

Keeping Company Confidentiality

Adaptable communication

Written / Email skills

Telephone / Oral skills

Computer/Technical skills

Ease with technology

Contact this candidate