Product Development Management

Venkat Dhurjati, PMP

Round Rock, TX

512-***-**** ò ******.********@*****.***

https://www.linkedin.com/in/venkatdhurjati

Award Winning IT Executive ò Strategic Planning ò World Class Organizational Leadership

Organizational Management ò Technical Process & Program Management ò Budgets ò Crisis Management

Award-winning Senior IT Executive highly regarded for delivering innovative business solutions through technical team engagement and client focus for industry leaders, including eBay Inc, Hewlett-Packard, The Home Depot, and E.W.Scripps. Motivational leader known for pushing the creative bar in a uniquely supportive and collaborative environment, delivering robust high-quality applications helping grow company assets and bottom line revenue while reducing overhead.

Drive organizational restructuring and process improvements supporting business plans and corporate initiatives, leading root cause analysis and solution development, identifying opportunities to automate where necessary and reduce the dependency on support & maintenance. Respected for optimizing multi-million-dollar business-based, tracking key performance indicators, practical, cross-functional objectives at the lowest cost. Continuously seek rate reduction opportunities using new technologies while renegotiating with vendors. Articulate communicator with the ability to build lasting relationships with key clients and partners, support individuals toward advancement and bring teams together to increase profits.

Selected Highlights

Served as a trusted member of executive management teams, combining extensive, broad technical and business experience to develop and execute practical, business-based technology strategies employing best practices.

Recognized with HP’s CIO Leadership Award, HP’s AMAZE award for developing and implementing a technology strategy for product innovation, and Scripps’ President’s Award.

More than 20 years of start-up and multi-national corporate management experience, developing, leading and delivering high performance, world-class, robust - web, ecommerce, SaaS, Predictive Analysis Applications and retail applications with globally distributed robust development, architectural, infrastructure and QA teams.

Designed and delivered solutions utilizing cloud computing and software as a service, working with world-class retailers.

Analyze and identify cost saving opportunities to save money for the company by renegotiating contracts, reducing unnecessary software, eliminating stale and old software and building applications that grow the team and the business.

Core Competencies

Full Life Cycle Software Development

Program Management

Project Leadership

Budgetary Ownership / P&L

Technology Innovation

Six Sigma Green Belt

Build & Lead High performance Teams

Process Improvement & restructuring

Agile, Waterfall & XP

Change management

Enterprise Wide Systems

Technology Strategy

Application Development

System Security & compliance

Training

Professional Experience

Hewlett Packard ò Austin, TX ò 2014 – Present

Director, B2C, HPShopping.com & Salesforce.com

Direct end-to-end product development and support, delivering a robust 24X7 customer facing B2C Enterprise Commerce platform (store.hp.com), HP’s Mobile B2C site (m.store.hp.com), B2C Salesforce platform and B2C Sterling Call Center & OMS application stack, with over $170M yearly budget. Directly manage resources from development, project management, QA and security engineers from multiple locations across the globe. Develop partner/vendor relationships, with oversight of SOWs, SLAs measuring their deliverables objectively and providing support and inputs for key performance improvements. Managed all aspects for KPIs, application stability, budgets and resources. Motivate, mentor and influence resources, promoting creativity and innovation to consistently deliver production quality code every two weeks. Adopt and introduce test/behavior driven development.

Earned recognition across the B2C organization, including HP's CIO leadership award, B2C exceptional leader award, HP’s AMAZE award, and several accolades.

Delivered first of its kind world-class e-commerce mobile platform, migrating HP’s global e-commerce applications to cloud based hosting with AWS and IBM’s Cloud hosting.

Reengineered B2C salesforce platform and several innovative tools enabling the business team to handle day-to-day activities and monitoring dashboards, alerts and tools giving up to date information reconciling critical data at real time.

Built an award-winning solid development team by reorganizing the team based on skills and redistributing the workload.

Introduced several process changes without impacting the team dynamics that improved code quality and productivity in all areas of software development and delivery, including test/behavior driven development, code refactoring, Extreme Programming/XP and Agile delivery.

Streamlined product development practices, embedding Agile development methodology from inception to deployment of the product, revamped legacy tools with open source platforms for efficiency, cost reduction and real-time tracking.

Enabled SaaS-based development and innovation for HP, reducing server footprint with built-in on-demand scaling capabilities, reduced cost, rapid product deployment from prototyping to production.

eBay Enterprise / eBay Inc. ò Austin, TX ò 2012 – 2013

Director, Cart & Checkout

Drove product strategy, architecture, development, and delivery of high quality, world class e-commerce solutions to world’s premier retailers, including Sony.com, ToysRUs.com, SteinMart.com and more. Led and managed a team of project managers for a quarterly resource and project allocation, effectively utilizing resources and managing on-time delivery of solutions, managing day-to-day project and resource burn down charts and project status updates. Established and implemented short term and long-term goals for the team based on the business user’s needs and demands. Ensured applications were compliant with SOX and PCI; quarterly and yearly security auditing of the applications and information data management.

Directed product development and production support teams for core J2EE based e-commerce platform at eBay Enterprise/ eBay Inc, including a team of 48 resources (architects, project managers & developers) distributed globally.

Collaborated with the enterprise teams in managing and delivering all phases of product development, including technical solution design, product strategy, planning, executing and deploying large-scale IT projects.

Led teams across the globe thru software analysis, design and programming through Agile and Extreme Programming.

Built a top-notch product development teams, delivering high-quality solutions with minimal defects. Introduced several new concepts including white box testing, concept zero, burn down analysis for managing the day-to-day application development and delivery. Designed and delivered solutions utilizing cloud computing and software as a service.

The Home Depot / HomeDepot.com ò Austin, TX ò 2010– 2012

Senior Manager, Information Services -Online IT

Managed over 45 direct reports at on-site and offshore locations in the development and support of high availability online application for HomeDepot.com using Java & WebSphere Commerce, with a yearly budget of over $45M. Integrated company’s ecommerce site with point of sale systems at more than 1800 stores, with real time inventory updates paving the way for first of its kind buy online ship to store experience for the customers.

Launched five multi-million dollar projects that integrated online sales with the point of sale at the brick and mortar stores, improving product availability for the organization’s customers and investor’s value.

Directed product support teams and drove down defects to less than 5%.

Tractor Supply Company/ TractorSupply.com ò Nashville, TN ò 2006– 2010

Manager, E-Commerce & Web Development

Launched the company’s first E-Commerce site integrating with over 1200 stores across the country, using WebSphere Commerce for Tractor Supply Company, is a major farm and ranch retailer in the USA with more than 900 stores across the country. Successfully managed and delivered company’s inventory management system and company’s intranet, utilized by over 10K concurrent employees from all the stores. Led a team of more than 18 developers, application architects, business analysts and project managers on-site, off-site and offshore to launch the company’s first custom-built and in-house architected integrated inventory management system.

Introduced new concepts to Home Depot’s organizational stream, including White Box Testing, radical changes to code and design review process enabling high-quality code in production.

Reorganized development teams to suite both business and organizational needs.

Assisted in forming the company’s first PMO and formulated the IT organization’s methodologies.

Shop At Home Network / ShopAtHomeTV.com (E.W.Scripps Network)ò Nashville, TN ò 2000– 2006

Manager for Web Development

Successfully developed architected and managed four major sites re-launches for Collectibles.com and ShopAtHomeTV.com using BroadVision & Open Commerce Platform (fry.com).

Chosen to manage and launch the first ever integrated E-Commerce application for sister sites, HGTV.com, FoodTV.com, DIYNet.com and other E.W.Scripps network sites.

Recognized for excellence and entrusted with increased responsibilities and larger projects.

Additional Experiences:

HP, Yahoo Shopping: 2000, Principal Consultant & Architect

MRMC Systems, India: 1996 – 1999, Senior Software Engineer

Education & Certifications

V.R.S. Engineering College, India

Bachelor of Technology in Mechanical Engineering Currently pursuing Masters from Harvard University – MIS (May 2019)

PMI.org certified Project Management Professional (PMP) Six Sigma Green Belt Certified

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