Customer Service, Medical Assistant, Management
Resume:
Ivori Dyson
Oceanside, CA ****7
*************@*****.***
OBJECTIVE
To apply my skills to serve the community and contribute to a positive and professional work atmosphere. To take pride in my interaction skills and cultivate positive relationships through clear and precise communication. While continuing to be a hard working individual, and expanding my knowledge base within the company. SKILLS
● Excellent customer service
● Administrative training
● Computerized charting
● Fast & Accurate Typing skills
● Possess solid communication with others
● Excelled Clinical training
● Great organization skills
● Organized and sufficient multitasker
● Venipuncture/blood draw
● Patient evaluation/intervention
● Medical clinical procedures
● Strong clinical judgment
● Obtaining/charting vital signs
● Cared for infant with gastrostomy tube, diagnosis of campomelic dysplasia, and respiratory problems
EXPERIENCE
Limitless Marketing - Sales Representative/ Customer Service 2017- Present
● Ability to provide team support in completing task
● Assist over 160 clients as a personal liaison
● Perform duties such as working proper territories, initiate processes to start new contracts
Advanced Diabetes Supply - Provider Relations Caller/ Customer Service 2017
● Assist in providing outstanding customer service
● Maintain well documented records of over 150 calls
● Called doctors offices to obtain 300+ documentations for patients
● Ability to work with own drive in completing task Air Force Reserve - Healthcare Management Personnel 2013-present
● In charge of attendance of over 200 people
● Maintaining confidential information about retirement
● In charge of training new staff
● In charge of daily sign in and sign out
● Ability to work with a chain of command
● Ability to work with sensitive military information such as transcripts
● Certified in military first aid
Hot Dog on A Stick - Assistant Manager
2016-2017
● Train and instruct employees to ensure smooth transition in company
● Assist employee teams to provide excellent customer service
● Supervise efficient working of departments and assigned shift
● Maintain proper sanitation, hygiene standards in kitchen and maintain effective store presentation
Wellness 1s t
Chiropractic- Medical Assistant
2012
● Performed clinical and administrative duties
● Provided patients with slight physical therapies, and treatments within the scope of practice
● Assisted in providing patient education for proper home care Tri-City OB/Gyn- Medical Assistant
2012
● Performed all front office duties such as appointment scheduling, filing charts, and patient interactions
● Called insurance companies to obtain and check the status of benefits and claims EDUCATION
Air Force Tech - Healthcare Administration Service Strayer University - Medical Administration
UEI Medical Assistant Program
San Marcos, CA
2014
2013-present
2011
Chaparral High School
Temecula, CA
2008
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