Manager Customer Service

Christian Jil G. Balubar

Flat ** Bldg *** Road **3 Manama Centre, Kingdom of Bahrain

Contact No. +973-****-****

*********@*****.***

Profile

Effective Leader with strong work ethic and the ability to build lasting client/Staffs relationship

Experienced in operations management, sales, budget development, staffing and cost control

Proficient in communicating effectively with customers, vendors and staffs.

Able to motivate employees to perform to their maximum potential

Exceptional organizational and planning skills, adaptable and enthusiastic in new challenges

Extensive knowledge utilizing Microsoft Office particularly Microsoft Excel

10 extensive years of Restaurant/Customer Service experience Professional Experience

Branch/Restaurant Manager –April 2017 to present

3lines S.P.C.

Regarded as the most competent Manager to oversee operation effectively.

Officially acclaimed to be versatile performing Administrative related reports (Food Cost etc.)

Facilitates Stocks Inventory configuration through Microsoft Excel Spreadsheets utilized across the Brand.

Efficiently managing Sales forecast/Sales Targets through extensive knowledge understanding Sales drifts.

Considered as efficient Leader boosting Sales through Team-work, speeding profitability.

Chosen to lead a Team opening new Outlet, defining essential operation commodities. Assistant Restaurant Manager - Aug. 2015 to Feb. 2017 Global Investment (YYT Food Court)

Floor Captain - Feb. 2013 to July 2015

Abd El Wahab Lebanese Restaurant (5 Star Restaurant) Restaurant Shift Manager - March 2008 to Dec. 2012 Burger King Bahrain (BMT Certified)

Skills

Extensive knowledge utilizing MS Office particularly Microsoft Excel Application

Strong Administrative / reasoning / analytical skills

Effective Leadership / Team player / Goal achiever

Computer Literate

Basic Adobe Photoshop CS4 knowledgeable

AutoCAD 2D Drafting certified

Web browsing/Internet surfing enthusiast

Can troubleshoot basic Computer software issues

English proficiency

Bahrain Driving Licensee

Affiliates

Service Supervisor Dev. Program

Burger King, Kingdom of Bahrain

Certified

Sept. 2009

Basic Management Training

Burger King, Kingdom of Bahrain

Certified

Dec. 2009

Basic Food Hygiene Training

Jawad Kingdom of Bahrain

Certified

2009

Education

Telecommunication Technician

ACLC College Philippines

Graduate

1998-2001

AutoCAD 2D Drafting

Global Institute for Management Science, Kingdom of Bahrain Certified

2015

Personal Information

Age: 36

Religion: Catholic

Height: 5”9

Weight: 190 lbs.

Marital Status: Married

To confirm foregoing information above were true and correct.

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