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Manager Customer Service

Denver, Colorado, United States
January 03, 2018

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January ****


***** ****** **.

Thornton Co. 80241


Cell: 720-***-****

To Whom It May Concern,

I am seeking any position which would make use of my proven abilities in leadership, professionalism and quality of work.

I am very experienced in management, outside sales, electrical and hydraulic systems, brakes, front ends, over heads, rebuilds, A/C, all heavy equipment operations and leadership. I understand that you may have an opening for someone with this experience.

As you will see in my resume I am a person of unusual dedication, motivation and efficiency.

My Experience and Achievements Include:

Six years with Ames Construction as a field and shop mechanic, with welding and line-boring experience.

Successfully completed training in CFC-12 and R-134 refrigerant recycling and service procedures, offered by the Mobile Air Conditioning Society.

Completed numerous courses at Wheeler Machinery “CAT Equipment” on electric and hydraulic systems.

Two years with Komatsu Equipment Co. as a field mechanic on all equipment. I have also attended numerous schools with this company.

Five years with numerous companies in a leadership / management level.

I have enclosed a copy of my resume.

I look forward to discussing ways my background, training, skills and experience could benefit your


You may contact me at: 720-***-****


M. Craig McCarthy

January 2018

pg. 1 of 2


12042 Forest St.

Thornton, Co. 80241

Cell: 720-***-****


February 1992 - Dec. 1997

Ames Construction Sale Lake City, UT 84121

Field and shop mechanic, on Cat equipment, Mack trucks, pickups, air

Compressors and generators. I transferred to the welding shop to enhance my welding skills, along with line-boring for all equipment.

Komatsu Equipment Co. June 1998 - January 2001

Field mechanic and welder on all makes of equipment. I am very experienced with electrical, hydraulic, air conditioning, and engines.

Power Equipment Co. February 2001 - December 2001

Field mechanic, on all heavy equipment, and mining equipment.

Power Motive Corp. December 2001 - October 2005

Field mechanic and welder on all heavy equipment for a year and a half.

Moved into the shop foreman for a year. I was then asked to move to a parts and

Service representative / outside sales.

Colorado Machinery Co. October 2005 - September 2007

Service Manager / Shop Foreman. Complete all service billing, and scheduling, insure that all work orders are complete and billing is correct. Complete all warranty

paper work and insure that the customer was informed of

All repairs daily.

Ames Construction. September 2007 – December 2008

Field mechanic and welder on all heavy equipment for a year and a half.

Sapp Bros, Inc. Commerce City, Co February 2009 - September 2011

Started as the assistant Shop Manager, October 2010 became the Shop Manager to include all safety meetings, scheduling, inventory, ordering, and involvement with all vendors and customers.

Castle Rock Construction co, September 2011 – February 2012

Overlook and repair all equipment, to include trucks, both concrete plants, and all pavers. Also involved in all tear down and set up in concrete division.

Scott Contracting Inc. February 2012 – 2016

Overlook and repair all equipment, to include, trucks, concrete plant, and all pavers. Also involved in all tear down and set up in concrete division. Along with repairing all heavy equipment and trucks.

Titan Machinery, February 2015 – Present

Field mechanic and welder on all heavy equipment. Moved into the rental department as a field mechanic to maintain and repair all rental equipment. To include completing all D.O.T. inspections and rebuilding of all buckets for equipment.

EDUCATION pg. 2 of 2

I received my high school diploma in 1986.


Commercial driver’s license, Class A.

Kennecott Bingham Canyon Mine pit license.

Courses completed

Fisher Engineering Services School.

CFC refrigerant recycling and service procedures.

Hydraulics at Wheeler Machinery and Komatsu America.

Electrical at Wheeler Machinery and Komatsu America.

Over heads and tune ups at Wheeler machinery and Komatsu America.

Moxy trucks at Moxy Factory.

Customer service courses at Komatsu America and Power Motive.

Excavators at Komatsu America and Power Motive.

Wheel loaders at Komatsu America and Power Motive.

830E and 930E haul trucks at Komatsu America.

Computer courses at Komatsu America and Power Motive.

Management course at Colorado Machinery

Skyjack boom lifts, and Telehandlers.

Conceald handgun permit


Enjoy music, sports, cooking, fishing, and spending time with my family and friends. I’m primarily interested in management, auto and heavy equipment maintenance, along with computers.



JBS Swift & Company Scott contracting Inc. Scott Contracting Inc. Pinnacol Assurance

Greeley, CO 80634 Henderson, Co. 80640 Henderson, Co. 80640 Denver, Co 80230

(303)710-070 719-***-**** 303-***-**** 303-***-****

303-***-**** C.


On December 14th, 1987 I joined the Marine Corps as a 0311 / 0313, infantry and light armored vehicle crewman. Attended schools on gorilla warfare and hand to hand combat.

Upon return from Desert Storm / Saudi Arabia I was transferred to Headquarters Battalion 7th Marines on April 12th 1991 to be the protocol noncommissioned officer for the Commanding General. My duties were to assist visiting dignitaries, general officers, and guests of the Commanding General, with billeting and transportation, as well as coordinating logistics for numerous high level conferences and command parades.

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