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System Administrator Customer Service

Location:
McDonough, GA
Posted:
January 05, 2018

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Resume:

Andrea McBee

**** **** ****** *****, *******, Virginia 23666

575-***-****

ac3w9h@r.postjobfree.com

OBJECTIVE: Looking to secure a Network Administrator position that will allow an individual to utilize a strong technical background and exceptional communication and problem-solving skills.

PROFESSIONAL SUMMARY:

An experienced network and system administrator who promotes optimal performance, reliability, and security across platforms, services and core business systems. Personable and dependable professional with superior service and experience in providing customer service.

Top Secret Clearance

Network Administrator

System Administrator

Operating Systems/ Applications

Leadership

EXPERIENCE

Information Systems Technician/ Lead Network Administrator February 2015- Present

US Navy, CVN-78 USS GERALD R. FORD, Norfolk, Virginia

Performed duties as an IT support leader for all information systems on-board the USS Gerald R. Ford. Supported non-legacy systems too include 30 severs, 20 switches and 1800 workstations.

Carried out research and design projects associated with 4 ship board networks. Presented cost analysis and development plans to commanding officer and NAVSEA for implementation leading to a successful install and configuration of 4 shipboard networks.

Lead the workload and efforts of 5 other IT technicians in providing superior IT support for over 5,000 customers.

Installed, configured, managed servers, workstations and network equipment.

Implemented all security suite installs and IAVA patch installs.’

Supervised, instructed and qualified over 37 military peers in network computer systems security, server administration and network management.

Constructed 81 standard operating procedures, feedback reports, personnel qualification standard and technical manual excerpts to increase performance of all network machinery and control.

Information Systems Technician/ System Administrator January 2013- February 2015

US Navy, National Security Agency, Fort Meade, Maryland

Isolated faults and corrected circuit outages on NSA/CSS global communications as a system administrator in the Global Enterprise Command Center.

Maintained reliability of communications, intelligence collection, and IT infrastructure throughout the enterprise.

Ensured collection and transfer of data was processed in timely and efficient manner aiding in the prevention of attacks on coalition forces.

Authored recall justifications for mission critical systems and provided data to national decision-makers, ensuring mission objectives were met.

EDUCATION

Associates in Science: New Mexico Military Institute, Roswell, NM - 2010

Currently studying for a BS in Computer Science at Kennesaw State University – Expected graduation Fall 2018

CERTIFICATIONS

COMPTIA A+ (701/702)

COMPTIA SEC + (SY-301)

SYSTEMS SECURITY CERTIFIED PRACTITIONER

SPECIALIZED TRAINING

HBSS/McAffee administrator, January 2017

Naval Enlisted Certification 2781- Advanced Network Analyst, August 2015

Naval Enlisted Certification 2791- Information Systems Administrator, January 2013

Information Systems Technician “A” School, July 2012

US Military Service

January 17, 2012 – December 19, 2017, United States Navy

Active Duty

References Available Upon Request



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