Manager Customer Service

Education

P.SELVA KUMAR

**, ****** **** ***** ***** 45B,

Taman Sentosa 41200, Klang, Selangor DE

Email : *************@*******.***

HP: 012-*******

Working at Comsystem Solutions Sdn Bhd as Associate Trainer Summary Experience

Involved in 3PL Operations, Container Planning, Customs Formalities, Freight & Forwarding Operations, Operational Excellence, Cost Reduction programs, Staff Improvement Plans, Safety and Health Issues, ERT, Risk Assessments, Customer Audits, 5S programs, Waste Management/Disposal, Recycling Programs. SOP & Internal Control set ups.

Experience

ComSystem Solutions Sdn Bhd

Position Held : Associate Trainer

Duration : Jan 2015 - Current

Job Responsibilities:-

Trainer for the following areas:-

-Warehouse Management

-Inventory Management

-Shipping (Export & Import )

-INCO Terms

McBride Fortune Laboratories Sdn Bhd

Position Held : Warehouse Manager

Duration : July 2011 – December 2014

Job Responsibilities:-

- Inventory and Staff Management for Raw Material, Packaging, Finished Goods and Cool Room Warehouse

- Waste Management

- International Export and Import

- Local Distribution

- Pallet and MHE Management

- In Safety & Health Committee

- Market Returns Management

Freight Mark (M) Sdn Bhd

Position Held : Operations Manager

Duration : May 2005 – June 2011

Job Responsibilities:-

-3PL Operations

- Warehouse Operations

- East Malaysia Consolidation

- International Import & Export

- Proof of Delivery Management

EAS Transportation (M) Sdn Bhd

Position Held : Operations Manager

Duration : 3 Years ( April 2001 - April 2005 )

Job Responsibilities: -

-3PL Operations

- Warehouse Operations

- Project & Exhibition Shipments

- International Import & Export

- Proof of Delivery Management

Benair Freight (M) Sdn Bhd

Position Held : Sr Customer Service Executive

Duration : 6 Years ( April 1995 - April 2001 )

Job Responsibilities: -

- Warehouse Operations

- Project & Exhibition Shipments

- International Import & Export

Duration : 3 Years ( April 2001 - April 2005 )

Location : Port Klang

Education

1992 – 1994

Systematic College Kuala Lumpur Charted Association of Certified Accountants (CACA) Module D

1989 - 1990

Sekolah Tengku Ampuan Rahimah Klang Sijil Tinggi Pelajaran Malaysia (STPM) 3 Principals & A Pass

1984 - 1988

Sekolah Menengah La Salle, Klang Sijil Pelajaran Malaysia

(SPM) Grade 1 (Aggregate 21)

Skills & Other Information

Microsoft Excel

Microsoft Words

Microsoft Powerpoint

Notice Period & Expected Salary

: TBA

Contact this candidate