ROBERT E. NEMETH, MBA, PMP
Howell, MI ● *********@*****.*** ● 517-***-****
INFORMATION TECHNOLOGY EXECUTIVE
OPERATIONAL EFFICIENCY ● TECHNOLOGY STRATEGY AND VISION GLOBAL INFRASTRUCTURE ● IT GOVERNANCE ● ENTERPRISE SOFTWARE Career reflects mentality of “persistence and determination” combined with the ability to take multiple disparate data points and assess and plot the path to success. Continuously exceeds expectations through dedication and perseverance. Influential technology and business leader with progressive experience working comfortably with C- Level Management to shape strategic direction and long-term vision. Possesses broad technical and strategic background, skilled at working with corporate leaders and staff to introduce technology, and translate complex business requirements into robust cost-effective technology solutions. Demonstrated expertise in planning, selecting, acquiring, implementing and supporting corporate information systems, while optimizing cost/benefit performance. C-Suite & Stakeholder Presentations Needs Assessment Architecture Roadmap Change Management Data Center Compliance
Technology Evangelist Strategic Planning Cost-Benefit Analysis Continuous Innovation Project Management Staff Development Policy Development Deployment & Migrations Cloud Solutions Technology Start Ups Team Leadership Information Security PROFESSIONAL EXPERIENCE
AVL North America Corporate Services, Plymouth, MI (2011 to 2017) The world's largest privately owned and independent company for the development of powertrain systems with internal combustion engines, instrumentation and test systems. IT INFORMATION SECURITY OFFICER
IT COMPLIANCE OFFICER
DIRECTOR OF INFORMATION TECHNOLOGY
Hired to take the IT organization “to the next level”. Full strategic, operational and financial IT responsibility. Key contributor to global operational and strategic initiatives.
• Given additional roles and expanded responsibilities including compliance and information security
• Continually assessed IT risk exposure and developed strategies to mitigate risks.
• Instituted formal project management processes for IT projects.
• Co-chaired global committees on Standardizing IT Process Model, Mobile Device Strategy, Global IT Policies, and Regulatory Compliance.
• Engaged with key business unit stakeholders to identify strategic IT project initiatives.
• Introduced several projects to standardize and formalize delivery of internal IT services to the business.
• Applied ITIL Service Management principles to dramatically improve service desk performance - shortened service request first response time by over 5000% and reduced issue resolution time by over 2000%.
• Identified and rectified critical compliance weaknesses before any violations occurred.
• Implemented cloud-based data sharing and collaboration tool, substantially enhancing security and reliability.
• Regained trust of business units by delivering on key initiatives.
• Directed re-engineering of network infrastructure resulting in network consistently delivering 99.99% uptime.
• Through selective recruiting, training and mentoring, created a culture within IT embracing continuous improvement and first-class customer service delivery.
• Implemented tools enabling business unit leaders to have visibility into various IT related costs
• Worked closely with management and finance to implement controls driving IT Operating cost down, while improving infrastructure usability, performance, reliability and agility.
• Cultivated relationship with “shadow IT” allowing it to be leveraged to quickly identify high-value business projects
ROBERT E. NEMETH, MBA, PMP ● Howell, MI ● *********@*****.*** ● 517-***-**** New World Systems Corporation, Troy, MI (2010 to 2011) Privately held software development company specializing in Public Sector software. PROJECT MANAGER
Responsible for managing the implementation of Public Safety software at agencies throughout the United States. Mentored and guided Project Managers.
• Concurrently managed and delivered over $2.25M in business-critical software and service contracts. Dart Energy Corporation, Mason, MI (2006 to 2010)
Privately held company focused on crude oil and natural gas exploration and production and oil field services. CTO & VP, INFORMATION TECHNOLOGY
Recruited by CEO to assume full strategic, operational, and project management responsibilities for all IT functions across 18 sites in 6 states. Developed and managed $2M annual budget. Reported directly to the CEO. Regularly presented to the Board of Directors.
• Led 18-month ERP system assessment and replacement selection project, which also included complete business process documentation and optimization.
• Transformed inefficient infrastructure to one providing 99.99% uptime for all critical services and applications.
• Created specific policies and procedures resulting in 36% reduction in new helpdesk tickets opened.
• Implemented internal service level agreement (SLA) which improved user satisfaction from 84% to 96%.
• Identified and applied desktop printing configuration changes resulting in a 21% reduction in printing costs.
• Drove initiative to virtualize datacenter servers resulting in an estimated $2.5M savings over 5 years.
• Initiated consolidation of cellular service providers and accounts resulting in a 27% cost savings.
• Standardized PCs and created PC replacement schedule reducing new computer costs by over 37%.
• Implemented IT Steering Committee (ITSC) to ensure proper alignment of IT with the business’ strategy. Deloitte Consulting, Detroit, MI (2004 to 2006)
$6B Global professional services organization with 35,000 employees worldwide. CONSULTANT
Engaged to provide technical expertise and perform professional services for large enterprises.
• Conducted Sarbanes-Oxley IT Audits for Fortune 100 pharmaceutical company focusing on change management and software development lifecycle.
• Performed Sarbanes-Oxley IT Audits for Fortune 500 energy company focusing on backup and recovery, physical security and intrusion detection.
ERL, LLC, Lansing, MI (2000 to 2004)
Ergonomics Research Laboratory. Michigan State University created start-up providing engineering software and services to the automotive industry.
MANAGER, SOFTWARE DEVELOPMENT
Promoted from Software Engineer to assume responsibility for entire software development lifecycle (SDLC), as well as all IT related business decisions. Defined, set and enforced software development procedures. Collaborated with CEO on strategic product and service direction. Attended client meetings as the technical SME. SOFTWARE SUPPORT ENGINEER, Michigan Department of Transportation, Lansing, MI (1994 to 2000) EDUCATION
Master of Business Administration, Integrative Management, Michigan State University, 2004 Bachelor of Science, Computer Science, Michigan State University, 1999 Bachelor of Science, Civil Engineering, Michigan Technological University, 1993 PROFESSIONAL CERTIFICATIONS
PMI Certified Project Management Professional (PMP) VMware Certified Professional (VCP)
ITIL Foundation Certificate in IT Service Management ITSM Foundation Certificate (based on ISO/IEC 20000)