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Desktop Support Active Directory

Location:
Las Vegas, Nevada, United States
Salary:
50-60K
Posted:
January 02, 2018

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RONALD BROWN

267-***-****

Email: ac3vt7@r.postjobfree.com

Objective: To secure a career in the computer industry with opportunity for professional growth.

Experience:

GulfStream Aerospace Corp.

5616 Haven Rd. LasVegas, NV. 89119 May 8, 2014 – present

Desk Side Support Tech

Facilitate Windows7 deployments and refreshes, trouble shoot errors in migrations and installations

Execute IMAC, Break Fix, Bare Metal and In-place restoration of Standard Desktop and Catia PCs

Complete work orders,Request and incidents via Remedy Ticket manager in a timely and professional manner

ITT EXELIS TAC-SWACAA

228th Signal Company, Camp Arifjan Kuwait APO AE, 09366 November 2012 – June 2013

Systems Administrator

Verify the integrity and availability of all hardware, server resources, systems and key processes

Perform Microsoft & Linux administration, VMware virtualization technologies, and Storage (SAN) technologies

Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities

Create, manage and maintain computer and user accounts using Active Directory Microsoft Windows 2008 & 2012

U.S ARMY DEPARTMENT OF DEFENSE

Winn Army Community Hospital,

Information Management Division (IMD), Fort Stewart, GA. October 2010 – October 2012

System Administrator

Build, Maintain, patch and upgrade servers in various operating environments

Implement, Manage and Maintain virtual servers and workstations using VMware products

Build and establish server environments and customize Servers to fulfill ongoing IMD projects

RENNER BROWN, INC., Edison, NJ

Pfizer Animal Health, Exton, PA. March 2008 – August 2008

Quality Assurance Team

Configure laptops using planned procedures designed to appear transparent to end user

Install and upgrade hardware and software assuring maximum operability and easy access

Complete procedures ensuring minimum downtime

UNREAL MARKETING

Conshohocken, PA November 2005 – March 2008

IT Support Contractor

Provide support for computer systems, printers, local area network and wireless connections

Order, purchase and maintain inventory of all computer equipment and peripherals

UNISYS COPORATION

Bluebell, PA February 2004 – March 2005

Desktop Support and IMAC Supervisor contracted to BOEING HELICOPTER & DEFENSE

Supervise, coordinate and administer all IMAC (Install Add Move and Change) operations on all

computer- related hardware including printers throughout the workplace

Administer desktop support to all Unix and Windows users such as imaging, operating systems migration,

software and hardware configuration, troubleshooting and problem solving

BOEING HELICOPTER & DEFENSE

Ridley Park, PA October 1996 – February 2004

Configuration Specialist

Install and configure PC hardware and software using WindowsNT/Windows2000

Provide network connection using pre-existing or cabling made on-site to specifications

Troubleshoot and resolve problems with hardware/software and network configuration

Education:

Penn State Great Valley Campus September 2003 – April 2004

Web Programming Technology

Penn State Delaware County Campus February 1998 – September 1998

MCSE Certification Course

CHI Institute Southampton, PA July 1993 – December 1994

Associate Degree, Computer Engineering Technology

Veteran - U.S. MARINE CORPS July 1976 - Dec 1982

Skills and Certifications: Microsoft Certified Professional, Comptia Security+, Comptia Server+



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