Microsoft Office Front Desk

Kristen Dickinson, CCS, CPC-A

P.O. Box ****

Frisco, CO 80443

Phone: 970-***-**** (MST)

Email: *********.*******@****.***

LinkedIn: www.linkedin.com/in/kristen-dickinson-6768a9149

Credentials

Certified Coding Specialist (CCS)

Certified Professional Coder – Apprentice (CPC-A)

Education

Medical Coding Certificate: The Andrews School

Graduation Date: October 2017

Studied beginning through advanced outpatient and inpatient diagnosis and procedural coding, ICD-10-CM, ICD-10-PCS, CPT, HCPCS II, as well as healthcare data content and structure, medical terminology, anatomy and physiology, pharmacology, pathophysiology, reimbursement methodologies, and clinical practice simulation.

Employment History

Owner & Manager: Copper Vacations

2002 – Present

Own and operate this property management company located at a busy ski resort.

Proficient in the use of Microsoft Office programs including Word and Excel.

Manage and supervise all front desk agents.

Coordinate and process owner and guest reservations.

Provide solid communication and resolution to homeowner requests.

Check-in and check-out owners and guests in a quick and efficient manner.

Acknowledge all guest concerns promptly and professionally.

Oversee clerical duties of the front desk.

Maintain a clean, welcoming, and organized front desk and lobby.

Communicate clearly with maintenance staff regarding all issues that arise.

Promote a positive environment for employees and guests.

Relevant Skills

ICD-10-CM

ICD-10-PCS

CPT

HCPCS

Professional Organizations

American Association of Professional Coders (AAPC)

American Health Information Management Association (AHIMA)

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