Supply Chain Customer Service

Professional Summary

Skills

Education

Work History

JOHNATHAN D. DAVIS

*** ******* ******* **, *******, TX 77090 (C) 832-***-**** *****.***********@*****.*** A dedicated and highly motivated supply chain graduate seeking a full time position involving supply chain management, procurement, operations, freight and/or logistics. I will deliver and contribute through my acquired skills and knowledge to both benefit and build the company. Proficient in Microsoft Word, PowerPoint, Excel

Exceptional customer service

Sales training

Results-oriented

Reliable and punctual

Warehouse management systems

OSHA requirements knowledge

Inventory management

Team leader

Bachelor of Science: Supply Chain and Logistics Technology 2016 University of Houston - Houston

Supply Chain and Logistics Technology

Agent/Producer 12/2016 to Current

American Income Life – Houston, TX

Deliver and provide benefits to union members, groups, and associations. Calculated quotes and educated potential clients on insurance options. Analyzed sales volume, retention and loss ratio trends to identify areas for improvement. Conducted annual reviews of existing policies to update information. Reported policy changes and company conditions affecting customer satisfaction. Followed up with customers on unresolved issues.

Warehouse Associate 11/2014 to 12/2016

HD Supply Facilities and Maintenance – Houston, TX Maintained accurate stock records and schedules.

Led warehouse improvement initiatives to advance operational efficiencies. Cleaned and maintained the warehouse in compliance with OSHA safety standards. Responsible for loading, unloading, sorting, order picking, stocking & staging of goods. Floor Associate/ Cashier 01/2014 to 11/2014

The Home Depot – Houston, TX

Greeted customers and answered their questions regarding the store and its merchandise. Assist customers by loading/unloading their vehicles. Performed proper checkout procedures on the register as needed. Helped customers with questions, problems and complaints in person and via telephone. Additional Information

Hobbies

Organized racks and shelves to maintain the visual appeal of the store. Sales Associate 05/2010 to 08/2011

Kohl's – Beaumont, TX

Answered customer questions regarding store merchandise, department information and pricing. Organized store merchandise racks by size, style and color. Assembled promotional displays, including quarter and full-size point of purchase displays. Completed stock orders and managed inventory levels. RightSkill Job-readiness verification: Essentials of Recruiting for Staff *Texas Dept. of Insurance Licensed agent

(GLA: Life, Accident, Health & HMO) Activities Supply-chain Industry and Distribution Organization, 2014-2015; National Society of Black Engineers, 2010-2013; UH-Good News Gospel Choir 2011-15; Metropolitan Volunteer Program 2013.

My hobbies include music, sports, reading and travel.

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