Customer Service Microsoft Office

BARREN MACK

E-mail: **********@*****.*** - Phone: 929-***-****

*** **** **, **** ****, NC 28580

EXPERIENCE

February 2004 - October 2017 Flight Support North Haven, CT Quality Assurance Engineer

Managed a staff of 13 in a large manufacturing site. Improved operations through effectively supervising daily staff assignments,

Quickly promoted from fabrications and composite to quality control due to strong work ethic and reliability .

Crossed trained in assembly, shipping and receiving, fork lifting, inventory and logistics.

Examined landing gear, tires exteriors of fuselage, wings, and the aircraft's engine for evidence of damage or corrosion and the need for repairs.

December 2001 - January 2006 El Club Mexicano Asheboro, NC Distribution/Independent contractor

Serves as support for an Independent sales contractor, selling Hispanics products to distributors nationwide.

Related experience, administrative support, customer service, contracts and proposals, accounts payable/receivable, expense tracking, bank reconciliation and deposits, email and internet research, performed in depth market analysis, studying market trends and conducting clients needs and assessments.

Cultivated a decisive territory business plan, portfolio mix, and marketing strategy designed to meet the expansive demand. Served as a key contributor to company's bottom-line performance through aggressive and well-targeted business development programs.

Arranged buying parties and solicited sponsorship of such parties to sell merchandise.

Directed and coordinated activities of personnel engaged in buying, selling, and distributing materials, equipment, machinery, and supplies.

EDUCATION

August 1997 - December 2001 East Carolina University Greenville, NC Bachelors of Science in Business Administration / Minor in Economics East Carolina University (Tau Chapter)

GPA 3.8

Alpha Lamda Delta Honors Society

Alpha Phi Alpha Scholarship

SKILLS

Strong interpersonal and communication skills.

Analytical and problem-solving skills.

Microsoft Office Programs (Word, Excel, PowerPoint, Access, Outlook Adobe photo).

High level of attention to detail, strong organizational, problem resolution, communication and interpersonal skills. Employee of the month at Flight Support- 05/09-10/11-3/14-07/16. VOLUNTEERING

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Habitat for Humanity

Recreation and Parks

Special Olympics of Pitt County

JOY Soup Kitchen Initiative

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