Sales Executive

CURICULUM VITAE

Full Name: Fariza Rustemova

Date of Birth:07.25.1993

Nationality: Kazakh

Marital Status: Single

Current Address: Doha,Qatar, ZigZag Tower B

Email: ******.*****@*****.***

Skype:fariza_rustemova

Cell Number: +974-********

Height: 169cm, weight: 57kg

EDUCATION:

Master Degree: Moscow University for Industry and Finance «Synergy» Master in Hospitality Management

Moscow, Russia, 2015-2017

Bachelor Degree: Social Technical University

Translation Studies, Kostanay, Kazakhstan, 2012-2015 College: Humanitarian College

Translation Studies, Kostanay, Kazakhstan, 2009-2012 Certificates: Certificate of the USA Embassy in Kazakhstan Teacher-volunteer of English language courses, 2014-2015 Certificate of British Council, Manama, Bahrain, 2014 Certificate Bureau of Educational & Cultural Affairs U.S. Department of State (Shaping the Way We Teach English) Webinar Course 15, 2015

WORK EXPERIENCE:

AURA Fashion:

Doha, Qatar

December, 2016 – till the present moment

Sales Executive, Cashier:

organising sales visits

demonstrating and presenting products

establishing new business

maintaining accurate records

attending trade exhibitions, conferences and meetings

reviewing sales performance

aiming to achieve monthly or annual targets.

International company «United World LLP»:

Almaty, Kazakhstan

January, 2016 – November, 2016

Coordinator of international programs:

Respond to internal and external related enquiries or requests and provide assistance

Redirect related calls or distribute correspondence to the appropriate person of the team

Maintain records of personnel-related data (payroll, personal information, leaves, turnover rates etc.) in both paper and the database and ensure all employment requirements are met

Assist supervisors in performance management procedures

Schedule meetings, interviews, events etc. and maintain the team’s agenda

Perform orientations, onboarding and update records with new hires

Produce and submit reports on general activity

Support other functions as assigned

Kazakhtelecom JSC Telecommunications Industry:

Kostanay,Kazakhstan

January, 2015 – January, 2016

Receptionist, Sales Advisor:

answer telephone, screen and direct calls

takeand relay messages

I worked with programs Siebel Crm, Bittl, Analyze Z, Lotus notes

provide information to callers

greet persons entering company

direct persons to correct destination

deal with queries from the public and customers

ensure knowledge of staff movements in and out of organization

monitor visitor access and maintain security awareness

provide general administrative and clerical support

prepare correspondence and documents

Ramee Grand Hotel & Spa Bahrain / Luxury Japanese Restaurant “Ruka”: Manama, Kingdom of Bahrain

August 25, 2013 – August 25, 2014

Hostess/Captain:

meeting of guests;

control and service of guests in a hall;

control of the menu of restaurant, laying, giving of dishes;

organization of work of the service personnel;

personnel training in standards and basic rules service of guests;

booking from guests of restaurant

work and maintaining card of regular customers;

advance and restaurant promotion.

providing reports on the done work to the restaurant management. Certificates: Certificate of Service, Certificate of Appreciation Pre-Opening Team of 2013, “Star of the Month – March 2014”

LANGUAGES:

English: Proficient

Russian: Fluently

Kazakh: Native

Skills: Microsoft Offices Programs, Excel, Siebel, Opera Hobbies and Interests: Reading books, Swimming, Sport Profile:

High-energy, positive team player with an excellent work ethic; flexible and dependable.

Reputation for displaying professionalism and concern for customer comfort.

Passion for working with people; proven commitment to providing superior service.

Glad to travel, available with minimal notice, and known for thriving under high-pressure.

Demonstrated capacity to work effectively with difficult personality types.

Able to quickly learn and clearly communicate regulatory guidelines.

Contact this candidate