Manager Microsoft Office

Sharang Ranjan

** ********* *******, ** *** *R*

Home: 613-***-****, Business: 613-***-****

E-mail: *******.******@*****.***

Summary of Qualifications:

A highly versatile and solution-focused management and sales professional. A team player oriented towards achieving goals with skills in documentation, computer systems, and spreadsheet use. Demonstrates strong communication and analytical skills. Works well under high pressure and tight deadlines. Evident organizational skills, multi-tasking nature, and time management skills.

Work Experience:

Senior Manager, Marketing Analytics: September 2016 to June 2017, Kibla Jewelry (New Delhi, India)

• Generated more than 40+ new business clients, earning business worth over 5 Million Rupees and organized more than 30+ roadshows showcasing unique Indian ethnic jewelry collections. Handled export orders for over 400 companies spread throughout 5 different countries.

• Worked constantly to identify loose bounds in the existing action plans; developed and executed new action plans one of which successfully reduced the operational costs by 30%.

• Strategized plans to gain a competitive advantage, thereby obtaining a favorable price on market share in gulf region which resulted in an increased profit margin of over 50% for the financial year of 2016.

• Filed and compiled several important documents, like compliance documents for customs and visa processing.

• Utilized Microsoft Office on a daily basis while maintaining spreadsheets for the list of buyers and related correspondence. Also, created major powerpoint presentations for clients and dealers.

• Developed an internship program which included creating requisitions, responsibilities and salary guidelines.

• Counseled contractual employees on performance analysis, efficiency, and improvement in the quality of service.

Manager, Digital E-commerce: July 2015 to September 2016, Kibla Jewelry (New Delhi, India)

• Assessed and analyzed annual reports to strategize how to increase conversions and improve the marketing plan.

• Wrote Text Ads for campaigns and Ad groups, worked with Google Analytics to analyze Click Thru Ratios, Revenue Per Click, costs, and Ads positioning for maximum performance and productive traffic.

• Reduced inventory loss by 75% by developing a ‘featured product’ weekly email and monthly newsletter, often increasing sales for the featured products within the first hour of the market visit.

• Drafted print and web-media advertising materials, evidently increasing company's social media presence and efficacy.

• Advertised new promotions and used suggestive upselling for concessions. Relevant Part-Time Experience:

Administrative Assistant, International Admissions: November 2014 to May 2015, Arizona State University (Phoenix, AZ, USA)

• Responsible for keeping records of student interactions and actions taken following them, including all the transactions, comments, inquiries and complaints.

• Handled office equipment, like a photocopy machine and a fax machine for updating and compiling student records.

• Maintained an efficient record-keeping policy to be time efficient and create an ease of accessibility.

• Communicated with supervisors, efficiently directed their calls to the required department and took down important messages for them.

• Provided customer-friendly service while tactfully resolving student issues in an orderly manner to make them feel comfortable and welcomed.

• Trained and mentored new employees especially during open enrollment.

• Received multiple reviews acknowledging my dedication and my responsible behavior with the students.

Education:

Bachelor of Arts, Supply Chain Management; Bachelor of Science, Computer Information Systems and Business Entrepreneurship(Marketing): May 2015, WP Carey School of Business, Arizona State University, AZ, USA – GPA: 3.17/4.00 Extra Relevant Information/Skills:

• Experience with cross-cultural Management by working in 3 different continents.

• Permanent Resident of Canada, no requirement for sponsorship.

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