Desktop Support Microsoft Office
Resume:
Garrick James Cesar
Clermont, FL 34714
*******@*******.***
OBJECTIVE
To obtain a position or internship in the IT field that will embrace my skills and education
EDUCATION
Jan. 2013- Dec. 2015 Keiser University Orlando, FL
Bachelor of Science Degree in Management Information Systems
Jul. 2010-Jul. 2012
Associates of Science degree in Information Technology
Completed course work included Computer Service and Support PC Systems I&II, Essentials of Networking, Management and maintaining Server Operating System, Supporting Client Operating Systems, Applications Support, Implementing Directory Services, Implementing a Network Infrastructure, Internetworking Technologies, Multi-User Operating Systems, Principles of Information Security
IT EXPERIENCE
June 2017 – August 2017
Desktop Support L Ortega & Associates of Tampa Bay Orlando, FL
Unpack and move all the devices from one location to another. Removal laptops from the carts and install the right drivers. Do basic installation of the devices with the cables including network and power. Troubleshoot both hardware and software at each site. Fix any problems with the network connection or configuration that may involve the re-imaging from a network setting. Apply tags to the newly installed equipment. Take all of the trash from the site location.
August 2016 – November 2016
Desktop Publishing Spec. Volt Orlando, FL
Make sure that every tablet is connected to the Wi-Fi so that people can vote with. Maintain the Wi-Fi adapters to have the right settings. Make sure that the power and modem outlets work to put the machines in the right places.
August 2012 – May 2016
Desktop Support Greater Oasis Christian Academy Orlando, FL
Maintain computers in classrooms and laboratories, and assist students with hardware and software use. Make sure that every computer is running smoothly and have no virus. Made sure that every computer is connecting to the Wi-Fi so that the students can do research when they need to.
Jan. 2011-Dec. 2011 Keiser University Orlando, FL
Student Administrator
Built computer systems from ground up, installing and configuring workstations with Windows XP, Windows Vista, Windows 7, Windows 8. Reinstalled operating systems and troubleshoot student and faculty computer problems. Organized and wired different departments for network operation, feeding wires through ceiling and ensuring flawless operation; assisted in setting up computer labs and networks for classrooms
SKILLS/CERTIFICATIONS
Able to relate and communicate with all people
Proficient with computer software and hardware maintenance and installations from training and experience
Proficient in Microsoft Office applications
Flexible, reliable and able to work well under high pressure
Able to work alone or as part of a team
VOLUNTEERISM
2004-2006 Forest Lake Academy Apopka, FL
Title: Teacher’s Aide
Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums. Distribute teaching materials such as textbooks, workbooks, papers, and pencils to students. Plan, prepare, and develop various teaching aides such as charts and graphs.
March 2006- May 2006
Title: Volunteer
Served food to the homeless
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