Test Cases Engineer

Kamruddin Ahmad

New York, NY

Cell: 347-***-****

*****.*********@*****.***

Qualification Overview

Over 8 years of experience in many aspects software Quality Assurance.

QA Area:

8+ years of experience in SDLC, Quality Assurance, Verification and Validation of Web Based Application as well as Mobile/Desktop apps. Highly experienced in QA methodologies, including Agile, Scrum, Waterfall etc.

Experience in both Manual and Automation Testing.

Good understanding of Database Design and experience writing SQL queries

Experience with Quality Center, and Selenium IDE/ Webdriver

Experience in conducting Functional, User-Acceptance Testing (UAT), Database Testing, CMS, Web Based Applications Testing, end to end regression Testing and improvement of QA Processes and methodology

Good understanding of standardize testing process and extensive experience in creating project environment in Quality Center which includes Requirement Management, Test Cases, Creating Test Sets, uploading automation scripts, Defect Management and Test Reporting (Jira, Bugzilla).

Experienced in digital interactive stand alone experiences in major retail spaces

Experience in testing and maintaining global e-commerce site

Extensive mobile device testing experience across Android and iOS platform

Drive Bug prioritization and work cross-functionally with engineering/Design team

Performing API testing using Postman and debugging using tools such as Charles, Firebug and Fiddler proxy

Communication with clients directly and clarifying business requirements and driving testing based on their feedback

Lead and Manage teams, performing scheduling and resource management

Communicate with all other teams across various disciplines to manage work load for QA team members

Mentor and share knowledge with teams and address their concerns professionally

Professional Experience

09/17-12/17 Senior QA Engineer (Short term contract)

Ginlane Media NY, NY

Working closely with the QA team and offshore dev team on a responsive web app

Perform rigorous cross platform, cross browser testing for both desktop and mobile devices (Phones, tablets running both Android and iOS). Performing cross platform and cross browser testing using both virtual (BrowserStack) and actual devices

Working closely with clients on UAT issues and verify all the stories are implemented

Analyzing and prioritizing issues and test cases with the PM and the rest of the team to facilitate on time delivery. Create daily bug reports and discuss them with the dev team

Perform manual, functional and automated load testing to ensure top quality web app

Testing site for ADA compliance and security vulnerabilities

Testing functionalities and accuracies for Google Places API, Autocomplete Address Form and Mapbox Maps, Search and Navigation features

Testing site for UTM parameter validation

Release Management activities to ensure that all software changes are appropriately managed as planned release, off-cycle or emergency fixes in a controlled and auditable. Work closely with Developers on monitoring continuous integration and deployments.

Rigorous CMS testing in various environments

10/13-05/17 Senior QA Engineer

AKQA (WPP) NY, NY

Leading QA needs for consumer facing interactive experience/ software projects for Verizon Wireless and FiOS.

Lead/ Own QA responsibilities during all major Verizon wireless destination/smart stores across the US. Task involved traveling to MOA, Chicago, Seattle, Houston, New York, Philadelphia, Canton, Boston and Santa Monica and working in very tight schedule with various Verizon vendors, developers and clients. Managed QA team during these store launched and experience installation.

Worked closely on all projects with Verizon IT for seamless integration between all environments

Work directly with developers and project managers to explore the QA scope for the entire projects and write detailed test cases based on BRDs and managed projects from QA aspects

Based on client feedback work closely with the team to improve UX on projects and make sure all improvements go through rigorous QA practices

Own entire project’s QA responsibilities for both software and interactive experience and make sure everything is in sync for best customer experience

Work closely with Developers on monitoring continuous integration and deployments and making sure full regression test has been preformed before any release

Used tools like Jira, Confluence, TestPad and Qtest to write, test cases, technical documents and track issues

Highly experienced in state of the art interactive technology, that include Microsoft Kinect, Leap Motion, Samsung VR Gear, QR Code integration and iBeacon

Managed QA for a highly complicated Live streaming (Lady Gaga concert) project ensure the streaming worked for users across all major platforms and followed strict location restrictions

For VR project tested AEM integration with VR experience and AEM integration with proofHQ

Performing rigorous testing on responsive design sites across all various devices and performed Load/ Performance testing using JMeter and security testing using Acunetix

Lead QA tasks on a global e-commerce site to test inventory management, payment processing, order fulfillment and overall performance of the site across all major platforms

Testing Social Media API, postings and links (e.g. Facebook, Twitter etc.) generated by various apps

Other clients include Starbucks, Pimco, Lokai, Clinique, Nike and American Express

Mobile device testing included, installing app, OS (iOS and Android) version compatibility, Network/ Wifi speed testing, integration with back end database and CMS, overall UI/UX, video playback, QR code/ RFID readings and other many other scenarios. Also tested APIs using Postman and Analytics traffic using Charles. Testing sites created using WordPress.

Helped create Selenium Automation Framework with Selenium Webdriver (Java)

01/13- 08/13 QA Engineer (Contract)

PublicisKaplanThaler NY, NY

Work closely with PMs and producers to examine QA scopes and test steps of various projects

Test static and rich media banners for major clients in very fast paced environment

Perform tests at all different levels of SDLC to ensure the highest quality level

Do full post launch regression tests to make sure all issues have been fixed and implemented across all platforms

Use Jira as tracking tool and other testing tools like Litmus, Gapcode banner tester, Mindjet etc to be as efficient as possible to deliver the best product and services

Testing included Google Analytics, JS errors, broken links, UI rendering, API testing and others critical issues

Thoroughly test E-mail campaigns and newsletters across various E-mail clients and E-mail apps. Doing this by using both Litmus and MailChimp to actually run these e-mail campaigns.

Ensure websites strictly follows all wireframes and updates before its handed over to the clients. Also QA copy decks when necessary.

Test cross browsers across various platforms, on desktop and mobile devices as well responsive designs to ensure optimal functional excellence

Performed testing heavily on Social media (e.g. Facebook, Twitter) APIs and various campaign

Worked on projects for clients such as Citi Bank, P&G, Cartier, Coffeemate, LG and Honda

05/12- 12/12 QA Engineer (Contract)

Evoke Interaction NY, NY

As a QA engineer analyze Business documentations and write test steps and test cases

Work with many Pharmaceutical company clients and be in the QA process for their websites

Use tools like DeviceAnywhere and iOS Simulator to test mobile device applications

Test E-mail blasts in all major e-mail client apps and verify every detail

Prepare UAT documents/ tests for many demanding clients at a fast paced environment

Write documentation when needed based on wireframes and requirements.

Create wireframes using Adobe Illustrator when needed

Clients included Allergan, Daiichi Sankyo, Novogyne Pharmaceuticals and Amgen/ Pfizer

08/10- 05/12 QA Lead

Barnes and Noble (BN.COM), NY, NY

As a QA lead, manage a small team of testers working on different types of e-readers on various devices and platform

From the very beginning worked on NookStudy (e-reader/ e-textbook reader), manually testing the app at a very fast paced agile development environment

Test NookStudy in both staging and in production environments simultaneously, constantly testing it against Barnes and Nobel’s vast bank end database server

Communicate with developers at all levels (front end and back end) on daily basis and point out different issues as soon as they came up

Log and manage Jira tracking system, update, retest and close tickets as needed.

Work with PM, Tech lead and Project director to point out any potential issues or make usability suggestions

Work with Customer service department on various real customer issues and guide them through any issues that they may have with NookStudy application

Test NookStudy in multiple platforms (Mac and PC) and test huge number of scenarios for documents, titles and DRM titles, rentals to ensure the optimum user experience

Work with real life college students to get their feedback and passed the data on to the developers

Test Nook e-reader in both staging and production environment across different platform and mobile devices.

All tests for both applications are continuously tested rigorously in all aspects from installing, account creation, downloading, UI testing, Load testing, account management (Adobe and BN) etc.

Write all test cases and steps in HP Quality Center, continuously update new user stories and do regression testing based on these test cases. Every new feature is tested to ensure it hasn’t broken any other previous features this is done carefully by delegating tests to other QA engineers

Use SQL commands for data verification also create wireframes using Adobe Illustrator

EDUCATION

1996 Bachelors degree (B.Sc.) in Production Management,

SUNY, New York, NY, USA

CERTIFICATION/ TRAINING

2008 QA and software testing certification (Iselin, NJ)

2007 Internet Technology Certification (Ryerson University, Toronto)

2003 A+ Certification training course

New York, NY

TECHNICAL SKILLS

Testing Tools

Quality Center, Selenium (IDE/ Web Driver), TestPad and Qtest

Bug Tracking Tools

Atlassian Jira, Bugzilla, Atlassian Confluence

DB Query Tools

SQLite (SQL commands)

Designing/Office Tools

Photoshop, Illustrator, Trello, Microsoft Word, Excel, PowerPoint, ProofHQ, inVision app

Desktop Operation Systems

Mobile Systems

Coding

Other

Windows XP/2000/NT, Windows XP-10, Linux and virtualization using VMware and Mac OS X.

Android 2.3.8 – 8.X, iOS 3.1- 11.X

HTML, CSS, Basic Java commands, Basic Python

GitHub, AEM (Adobe), Postman, Charles, Acunetix, Fiddler, Firebug, Jenkins (CI), WordPress, Apple TV OS, Amazon Fire OS, Roku, Remix OS etc. Familiarity with streaming devices, media boxes, NAS and RAID configurations and Gaming Consoles

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