Project Manager Customer Care
Resume:
Nomkhosi Mthembu
**************@*****.***
*** *** ***** ******, ******, 4001
DATE OF BIRTH / ID NO
** **** **** / 940-***-**** 080
NATIONALITY
South African
SUMMARY
Self-motivated Supplier return’s clerk offering strong work ethic and determination to complete tasks in a timely manner. Accurate and detail oriented with extensive dealing with different suppliers and clerical knowledge.
HIGHLIGHTS
Negotiations and leadership skills
Warehouse returns
Customer care returns
Data capturing relations
WORK EXPERIENCE
Current – Supplier return’s clerk
Daily queries from receiving
Assist couriers with pick-ups
Batch recall
Emails queries
Following up regarding stock upliftment
Transferring of stock to other branches
Batching and packing of stock
Correction of pricing and accounts
Disposal of damage stock
Previous – Warehouse assistance (picker and merchandiser)
Maintain and organize stock as need
Maintain a safe working environment
Ensure a clean working area at all time
Mark item with stock codes
Refer to pick report of work orders
Seal all pulled orders in shrinking plastic to ensure safety
EDUCATION
High qualification : Matric
Currently studying through : University of South Africa (UNISA)
Course : Degree in Education
Year of commence : 2015 (second semester)
SKILLS
Communication skills
Computer literacy (Microsoft word, outlook,PowerPoint and excel)
Attention and details
Interpersonal conflict handling, networking and decision making skills
Working with people, persuading and influencing, working under pressure, delivering results and meeting core expectations.
Create new methods for reducing errors.
REFERENCES
Margrit Van Puttkammer ( Project Manager ) : 031-***-****
Shashan Naidoo (Warehouse supervisor ) :031-***-****
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