Customer Service Medical

HIGHLIGHTS OF QUALIFICATIONS

A quality oriented individual who is:

Self-motivated Growth-oriented

Responsible Committed

Organized Hardworking

Seeking employment with a well-established company that will utilize and exercise my knowledge and specialized training

Professional Experience

EGS

Phoenix, Arizona 07/14 to 05/16

Customer Service Representative

Provides effective support to Best Buy customers.

Establishes value for additional product upgrades for Best Buy customers.

Skilled at navigating through multiple computer programs to assist inbound callers.

Household engineer

Arizona 06/07 to 07/14

Mom

Activity coordinator for small children, teens and adults.or

Prepare nutritious meals to promote welfare and health.

Provide needed medical attention for injuries

Handle emotional needs as arises

Responsible for scheduling and arranging transportation for all parties

In charge of arranging domestic staffing needs

Carondelet Health Network (ST. Joseph Hospital)

Tucson, Arizona 03/07-06/07

Lab Tech Assistant

Performed blood draws for numerous medical testing procedures

Collected various body fluids as outlined by medical paperwork for testing

Sonora Quest Laboratory

Tucson, Arizona

Intern Phlebotomist 01/07-02/07

Performed blood draws for numerous medical testing procedures

Collected various body fluids as outlined by medical paperwork for testing

AOL, LLC.

Tucson, Arizona

Customer Care Consultant 12/01 -7/06

Offered effective technical support to members of AOL with relationship to software on both Windows and Macintosh operating systems

Capable of simultaneously navigating through multiple computer program applications

Exceeded all expectations set for multiple performance based metrics

Recognized by leadership for being inspirational and for thinking outside the box

Handled new customer registrations

Established value for AOL premium services to retain memberships of various products

Education

GED, 2006

Completion of Phlebotomist program Pima Medical Institute Tucson, Arizona

Courses studied include Phlebotomy, Introduction to Laboratory and Communications, Anatomy and Physiology, Medical Terminology, Emergency Situations, and Cardiopulmonary Resuscitation

Skill Acquired

Venipuncture Patient Bill of Rights Differential Slides

Hematocrit Syringe Draws Bleeding Time

Butterfly Draws Finger Sticks Microscope Use

Centrifuge Use Vital Signs Microtainer Collections

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