Oracle Customer

Mohamed Nasr

Email: *******@*****.***

Mobile No.: 010*-*******

Objective

I am seeking a position in a company utilizing my efforts and capabilities in the most efficient way and leading to a good career path in information technology field especially Application Development or Application Support or Data Management and Business Intelligence.

Work Experiences

2007 - Present Oracle Egypt

Principal Consultant, Managed Cloud

(Primavera, WebLogic)

Roles:

Technical lead for many customers such as:

oEDF (Primavera, WebLogic)

oArcadis (Primavera, WebLogic)

oGrand Paris (Primavera, WebLogic)

oWorld Pay (Primavera, WebLogic)

oLHR Airports Ltd (Primavera, WebLogic)

oTorus Insurance (EBSO)

oEnvironment Agency (EBSO)

oMasternaut (EBSO)

oBritish Airport Authority (EBSO)

oBalfour Beatty (EBSO)

Shift operations manager (EMEA)

Shift lead for Change Management, Release Management, Accelerator Team and Agile/Primavera Team (EMEA)

ISO auditor

Job Description:

Work as part of a Global Support team to provide 24x7 worldwide support for Oracle Managed Cloud Services

Installing, configuring, upgrading, patching, and troubleshooting Oracle WebLogic Server 10g, 11g and 12c

Installing, configuring, upgrading, patching, and troubleshooting Primavera P6 8.1, 8.2, 8.3, 8.4, 15.1, 15.2 and 16.2

Installing, configuring, upgrading, patching, and troubleshooting EBSO 11i and R12

Installing, configuring, upgrading, patching, and troubleshooting Oracle DB

Migrations tasks (Platform Migration)

Upgrade different application components (DB, MT) to latest releases

Applying latest application patches, CPU and PSU

Applying Oracle Managed Cloud Services standards (PA Check list)

Monitoring, updating and managing customer requests/issues through a web-based portal system

Participation in root cause analysis activities and critical technical problem troubleshooting

Performing customer review meeting via weekly call, emails and Web conferencing, taking the actions from these meetings

Handle mission-critical situations and customer escalations

Working closely with the development teams, reporting issues/bugs found and collaborating to produce a fix

Using Shell script to automate manual processes and repetitive tasks such as Generate very strong passwords, Bounce P6 Job Services, Bounce Agile.

Act as internal ISO auditor

Train and transfer knowledge to the newer team members.

Tools:

FMW

WebLogic

Primavera 6 EPPM

Primavera Unifier

Primavera Gateway

Primavera 6 PPM

Primavera 6 Analytics

Agile 9.3.1.2

Oracle Applications EBSO (e-Business Suite) 11i/R12

Oracle DB (9i, 10g, 11g and 12c)

Data Guard

Linux / HP Unix

Shell Scripting

Awards:

Oracle Customer Services Pacesetter Award (FY16)

Oracle Customer Services Pacesetter Award (FY14)

Night on the Town (FY12)

Oracle Customer Services Pacesetter Award (FY12)

Oracle Customer Services Pacesetter Award (FY11)

Oracle Customer Services Pacesetter Award (FY10)

2003 - 2007 Intercom Enterprises

Senior Developer – Team Lead

Job Description:

Develop, test, deploy and implement business solutions

Working with Project Manager to understand requirements

Documenting technical specifications according to company documentation standards

Coding application components according to company coding standards

Executing peer reviews

Analyzing and diagnosing application problems

Assisting in the development of less experienced developers

Write business technical documentations using UML tools such as Microsoft Visio

Implement business solutions at customer site

Perform some DBA activities (backing and restore)

Installing and upgrading Oracle server and application tools

Migration of data given by customer staff to our DB (using SQL Loader)

Provide on-call support during and after business hours

Follow up junior developer work and give them training sessions of company methodology.

Development Tools:

Centura Builder

Oracle (8i and 9i)

IBM DB2

Crystal Reports (8.5 and 9)

Microsoft Project and Microsoft Visio

Toad 8.0

Business Objects XI Release 2 (Designer)

Microsoft Visual SourceSafe 6.0

Achieved Projects:

HRMS (Time Attendance, Personnel Management, Payroll Management, Organizational Structure, Benefit Management, Incentive System, Time Sheet Management and Medical System)

2002 - 2003 Techware

Senior Programmer

Job Description:

Develop, test, deploy and implement business solutions

Installing and upgrading Microsoft SQL Server 2000

Write Techware technical documentations

Development Tools:

Visual Basic 6.0

Microsoft SQL Server (7 and 2000)

Crystal Reports (8.0 and 8.5)

ASP

Achieved Projects:

Point Of Sale POS System

Pharmacy System

e-Shopping System

1999 - 2002 Delta Software

Junior Programmer

Job Description:

Develop, test, deploy and implement business solutions

Implement business solutions at customer site

Collect customer requirements and fixing their bugs

Installing and upgrading Oracle server, Microsoft SQL Server and application tools

Participation in migration of data given by customer staff

Provide on-call support during and after business hours

Development Tools:

Private tool known as ‘Delta Pro’

Delphi (5.0 and 6.0)

Oracle (8 and 8i)

Microsoft SQL Server (6.5, 7.0 and 2000)

Crystal Reports (4.0, 7.0 and 8.0)

Power Designer

Achieved Projects:

Delta Accountant System

Club System

Sport Superiority System

Courses

Oracle EBSO R12: install, patch and maintain Oracle applications

Oracle Application Server 10g (admin I & admin II)

Oracle Database 10g (admin I & admin II)

Oracle Data Guard

Oracle RAC administration

Team Building

ISO 20000 Standards

Web Logic 11G

Primavera 6

Web Logic 12C

ExaData

Oracle Egypt

Primavera 6

Oracle Czech

Java programming

J2EE

Oracle ADF (Application Development Framework)

PMP (Project Management Professional)

Emak Academy

Java programming

J2EE (IBM WebSphere 5.1)

Crystal Reports 8.5

INTERCOM Enterprises

Idiom Rules

EastNets Egypt

HTML & JavaScript

DITI

Certifications

Oracle 11i Install Patch and Maintain Oracle Applications

ITIL (ver. 3.0)

ISO 20000 (Internal Auditor)

Languages

Arabic: Native

English: Fluent

French: Fair

Personal Information

Name: Mohamed Ahmed Nasr

Date Of Birth: November 11th, 1975

Place Of Birth: Zaytoun – Cairo

Nationality: Egyptian

Marital Status: Married

Military Status: Doesn’t Apply

Mobile No.: 010********

Email: *******@*****.***

Education & Qualification

Faculty: Faculty of Science

Specialization: Computer Sciences

University: Mansoura university

Graduation Year: 1998

Graduation Grade: Good

* References will be furnished upon request.

Contact this candidate