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Customer Service Power Plant

Location:
Bihar, India
Salary:
22000
Posted:
December 29, 2017

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RESUME

Name : ANURADHA KUMARI

Address : C/O Shri Nath Prasad CLASS III B-1

Area no 3 PO Maithon Dam,Dhanbad

Jharkhand,Pin- 828207

Mobile No :957*******

E-mail :ac3ulh@r.postjobfree.com

Academic Qualifications:

Degree / Certificate

Qualification

Institute

Board /

University

Year

Aggregate % / CGPA

Graduation

B.Tech(EEE)

Bengal College of Engineering & Technology for Women

Durgapur

West Bengal of University

(WBUT)

2014

73%

12th

Passed

De-Nobili

School,maithon

ISC

2010

62%

10th

Passed

De-Nobili

School,maithon

ICSE

2008

76%

Trainings Undertaken:

Name of Institute / Organization

Training Project Title

Duration

Bihar State Electricity Board,patna

Bihar.

Metering and SCADA

30 Days

Damodar Valley

Corporation,

Chandrapura,

Jharkhand.

Overview of Thermal Power Plant

at CHANDRAPURA THERMAL

POWER STATION

30 Days

Damodar Valley Corporation,

Maithon,

Jharkhand

Hydel power station

24 Days

Project Undertaken:

Project Titled “UNMANNED AUTOMATIC RAILWAY GATE CONTROL SYSTEM” .

Key Skills :

Basic Electricals and Electronics

Power Systems

Machine

Computer Proficiency:

C language

Hobbies:

Listening to music

Reading Books and Singing.

Extra Curriculum activities and certificates :-

.Robotics (Workshops,Participation and Co-ordination )

. Seminar -Mobile Technology,Robotics & Intelligent Systems

.Seminar- The Institution of Engineers (India)

. Seminar on Renewable Energy,It’s Generation Process And Sustainable Development

.TheRAJEEV GANDHI India Today Group QUIZ PHASE 2007- Co- Sponsores TATA/TATA STEEL

.Edu-care (A noble step for a noble cause )

.Art Of Living (Yes + course)

. BUSINESS HEAD CLUB WINNER 2016 (CUSTOMER SERVICE)

JOB EXPERIENCE:

3YEARS 4 MONTHS in VODAFONE COMPANY

DEPARTMENT CUSTOMER SERVICE

(SEPTEMPER 1 2014 TO DEC2017)

Associated with Vodafone spacetel Ltd, Jharkhand as Activation officer

Activation of CAF (customer activation Form) within TAT.

Audit of CAF.

Handling team (Group of 25 members) for data entry and process management.

Monitor sales activity like canopy marketing.

Maintain cordial relations with customers to sustain of the profitability the business.

Identify the sales opportunity with current potential client evaluating their need by evaluating their need to Customer satisfaction.

Family Details:

Details

Name

Occupation

Father

Shri Nath Prasad

Sr.Store

Keeper(PG) in

DVC,Maithon

Dhanbad.

Mother

Sunanda Prasad

Housewife

Personal Details:

Date of Birth : 11/09/1992

Gender : Female

Languages Known : English & Hindi

Marital Status : Unmarried

Nationality : Indian

Religion : Hinduism

Strength : Punctual,Hardworking,Adaptable and

good communication skills.

Signature:-



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