RESUME
Name : ANURADHA KUMARI
Address : C/O Shri Nath Prasad CLASS III B-1
Area no 3 PO Maithon Dam,Dhanbad
Jharkhand,Pin- 828207
Mobile No :957*******
E-mail :ac3ulh@r.postjobfree.com
Academic Qualifications:
Degree / Certificate
Qualification
Institute
Board /
University
Year
Aggregate % / CGPA
Graduation
B.Tech(EEE)
Bengal College of Engineering & Technology for Women
Durgapur
West Bengal of University
(WBUT)
2014
73%
12th
Passed
De-Nobili
School,maithon
ISC
2010
62%
10th
Passed
De-Nobili
School,maithon
ICSE
2008
76%
Trainings Undertaken:
Name of Institute / Organization
Training Project Title
Duration
Bihar State Electricity Board,patna
Bihar.
Metering and SCADA
30 Days
Damodar Valley
Corporation,
Chandrapura,
Jharkhand.
Overview of Thermal Power Plant
at CHANDRAPURA THERMAL
POWER STATION
30 Days
Damodar Valley Corporation,
Maithon,
Jharkhand
Hydel power station
24 Days
Project Undertaken:
Project Titled “UNMANNED AUTOMATIC RAILWAY GATE CONTROL SYSTEM” .
Key Skills :
Basic Electricals and Electronics
Power Systems
Machine
Computer Proficiency:
C language
Hobbies:
Listening to music
Reading Books and Singing.
Extra Curriculum activities and certificates :-
.Robotics (Workshops,Participation and Co-ordination )
. Seminar -Mobile Technology,Robotics & Intelligent Systems
.Seminar- The Institution of Engineers (India)
. Seminar on Renewable Energy,It’s Generation Process And Sustainable Development
.TheRAJEEV GANDHI India Today Group QUIZ PHASE 2007- Co- Sponsores TATA/TATA STEEL
.Edu-care (A noble step for a noble cause )
.Art Of Living (Yes + course)
. BUSINESS HEAD CLUB WINNER 2016 (CUSTOMER SERVICE)
JOB EXPERIENCE:
3YEARS 4 MONTHS in VODAFONE COMPANY
DEPARTMENT CUSTOMER SERVICE
(SEPTEMPER 1 2014 TO DEC2017)
Associated with Vodafone spacetel Ltd, Jharkhand as Activation officer
Activation of CAF (customer activation Form) within TAT.
Audit of CAF.
Handling team (Group of 25 members) for data entry and process management.
Monitor sales activity like canopy marketing.
Maintain cordial relations with customers to sustain of the profitability the business.
Identify the sales opportunity with current potential client evaluating their need by evaluating their need to Customer satisfaction.
Family Details:
Details
Name
Occupation
Father
Shri Nath Prasad
Sr.Store
Keeper(PG) in
DVC,Maithon
Dhanbad.
Mother
Sunanda Prasad
Housewife
Personal Details:
Date of Birth : 11/09/1992
Gender : Female
Languages Known : English & Hindi
Marital Status : Unmarried
Nationality : Indian
Religion : Hinduism
Strength : Punctual,Hardworking,Adaptable and
good communication skills.
Signature:-