Management Professional Experience

NAVYA SANDRA

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Education

Northeastern University, Boston, MA (GPA: 3.9)

Master of Science, Telecommunications System Management Dec 2017

Relevant Courses: Telecom Architecture, Telecom Business Management, Project Management, Data Networking, IoT, SDN

Sri Venkateswara University, Tirupati, India

Bachelor of Technology, Electronics & Communications Engineering May 2006

Expertise/Skills

Experienced Quality Analyst with 9 years of rich experience in Telecommunications

Proficient in Fulfillment, Assurance, Billing and OSS/BSS implementations

Comprehensive knowledge in layer 2 and layer 3 protocol testing, data networking, NMS/EMS

Expert in test management and agile methodologies

Programming Languages : Python, Bash shell scripting, mysql

Technologies : SDN, Openstack, IoT

Software Tools : Bugzilla, JIRA, HP ALM, Cisco Packet Tracer, Wireshark

Operating Systems : Unix, Linux

Networking Protocols : DNS, DHCP, OSPF, MPLS, HSRP, STP, LAG, VLAN, SNMP, IGMP

Professional Experience

Northeastern University, Boston, MA

Graduate Teaching Assistant – Fundamentals of communication systems Sept 2017 – present

Compiled and graded quizzes and assignments for graduate students

Nokia (Alcatel-Lucent), Mountain View, CA

Software Test Engineer - Intern Jan 2017 – Jun 2017

Automated Openstack installation using python and bash scripting for Mitaka, newton and ocata releases, reducing the manual effort by 85%

Analyzed the throughput of different test topologies of mobile gateway using IXIA traffic generator

Netcracker Technology Solutions, Hyderabad, India - Leading OSS/BSS Solution Provider

Quality Assurance System Analyst Oct 2013 – May 2015

Successfully led and tested highly complex features of Integrated Communications Operations Management System(ICOMS) with zero production defects

Delivered high quality test results by diagnosing, reporting and tracking several critical defects

Provided key inputs to business analysts and developers on the testability of requirements during reviews and conducted multiple SME knowledge sharing sessions for QA group of 150 employees

Tata Consultancy Services, Hyderabad, India - $80 billion company and a global leader in IT services

IT Analyst May 2006 – Jun 2012

Provisioned multi-service access nodes (MSAN) including activation and logical inventory set up for British Telecom Broadband OSS network roll out at customer location in London

Built and tested the ELINE and ELAN services using Ethernet over MPLS/CES/SDH/OTN network

Special recognition form client for performing the diagnostics on BT VDSL modems and analyzing the trends of customers with a detailed analysis report.

Automated test cases for a web based VOIP provisioning system that reduced the manual effort by 43%

Academic Projects

Designed and implemented inter-networking strategy for a global organization using Cisco Packet Tracer

Designed a network and implemented DNS, DHCP, Web server, Firewall, Backup servers on Linux(Ubuntu)

Awards/Activities

Awarded Spotlight Employee Excellence Award at Netcracker Technology Solutions

Won 21C Converged Core Systems Delivery Achievement Award at British Telecom

Volunteered, donated and supported developmentally disabled children at Akshaya Kshetram in India

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