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Manager Windows Server

Location:
Olympia, Washington, United States
Posted:
December 28, 2017

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Objectives

Solutions-focused, versatile management professional offering a comprehensive background supporting U.S military operations in roles of increasing responsibility during a 21-year career in the U.S Army. Effective communicator who quickly masters new roles and technologies to achieve positive results. Looking to broaden my career in Computer Network Engineering.

Experience

Insight Global, Camp Pendleton CA, 92054 September 2017 to January 2018

Windows 10 Deployment technician

Deployment of the enterprise migration from Windows 7 Pro to Windows 10 Pro for the USMC Camp Pendleton, CA. Delivering complex technical solutions including planning, development, and implementation.

Troubleshoot software issues like network connectivity issues, mapping network drives, adding local and network printers, and maintained Active Directory objects.

Provided End User Support that include but are not limited to: providing guidance and solutions for Tier 2 issues, filling out BMC Remedy trouble tickets, and submitting tickets for escalation as needed.

Manage migration tasks following industry-standard practices.

Act as technical expert on Windows 10 and OS upgrades

Windows OS Deployment/WinPE

Re-imaged 250 machines

U.S Army, Tacoma WA 98433 November 2015 to Current

Operations Manager

Manage and oversee three departments: Human Resource, Security, and Planned Management

Manage and oversee three teams of 30+ staff members

Conduct SHARP/EEO (Sexual Harassment/Assault and Response & Prevention) / (Employee Equal Opportunity) training seminars to 300+ personnel in the Western Region

Daily Schedules, staff management, skills development reports and monthly progress reports to upper-level management

Mentored staff for promotion and help develop their hands-on skills and help to better perform their interpersonal skills

U.S Army, Tacoma WA 98433 November 2012 to November 2015

Operations Manager

Managed seven Team Leaders with 50+ employees

Direct oversite of primary care and case management of employees in transition

Provided unmatched leadership, guidance, and superior mentorship to 800+ military personnel and their families that served overseas in Germany and Asia

Prioritized daily schedules for Nurse Case Managers and Social Workers that employees attended 25,000+ appointments throughout the Puget Sound Region

Managed and oversaw policies and developmental training mandated by the Department of Defense and other government agencies resulting in a 95% compliance rating

Conduct SHARP/EEO (Sexual Harassment/Assault Response & Prevention) / (Employee Equal Opportunity) training seminars to 300+ personnel

U.S Army, Tacoma WA 98433 July 2005 to November 2012

Logistics Support Manager

Responsible for the movement of equipment, supplies, controlled items, and hazardous material

Conduct SHARP/EEO (Sexual Harassment/Assault Response & Prevention) / (Employee Equal Opportunity), Substance Abuse Prevention training seminars to 300+ personnel

Master Driver/ Instructor- Implemented training guidelines for contractors and employees as they assumed daily control of the training sites

Delivered over 92,000 gallons of bulk fuel, 450,000 gallons of fresh and gray water to over 13 training sites in Washington State

Education

Saint Martin’s University, Lacey WA 98503 May 2017 Graduate

Certificate: Microsoft Software and Systems Academy

Obtained the Microsoft Technology Associate (MTA 98-366) certification for Networking Fundamentals

Earned 18 credits towards a Bachelors in Computer Science

Coursework in Server and Cloud administration, installation and configuring of Windows Server 2016

Design and Implement Advanced Server infrastructure through virtualization with Hyper-V manager

Configure and Troubleshoot DNS and AD-DS

Implemented Microsoft Azure Infrastructure Solutions

Network Operational Development include: full system engineered life cycle, setup, configuration and

supported internal/external networks.

Pierce Community College, FT. Steilacoom WA 98503 September 2018 Graduate

Associates: Computer Network Engineering

Coursework in Data Communications and Networks

Windows Client Operating System

Implementing and Managing to Maintain a Microsoft Windows Server Network 2012/R2

Network Security and Designing Security for Windows Network

Key Skills

Windows Server 2016

LAN/WAN/VLANS

Routers, Switches, and Firewalls

DNS Configuration troubleshooting

Wired and wireless Networking

Active Directory

TCP/IP

Microsoft Azure

Server Upgrade and Migration

Machine and Network Virtualization

Microsoft Office Suite

Secret Clearance

CompTIA A+

Independent Learning

70-740 Installing and Configuring Windows Server 2016

70-741 Networking with Windows Server 2016

70-742 Identity with Windows Server 2016

70-246 Monitoring and Operating a Private Cloud

70-247 Configuring and Deploying a Private Cloud

70-533 Implementing Microsoft Azure Infrastructure Solutions

"Learn Windows PowerShell in a Month of Lunches" by don Jones

CompTIA Security +

References

Mr. Ben Creelman

United States Army Recruiter, Normal Illinois

915-***-****

ac3ue4@r.postjobfree.com

(Personal Referral)

Mr. Terrence Brown

MSSA Site Manager, Lacey Washington

360-***-****

ac3ue4@r.postjobfree.com

(Personal Referral)

Ms. Linthu T. Kim

United States Army Defense Language School

Monterey, CA

831-***-****

ac3ue4@r.postjobfree.com

(Co-Worker/Personal Referral)

Mrs. Jan Baxter

United States Army Lieutenant Colonel (Retired)

New Braunfels, Texas

360-***-****

ac3ue4@r.postjobfree.com

(Co-Worker/Personal Referral)



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