Customer Service Social Media
Resume:
Stephen J Sanchez
*** ****** **** **** *****, TX 76114
*******.*********@*****.***
SUMMARY
Motivated individual with years’ experience in Customer Service seeking this opportunity to join your team to ensure continuous success and growth with your organization. Proficient in working collaboratively, maximizing customer satisfaction and building a rapport quickly with clients and peers alike.
HIGHLIGHTS
Highly skilled at customer service
Possess effective communication and social media skills
Hardworking and reliable
Quick learner
Organized
Proficient in MS Office
Type 65 + WPM
EXPERIENCE
06/2017 – Present Press Café Fort Worth, TX
Server
Execute fine dining standards to provide a great experience for all customers
Provide teamwork and assistance throughout each shift
Maintain dining room and side station cleanliness
Implement multi-tasking, consolidation and organization skills daily
08/2016 – Present Eagle Mountain Saginaw ISD Fort Worth, TX
Substitute Teacher
Refer to and execute all lesson plans successfully
Effectively manage classroom and student behavior
Ability to resolve conflicts as professionally as possible
Possess problem-solving skills, patience, reasoning and analytical abilities while monitoring the classroom
07/2013 – 8/2016 Consumer Science/MMI Fort Worth, TX
System Administrator &
Consumer Response Specialist
Managed entire database and created new items and suppliers on a daily basis.
Performed and fulfilled daily office activities (clerical, filing, mail).
Initial point of contact for all customer and manufacturer needs.
Successfully handled and resolved all consumer concerns for our products.
Made proper notifications to manufacturers and reimbursements to customers.
Generated weekly and monthly consumer response reports to monitor traffic and trends.
EDUCATION
Castleberry High School Fort Worth, TX
High School Diploma, 2002
University of Texas at Arlington Arlington, TX
B.A in History, 2013
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