Stephen J Sanchez

*** ****** **** **** *****, TX 76114

817-***-****

ac3uap@r.postjobfree.com

SUMMARY

Motivated individual with years’ experience in Customer Service seeking this opportunity to join your team to ensure continuous success and growth with your organization. Proficient in working collaboratively, maximizing customer satisfaction and building a rapport quickly with clients and peers alike.

HIGHLIGHTS

Highly skilled at customer service

Possess effective communication and social media skills

Hardworking and reliable

Quick learner

Organized

Proficient in MS Office

Type 65 + WPM

EXPERIENCE

06/2017 – Present Press Café Fort Worth, TX

Server

Execute fine dining standards to provide a great experience for all customers

Provide teamwork and assistance throughout each shift

Maintain dining room and side station cleanliness

Implement multi-tasking, consolidation and organization skills daily

08/2016 – Present Eagle Mountain Saginaw ISD Fort Worth, TX

Substitute Teacher

Refer to and execute all lesson plans successfully

Effectively manage classroom and student behavior

Ability to resolve conflicts as professionally as possible

Possess problem-solving skills, patience, reasoning and analytical abilities while monitoring the classroom

07/2013 – 8/2016 Consumer Science/MMI Fort Worth, TX

System Administrator &

Consumer Response Specialist

Managed entire database and created new items and suppliers on a daily basis.

Performed and fulfilled daily office activities (clerical, filing, mail).

Initial point of contact for all customer and manufacturer needs.

Successfully handled and resolved all consumer concerns for our products.

Made proper notifications to manufacturers and reimbursements to customers.

Generated weekly and monthly consumer response reports to monitor traffic and trends.

EDUCATION

Castleberry High School Fort Worth, TX

High School Diploma, 2002

University of Texas at Arlington Arlington, TX

B.A in History, 2013

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