Robert Symonds

Farmington, CT

860-***-**** ac3uan@r.postjobfree.com

SUMMARY

Business Analyst with a proven track record of delivering successful business systems. Capable of wearing many different hats, with experience in all aspects of system development life cycle. Able to communicate complex topics to a wide range of audiences. Takes the lead in troubleshooting and problem-solving efforts. Works well both independently and collaboratively. Organized and analytical. Always trying to ask better questions, surface and challenge hidden assumptions, and drill down to root causes and root business needs.

Expertise with many technologies and tools, including: SQL Server, SSMS, SSIS, MDS, T-SQL, C#.NET, MySQL, PHP, Javascript, HTML, CSS, Oracle, Oracle Data Modeler, Microsoft Office, Google Docs, Git.

EXPERIENCE

Consultant Aegeus Strategy, LLC 2014 - Present

●Elicit, validate and document business requirements.

●Drive consensus and facilitate decision-making to secure business stakeholder sign-off on business requirements.

●Improve software maintainability and lower maintenance costs by providing solution architecture guidance to technical teams.

●Secure approval for solutions by developing proof of concepts and presenting them to management, business and technical teams.

●Ensure consistent team progress by leading daily stand-up team meetings.

●Lead and organize release management to maintain high level of production stability.

●Lead testing of data marts and data integration projects.

●Design and document source-to-target data mappings, supporting complex transformations.

●Train data and business analysts on topics such as: programming, writing database queries, data profiling and data modeling.

●Promote stability of production systems by taking the lead in investigating, documenting and resolving system issues.

Database Administrator ConnectiCare, Inc 2010 - 2014

●Designed and developed data models and ETL processes to populate databases and integrate systems.

Database Administrator Environmental Systems Products Holdings, Inc 2008 - 2010

●Managed offshore technology team to support customer-facing data warehouses.

●Designed and developed data models and ETL processes to populate databases and integrate systems.

●Developed command line and desktop applications.

Systems Analyst, Support Analyst Open Solutions, Inc 2003 - 2007

●Developed intranet, extranet and internal business systems.

●Provided 2nd tier technical support for Business Intelligence product.

Web Application Developer, Partner Infotree Web Services, LLC 1999 - 2003

●Developed websites and web applications, including complete Ecommerce solution for PEZ Candy.

●Improved profitability by developing proprietary frameworks and components our team could use to rapidly start new projects.

EDUCATION

Quest Leadership Development Leadership Greater Hartford 2015

●Awarded Ted Carroll Scholarship.

●Lead my team in developing a cause-based awareness campaign, called The Fourth Week, to help the city of Hartford fight hunger. Coursework focused on: leading through change, understanding personal leadership styles, group facilitation, and creativity.

AS, General Studies Manchester Community College 1999

●Coursework included: business, psychology, programming and statistics.

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