Customer Service Project Management
Resume:
MARK A. TRUSSELL
Brownstown, MI 48134
Phone: 313-***-****
Email: **************@*****.***
ACCOUNT Executive
Top seller in the printing industry known for providing best in class client service and communication. Ability to quickly and concisely identify problems and provide solutions. Understands each step in the production process and can offer insight and solutions to make the process more efficient. Skills and knowledge will easily transfer to a management role.
AREAS OF EXPERTISE
Project Management
Sales & Production
Management
Timeline Adherence
Attention to Detail
Offset & Digital Printing
Fulfillment & Packaging
Point of Purchase
UV Printing
Direct Mail
Client Acquisition
Client Care
Problem Solving
Collaboration
Self-motivated
PROFESSIONAL EXPERIENCE
ACCOUNT EXECUTIVE
Graphics East, Roseville, MI July 2017 - Present
Selling offset and digital printing of point of purchase, catalog and other collateral materials
Providing best in class client service
Effectively acquiring new customer base
Directing project management
ACCOUNT EXECUTIVE
Tepel Brothers Printing, Troy, MI October 2004 – July 2017
Achieved $25 million in sales of offset and digital printing
Excelled in client acquisition and retention
Provided best in class customer service
Directed project management
ACCOUNT EXECUTIVE
Graphic Enterprises, Troy, MI September 1991 – October 2004
Achieved $20 million in printing sales
Excelled in client acquisition and retention
Provided best in class customer service
Directed project management
VICE PRESIDENT
Communication Center, Southfield, MI March 1987 – September 1991
Managed sales team
Achieved $10 million in sales
Directed project management
PRODUCTION MANAGER
Westcott Displays, Detroit, MI June 1977 – March 1987
Managed 50+ employees
Collaborated with design and production staff
Formulated production strategies
Contact this candidate