Jatin Sharma

*** *, *** *, **** Street, Philadelphia, PA 19104 716-***-**** ac3tx2@r.postjobfree.com

SUMMARY

6.5+ years of experience as a Java Software Developer, Amdocs Smart Client CRM Front-End Expert, and Researcher in the telecom domain (wireless services/mobile platforms) and healthcare domain

Good Business and Technical knowledge of Comcast Systems.

EXPERIENCE

Amdocs Inc. United States, June 2017 – Present

Amdocs Development Center India, September 2010 - August 2016

Software Developer for Customer Relationship Management Product (Amdocs Smart Client)

Developed Customer Interaction and Sales Modules of the Amdocs CRM Smart Client

Designed business Architecture of the Amdocs SingTel Project and researched and worked on healthcare projects

Worked as a Java Software Developer, Product Owner, Scrum Master, and Group Lead in Agile Methodology

Designed and developed systems using Spring Java Framework, REST API, and Relation Database Design via both ORM and SQL

Interacted directly with clients to gather requirements, provide high-level solutions, and negotiate estimations

Worked on enterprise systems like CRM (front-end), ordering, ERP, billing, and on-demand Software-as-a-Service model

EDUCATION

UNIVERSITY AT BUFFALO, THE STATE UNIVERSITY OF NEW YORK

Master of Science in Management Information Systems, June 2017

PUNJAB TECHNICAL UNIVERSITY

Bachelor of Technology in Computer Science Engineering, May 2010

PROJECTS

Amdocs: Comcast Xfinity, (CRM), Software Developer, June 2017 – Present

Designing business and Developing code in J2EE/Spring MVC/JavaScript for Amdocs CRM, ordering, RESTFul API and billing product for Comcast Xfinity cable/wireless, QUAD, Wi-Fi, Case Management solutions

Research Work: Medical Apps on Mobile (University at Buffalo, Healthcare), Jan 2017

Research on different aspects of healthcare & medical mobile applications that lead to the success/failure of the app

Amdocs: Vodafone Ireland, (CRM), Technical Lead, Scrum Master, and Senior Software Developer, Jan 2016 – Aug 2016

Lead successfully a team of seven in SDLC of delivering CRM product for Vodafone Ireland until Production

Amdocs: SingTel/Optus, Singapore/Australia (CRM), Senior Software Developer and Product Owner, Aug 2015 – Jan 2016

Gathered requirements from clients SingTel/Optus, created impact analysis documents, product roadmap and estimations, and worked along the Scrum teams to deliver the product

Amdocs: AT&T Enterprise, USA (Ordering Management Systems), Business Analyst & Sr. Software Developer, Jan 2014 – Aug 2015

Worked as an Acting Technical Lead and Senior Software Developer in J2EE/Spring MVC

Amdocs: Globe Telecom, Philippines (CRM), Business Analyst and Senior Software Developer, Aug 2013 – Jan 2014

Gathered requirements from the client and Core Java Development for the CRM software

Amdocs: Amdocs Product Support Systems (CRM), Business Analyst and Senior Software Developer, July 2012 – Aug 2013

Developed new features and migration of Amdocs CRM from Classic Client to Smart Client using Java and HTML5

Amdocs: Bell Canada (Amdocs Self-Service), Software Developer, April 2012 – July 2012

Worked on creation of Self Service portal for users of Bell Canada.

Amdocs: LuxGSM, Luxembourg (CRM), Software Developer, Nov 2011 – April 2012

Amdocs: AT&T, USA (CRM), Software Developer, Mar 2011 – Nov 2011

Worked on software development of CRM and ordering product for AT&T

Amdocs: XLCom (XL Axiata), Indonesia (CRM), Requirement Gathering and Software Developer, Sep 2010 – March 2011

Worked on the Data migration, Business parameter gathering and Software development of CRM for XLCom.

SKILLS:

Programming Languages: Java, C, C++, and JavaScript.

Technologies: Unix, Eclipse, Amdocs Smart Client Framework, SOAP and RESTful web services, Scrum, Agile, Spring MVC, Hibernate, Big Data Technology, Web logic Server, XML, Junit, HTML, EJB, Statistics, MapReduce, Grapevine.

Tools: Maven, Rally, Perforce, Quality Center, Document Center, Microsoft Office, Tableau, Toad, XtraC, AWS

Databases: Oracle 11g, MySQL, ORM

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