IT Assistant
Resume:
MELBOURNE Z. CABAHUG
B-* L-** Rizal St. Greenfields ADDAS, phase 2
Bacoor, Cavite
Mobile: 094********
E-mail: *************@*****.***
OBJECTIVE:
To handle a challenging position in the field of technology which provides the opportunity to integrate and apply my technical knowledge and skills and to continuously acquire the training and expertise needed for career advancement.
HIGHLIGHTS OF QUALIFICATION
Bachelor of Science in Information Technology – April 2012
Best in thesis titled: “Online Student Portal of Cavite State University Bacoor Campus” with the highest grade of 93% - now currently active.
WORK EXPERIENCE:
D’ CONSULT INTERNATIONAL, INC.
Suite 202, ITC Building 337 Sen. Gil Puyat Ave., Makati City, Philippines 1209
IT Assistant
DCI, Makati
August 3, 2016 to
July 5, 2017
Create Purchase Order for all IT Equipment needed for DCI employees especially for projects sites and create inventory for all IT equipment going in and out of DCI
Perform audit and scheduled computer maintenance for all project site of DCI
Provides onsite technical support to all DCI employees (Sharing of files, creating files restrictions, Installations/uninstallations of applications and printers, network installation)
Setup printer (USB or network printer) installation and connection to different computers within the network thru Onsite or Remote connection
Setup new computers or format current computer for deployment for new or regular employees of DCI company (In house or on site)
Setup computers on conference meeting rooms on different project sites of DCI company for scheduled appointments and events
Answers calls from DCI employees to provide technical assistance thru phone or thru remote connection to fix technical issues and answers emails on a timely manner to fix different request such as User Access Request and Webmail account for new employees, reset computer login password, movement of computers per project, etc.
Fix and check end to end network connection from computers to switch or data panel inside the IT room and provide network cable (RJ45 or RJ11) if needed.
MICROBASE INCORPORATED
3rd and 6/F Casmer Bldg. 195 Salcedo St., Legaspi Vill. Makati City, Philippines
IT Onsite Support Engineer
Rockwell, Makati
May 15, 2015 to
May 14, 2016
Provides onsite technical support to Rockwell employees (Sharing of files, creating files restrictions, Installations/uninstallations of applications and printers)
Setup printer (USB or network printer) installation and connection to different computers within the network thru Onsite or Remote connection
Setup new computers or format current computer for deployment for new or regular employees of Rockwell company
Provide assistance to employees on installing projectors or computer peripherals and also provide reservation to computers equipment needed for scheduled meetings and events
Setup computers on conference meeting rooms or inside the powerplant mall on different sites of Rockwell company for scheduled appointments and events
Answers calls from Rockwell employees to provide technical assistance thru phone or thru remote connection to fix technical issues and answers emails on a timely manner to fix different request such as User Access Request and Gmail account for new employees, Reset computer login password, movement of computers per department, etc.
Fix and check end to end network connection from computers to switch or data panel inside the IT room and provide network cable (RJ45 or RJ11) if needed.
SITEL ORTIGAS – MICROSOFT ACCOUNT
21/F Condominium Emerald Avenue Taipan Place, Ortigas Business Center Pasig City
Technical Support Representative
Microsoft Account
July 25, 2012 to January 25, 2013
Provides Technical Support to the customers thru phone and by remotely accessing their computers
Provides Technical Advices to the customers and gives more support options
Sells Premium Services to customers
A Salesman by means of applying suggestive selling using other Microsoft Products
TELETECH ROXAS – TELSTRA ACCOUNT
Bldg. F SM Corporate Offices, SM Central Business Park, Pasay City, Metro Manila
Customer Service Representative
Telstra Account
November 14, 2013 to April 25, 2014
Provides excellent customer service experience to the customer thru chat
Provides knowledge about their account or bills and suggest steps to take to get the best possible outcome
Bar or Unbar phone services and Shape or Unshape internet services
Sells Premium Services to customers
A Salesman by means of applying suggestive selling using other Telstra Products and Plans
SEMINARS / TRAINING ATTENDED
The Emergence of Information Technology in CvSU Through Solidarity, Transparency and Excellence
Activity Are, FRC Mall, Aguinaldo Highway, Imus, Cavite
March 16, 2012
IT Career Management
Marketing Bldg. Bagong silang 2, Queen’s Row East, Bacoor, Cavite
October 16, 2011
Introduction to Satellite and VSAT Communication (Interconnecting the World)
Marketing Bldg. Bagong silang 2, Queen’s Row East, Bacoor, Cavite
October 16, 2011
Basic Networking and IP Subnetting
Marketing Bldg. Bagong silang 2, Queen’s Row East, Bacoor, Cavite
October 15, 2011
Putting Your Business Online
Seminar Room C, PTTC Bldg. Sen. Gil J. Puyat Ave. cor. Roxas Blvd. Pasay City
September 12, 2011
How to Set Up an Internet Shop Business
Seminar Room C, PTTC Bldg. Sen. Gil J. Puyat Ave. cor. Roxas Blvd. Pasay City
September 2, 2011
PHP Road Show 2011
Avida Sta. Catalina Clubhouse, Salawag, Dasmariñas, Cavite
July 27, 2011
6th Cavite I.C.T. Youth Convention
SM Cinema Theatre Bacoor City, Cavite
February 24, 2011
The Future of Productivity and Stability with Microsoft
Church of God Christian Fellowship Church Aguinaldo Bacoor, Cavite
November 19, 2010
WB: Working With Web (Fundamentals of Web Design and Development)
Jollibee Molino 3, Bacoor, Cavite
October 8, 2010
WB: Working With Web (Advance Web Development)
Jollibee Molino 3, Bacoor, Cavite
October 8, 2010
Life Behind An Image (Basic Macromedia Flash Animation)
Jollibee New Las Piñas, Jollibee Room Zapote Road, Pamplona Dos, Las Piñas City
September 28, 2010
MSDN Student Session: Getting Started with Microsoft Robotics Developer Studio 2008 Express
Office and Exchange Conference Rooms 16th floor, 6750 Ayala Avenue, Makati City
March 5, 2009
SKILLS:
Computer Literate
Has knowledge in:
Computer Troubleshooting (Software, Hardware and Network)
ADOBE Flash
Visual Basic
PHP
Networking
C++
JavaScript
JQuery
Speaks good English
EDUCATIONAL BACKGROUND:
TERTIARY : Cavite State University - Bacoor
Queen’s Row Central, Bacoor, Cavite
Bachelor of Science in Information Technology
2008-2012
SECONDARY : Queens Row Christian Academy
Queen’s Row Central, Bacoor, Cavite
1st Honorable Mention
March 2007
ELEMENTARY : Queen’s Row Christian Academy
Queen’s Row Central, Bacoor, Cavite
3rd Honorable Mention
April 2003
PERSONAL DATA:
BIRTH DATE : March 25, 1991
STATUS : Single
MOTHER’S NAME : Marilyn Z. Cabahug
FATHER’S NAME : Eduardo C. Cabahug
SPOKEN LANGUAGES : English, Filipino
NATIONALITY : Filipino
RELIGION : Baptist
CHARACTER REFERENCES:
Rian Lacambacal
It Supervisor
Rockwell Company Makati
Rockwell, Makati
Phone: 093********
Ms. Donnalyn R. Bersamina
Instructor
Cavite State University
Bacoor, Cavite
Phone: 091********
Emilyn Ocampo
It Officer
Design Coordinates Inc.
Sen. Gil Puyat, Makati
Phone: 092********, 091********
I hereby certify that all the foregoing information is true and correct.
Melbourne Z. Cabahug
Applicant
Contact this candidate