ARTHUR LUCIANO MANDALHO, PMP & CSM

Rodovia Raposo Tavares, 15713, BL 3 apto 111

São Paulo - SP - CEP 05577-200

** ***** (27/08/1973) – Married

ac3tkg@r.postjobfree.com

Phone: (11-994**-****

SUMMARY OF QUALIFICATIONS

Experience in project management for infrastructure implementation and software development on public and private sector, managing overall coordination of IT applications development projects, from planning through implementation setting project scope, priorities, dead-lines and deliverable schedules and managing and monitoring project budgets and expenditures.

Experience in facilitating discussions and consensus among various project stakeholders, such as analysts, applications programmers and clients.

Experience in business analysis, system analysis, testing and systems requirements documentation, technical writing, business process design/re-engineering, work flow assessment and design, data conversion analysis. MANAGEMENT SKILLS

CSM - Certified Scrum Master by Scrum Alliance in Atlanta/USA - 2008 PMP – Project Manager Professional by Project Management Institute in Buenos Aires/AR – 2005 MBA - Project Management by USP – Universidade de São Paulo/BR - 2003 TECHNICAL SKILLS

Office Suite(Open Office and MS Office), Project Management suites(Primavera, Artemis and MS Project), development languages(Visual Basic, SQLWindows/Centura, Cobol, C++, PHP, HTML and Assembler), data bases(Oracle, Sybase, SQLServer, SQLBase, MySql, InterBase and Postgres) and operation systems(Red Hat, Mandriva, OpenSuse and Windows).

PROFESSIONAL EXPERIENCE

VMware

Engagement Manager – Aug/2013

Responsible for PSO project management initiatives, supporting delivery team, including VMware consultants and subcontractors, coordinating, tracking and measuring project success with customers. Leading simultaneous projects execution with high complex IT profile and working close to the sales team to achieve the defined objectives in the sales process with the customer. LATEST ACHIEVEMENTS ON VMware

Lead virtualization software implementation for site recovery, monitoring, and physical to virtual migration and automatization process for customers from public and private sector Red Hat Linux

Project Manager – Apr/2011 – Jul/2013

Responsible for service team engagement, monitoring the project throughout all life cycle, since technical proposal creation until closeout with customer approval. Managed simultaneous projects of a highly complex nature, with local or remote teams including external partners.

LATEST ACHIEVEMENTS ON RED HAT

Lead the Project Management Software Implementation and PMO implementation. IBM

Program and Resource Manager – Dec/2009 – Mar/2011 As Program and Resource Manager at IBM I am managing off shore projects in a telecommute environment. Under my responsibility I have 4 environments and about 120 persons where I am the link between the project requester and the resource owner department.

LATEST ACHIEVEMENTS ON IBM

Resource Request Engagement Process design and implemented for IGA Canada. Red Hat Linux

LATAM Operation Service Manager and Project Manager – Mar/2008 – Oct/2009 Responsible for services operational coordination for Latin America region reporting directly to the Regional Manager services revenue, expenses and sales forecast. Responsible for service team engagement and project management. LATEST ACHIEVEMENTS ON RED HAT

Lead the Project Management Software Implementation for LATAM; Lead the Global Learning Service Transformations Project for LATAM; Lead Red Hat Enterprise Linux and JBoss Application Server implementation projects for public and private sector. EDS

Project Manager – Mar/2006 at Feb/2008

Responsible throughout the entire project lifecycle until client approval. Managed simultaneous IT infrastructure projects with a highly complex nature, with local and remote teams and external partners. Established and managed realistic project schedules, cost and risks plans. LATEST ACHIEVEMENTS ON EDS

Lead data center implementation to provide infrastructure for Western Union. Manage the data center service reconciliation for Bank of America.

Conectiva Linux S/A – Mandriva Linux

Project Manager – Oct/2002 – Feb/2006

Responsible throughout the entire project lifecycle until client approval. Managed simultaneous projects of a highly complex nature, with local and remote teams and external partners. Konsultex Informática Ltda.

Project Manager – Sep/1994 – Oct/2002

Project manager responsible for management software implementation and antivirus. Coordinating software developers, technical analysis, data modeling and process modeling. EDUCATION AND TRAINING

Master Degree in Design, Operation and Project Management(now attending) Universidad Internacional Iberoamericana – Virtual campus – 2014 - 2018 Master Degree in Project Management(Not completed) Universidade de São Paulo - Escola Politécnica - Depto. Eng. Naval - São Paulo - 2003 - 2006 MBA - Specialization in Project Management

Universidade de São Paulo - Fundação Vanzolini - São Paulo - 2001 - 2002 Bachelor Degree in Systems Analysis

Universidade São Francisco - Itatiba - 1991 - 1994 Technical Degree in Data Processing

Escolas Padre Anchieta - Jundiaí - 1988 - 1990

OTHER COURSES

Delivery Excellence

VMware – USA

Project Management Process

Raleigh/USA

Certified Scrum Master

Atlanta/USA

Essential Skills for Tomorrow's Manager

São Paulo/BR

C++

Agit Informática - São Paulo/BR

Project Management and Cost

Artemis International – London/UK

Project Management - PMI

Consultex Srl. - Buenos Aires/AR

LANGUAGES

Portuguese: native speaker

English and Spanish: fluency

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