Supervisor, Customer Service, Retail, IT, Manufacturing Skills
Resume:
Tim Bierenga **** Vassar Dr
Kalamazoo, MI ***** ***.********@*****.***
EXPERIENCE Gentex Corporation 03 / 2013 - Present
TMS--Team Member Support (Team Lead)
December 2016-Present TMS for Camera Assembly.
oIn charge of scheduling rotations and making sure production schedule is met. Floater for team members when they are out or offline, Material Runner, Finished Goods and QC
October 2014-December 2013 TMS for Sub-Assembly
January 2014-October 2014 TMS/Trainer for Homelink
March 2013-January 2014 Production Team Member in Sub-Assembly, which included, Material Runner,
Pinned Wire Harnesses, Torque Driver, and Socket Presses
Toys R Us 12 / 2010 - 03 / 2013
Back Of House Supervisor/Team Member
June 2012-March 2013 Back of House Supervisor. • Supervise unloading of Trucks • Oversaw sorting and stocking shelves, and back room • Help to run seasonal 3rd shift stocking • Oversee shipping of orders • Trained new BOH employees
BOH Team Member from December 2010-June2012 • Unloading of Trucks • Sorting and stocking shelves, and back room • operated for registers and guest service when needed
Holy Family Catholic Church 01 / 2010 - 03 / 2013
Middle School Faith Formation Coordinator
• Coordinated the faith formation program for 6th-8th grade • Planned and coordinated retreats and special events • In charge of program with 30+ adult volunteers and 150+ students
Foremost Insurance / Farmers Insurance 04 / 1998 – 12 / 2009
Software Support Specialist
• Provide internal and external technical support and training for Claims Adjusters • Responsible for training new claims employees and Software Support Specialist • Responsible for writing and editing software manuals, newsletters and update instructions • Responsible for hardware/software troubleshooting • Initiated the testing of reimaged computers to decrease downtime for end-users • Initiated a “pre-call” status message to notify end users of known issues • Consistently the #1 member of the Claims Help Desk
EDUCATION
Kalamazoo Christian High School 1992-1996 College Prep 3.17GPA 25ACT
Grand Valley State University 1996-1998 Biology
Grand Valley State University 2014 – Present Computer Engineering
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